TechSpot

C-Media 6501 sound not working since Vista service pack 2

By Billd65
Aug 30, 2009
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  1. Ever since loading Windows Vista service pack 2, the sound isn't working.

    This is on board sound, Asus M2N SLI NVIDIA nForce 560 motherboard.

    Speakers work (tried on another computer.)

    Control Panel --> Sound --> Properties - indicated everything is working properly.

    --> Update drivers - indicates I am using the most updated driver.

    C-Media website had nothing and I couldn't find anything on the Asus website.

    Could use a little help.

    Thanks!
  2. raybay

    raybay TS Evangelist Posts: 10,716   +6

    Remove or disable your old drivers in the Device Manager, then download and install the new one from the ASUS or sound device site.
  3. Billd65

    Billd65 TS Rookie Topic Starter

    Tried That

    i had microsoft online here for over an hour and they couldn't figure it out either.

    The updated driver i found wasn't from ASUS however. I couldn't find anything on their website. The '"new" driver I found was at:

    x-drivers.com/

    catalog/companies/c-media/drivers/sound_cards/models/cm6501/1852.html[/url]

    The microsoft tech didn't find anyhting either. So, here I sit with no sound.

    Any other suggestions?
  4. Billd65

    Billd65 TS Rookie Topic Starter

    Tried That

    i had microsoft online here for over an hour and they couldn't figure it out either.

    The updated driver i found wasn't from ASUS however. I couldn't find anything on their website. The '"new" driver I found was at:

    x-drivers.com/

    catalog/companies/c-media/drivers/sound_cards/models/cm6501/1852.

    The microsoft tech didn't find anyhting either. So, here I sit with no sound.

    Any other suggestions?
  5. raybay

    raybay TS Evangelist Posts: 10,716   +6

    Too many times the audio is damaged by being overdriven by too much volume, or too much heat from continual use.
    Those cannot be fixed if the hardware is damaged.
  6. Billd65

    Billd65 TS Rookie Topic Starter

    That would be some kind of coincidence

    Sound works.

    Install service pack 2

    restart

    sound doesn't work.

    ??

    Second question.

    If i install a stand alone sound card, are there "jumpers" that have to be set on the MB? I can't find any info on that in this users guide.

    It is an Asus M2N SLI NVIDIA nForce 560 motherboard, AMD Dual Core.

    Does anyone know offhand, or have suggestions for a godd (and cheap) sound card?
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