TechSpot

BSOD's Past 1 and a Half Years

By ymulla123
Jan 1, 2010
  1. Hi, I've been getting many BSOD's for the last year and a half. My PC was previously running on Vista and i used to get a BSOD from a few times a day to

    getting 1 a week (which were the more happier times lol). I though Vista was causing the BSOD's so downgraded to XP SP3 about 2 weeks ago...... Still getting

    BSOD's unfortunately. PLEASE HELP. THANKS SO MUCH IN ADVANCE EVERYONE :)


    System Information:

    Dell Inspiron 531
    Windows XP Professional SP3 (Downgraded from Vista Home Premium)
    AMD Atholon 64 X2 Dual Core Processor 3800+
    2.01 GHz
    2GB Ram
    Nvidia nForce 430 GeForce 6150SE


    Below are details gathered from minidumps using Blue Screen View 1.20 (Excellent Programme, Just open it and all BSOD info is shown, don't need to manually

    debug minidumps... <100kb also so is a must have on your PC. Here's the link:

    http://www.softpedia.com/get/System/Back-Up-and-Recovery/BlueScreenView.shtml


    Info that might help:

    - My Pc makes a grinding sound (not so noticable though, need to pay attention). Its particularly loud after waking my PC from Sleep mode and running a lot

    of programs or a Virus Scan.

    - Main Bsod's are IRQL not less or equal and page fault in nonpaged area

    - I've given my PC a thorough cleaning 3 weeks ago using a can of compressed air. Was very careful in cleaning. Thought dust might be causing it but guess it

    wasn't

    - I've ran multiple diagnostics using the dell diagnostics cd and everything 'SEEMS' fine.


    Now for the Debugging info. My 6 most recent mindumps are below:


    1)

    Dumpfile: Mini010110-02.dmp
    Crash Time: 01/01/2010 13:55:38
    Bug Check String: DRIVER_IRQL_NOT_LESS_OR_EQUAL
    Bug Check Code: 0x100000d1
    Parameters 1-4: 0x00000014 0x00000002 0x00000000 0xba58874f
    Caused By Driver: USBPORT.SYS
    Cuased By Adress: USBPORT.SYS+674f
    File Description: USB 1.1 & 2.0 Port Driver
    Product Name: Microsoft® Windows® Operating System
    Company: Microsoft Corporation
    File Version: 5.1.2600.5512 (xpsp.080413-2108)



    2)

    Dumpfile: Mini010110-01.dmp
    Crash Time: 01/01/2010 11:11:04
    Bug Check String: IRQL_NOT_LESS_OR_EQUAL
    Bug Check Code: 0x1000000a
    Parameters 1-4: 0x00000010 0x00000002 0x00000001 0x805229bf
    Caused By Driver: ntoskrnl.exe
    Cuased By Adress: ntoskrnl.exe+4b9bf
    File Description: NT Kernel & System
    Product Name: Microsoft® Windows® Operating System
    Company: Microsoft Corporation
    File Version: 5.1.2600.5857 (xpsp_sp3_gdr.090804-1435)



    3)

    Dumpfile: Mini123009-01.dmp
    Crash Time: 30/12/2009 18:44:00
    Bug Check String: PFN_LIST_CORRUPT
    Bug Check Code: 0x0000004e
    Parameters 1-4: 0x0000008f 0x0004fcd6 0x0004fcc6 0x00000000
    Caused By Driver: ntoskrnl.exe
    Cuased By Adress: ntoskrnl.exe+22f43
    File Description: NT Kernel & System
    Product Name: Microsoft® Windows® Operating System
    Company: Microsoft Corporation
    File Version: 5.1.2600.5857 (xpsp_sp3_gdr.090804-1435)



    4)

    Dumpfile: Mini122909-01.dmp
    Crash Time: 29/12/2009 10:38:37
    Bug Check String: IRQL_NOT_LESS_OR_EQUAL
    Bug Check Code: 0x1000000a
    Parameters 1-4: 0x00000000 0x00000002 0x00000001 0x805226f8
    Caused By Driver: ntoskrnl.exe
    Cuased By Adress: ntoskrnl.exe+4b6f8
    File Description: NT Kernel & System
    Product Name: Microsoft® Windows® Operating System
    Company: Microsoft Corporation
    File Version: 5.1.2600.5857 (xpsp_sp3_gdr.090804-1435)



    5)

    Dumpfile: Mini122909-02.dmp
    Crash Time: 29/12/2009 10:40:18
    Bug Check String: IRQL_NOT_LESS_OR_EQUAL
    Bug Check Code: 0x1000000a
    Parameters 1-4: 0x00000010 0x00000002 0x00000000 0x8050b4c0
    Caused By Driver: hal.dll
    Cuased By Adress: hal.dll+2a4c
    File Description: Hardware Abstraction Layer DLL
    Product Name: Microsoft® Windows® Operating System
    Company: Microsoft Corporation
    File Version: 5.1.2600.5512 (xpsp.080413-2111)


    6)

    Dumpfile: Mini122409-01.dmp
    Crash Time: 24/12/2009 10:43:57
    Bug Check String: PAGE_FAULT_IN_NONPAGED_AREA
    Bug Check Code: 0x10000050
    Parameters 1-4: 0xba8d5c20 0x00000000 0xba6d176a 0x00000000
    Caused By Driver: KSecDD.sys
    Cuased By Adress: KSecDD.sys+f76a
    File Description: Kernel Security Support Provider Interface
    Product Name: Microsoft® Windows® Operating System
    Company: Microsoft Corporation
    File Version: 5.1.2600.5834 (xpsp_sp3_gdr.090624-1305)




    The debugging info gives me an idea of what's casuing the bsod's. i've formatted my PC about 6 times in the past few years and i don't think that's the

    solution and i need to tackle this bsod problem head on and get rid of it for good... With all your help of course ;)

    I would be extremely greatful if anyone could take the time to help me. I think I've given all the information you could possibly need so should be a piece

    of cake for all you techies out there :p


    PS: Happy New Year Everyone :)


    Best Regards
     
  2. raybay

    raybay TS Evangelist Posts: 7,241   +9

    Are all the memory modules the same brand and model?
     
  3. ymulla123

    ymulla123 TS Rookie Topic Starter

    Hi, i'm not too sure what the term 'memory modules' means but if you're referring to the components of my PC, a list is below:

    Quantity Parts # Part Description
    1 LIST D08515A INSPIRION 531
    1 INSPIRON 531 AMD X2 PROCESSOR 3800 (2.0G
    1 ENGLISH - 531 SYSTEM DOCS (UK POWER CORD
    1 MEMORY DUAL CHANNEL 2GB (2X1024MB) 667MH
    1 13-IN-1 MEDIA CARD READER
    1 HARD DRIVE 250GB SERIAL ATA NON RAID (72
    1 DVD+/-RW (READWRITE) 16X
    1 INTEGRATED NVIDIA GEFORCE 6150 SE GPU (1
    1 AUDIO INTEGRATED HDA DOLBY DIGITAL CAPAB

    Sorry, don't think i've answered your Q properly. Could u clarify please and telll me how to find the brand and model numbers of my memory modules.

    Thanks for your help
     
  4. ymulla123

    ymulla123 TS Rookie Topic Starter

    Here's a CPU-Z log. Can't make that much sense of it though. It might come in hand for you guys. I'll upload the memory dump files aswell as it might be of more use than the information i provided in my initial post.

    I'll upload the other 2 mini dump files in the next reply

    Thanks Everyone
     

    Attached Files:

  5. ymulla123

    ymulla123 TS Rookie Topic Starter

    Hi guys. These are then other 2 minidump files
     

    Attached Files:

  6. rf6647

    rf6647 TS Maniac Posts: 829

    Others are using the tool you suggested... I merely extracted your info into the thrread below:
    What pattern is coming from the new minidumps? You mentioned HDD noise and some of the hits are from system files. Do new minidumps confirm any of this? RAM & HDD are likely suspects if dumps are not pointing to a driver.
     
  7. ymulla123

    ymulla123 TS Rookie Topic Starter

    Hi rf6647, I haven't had any minidumps lately. The last one was on the 1st of jan but the info on this dump is in my prebious post.

    I ran memtest86+ overnight (11 hrs) had 11 passes with no errors.

    The sound is either coming from my HDD, Media card reader or DVD drive (most likely HDD though) Do you reckon the sound coming from the HDD is causing the BSOD's? I've recorded the sound on my phone but can't upload here. Is there anyway getting around this? I'm aware that there's quite a few sounds that could come from the HDD, don;t know how serious mines is until someone's heard it.

    Out of the several mindumps i have, these are the drivers that are the culrpits of the BSOD's i've been getting, don't know how to react thoug. drivers are:

    USBPORT.SYS
    ntoskrnl.exe x3
    hal.dll
    KSecDD.sys

    However, i someimes get crashes without a minidump being created, does this mean software and hardware are both causing my BSOD's?

    Thanks for the help :)
     
  8. rf6647

    rf6647 TS Maniac Posts: 829

    For this problem, guides & tutorials has a THREAD under here. My contribution is to point you to something in the past that may be common to the problem now. I am just thinking out loud.

    It would be wonderful IF a common driver just popped into all these minidumps. 11 passes with memtest drops RAM from the list. CPU-z - I’ll trust you checked for temperatures & voltages.

    Vista + Dell + Athlon 64 - Visit Dell to determine brand & version for mobo. Use their site to update mobo FW (firmware) and drivers.

    Visit AMD. Early versions of Athlon 64 had issues with a brand of mobo (Asus perhaps). I stayed with the Intel mobo.

    Look for errors in the events logs. Look for recurring errors.

    When it comes to experts who have moved on, perhaps tech-one-oh-one will connect you with another perspective.
     
  9. ymulla123

    ymulla123 TS Rookie Topic Starter

    Hiya, Temp was around 35 degrees Celsius and voltage should be okay. I think its the HDD thats causing the probs. Its making a fizzing sound.

    I've installed all the drivers that were found on the dell website for my desktop specifically. I'm gonna use seatools to scan for bad sectors on my hdd.

    Thanks for your help
     
  10. raybay

    raybay TS Evangelist Posts: 7,241   +9

    Good luck. Seatools is only about 81 percent accurate... but better than nothing.
     
  11. ymulla123

    ymulla123 TS Rookie Topic Starter

    Thanks. Take Care Mate
     
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