Solved Cannot install Malwarebytes anti-malware: Access is denied

[gauminabrendan]

Hi Broni,

I thought I replied earlier, but I must not have answered the random question correctly, so it did not sent.

I did not understand your latest instruction. Could you please let me know what I should try to do next?

I have tried to connect to the internet again but it will not pick up a connection. I tried the method that worked the last time, but it did not work.

Thanks for your patience and assistance.

 

[Broni]

In my reply #23 I asked you to create new restore point (bolded, in red).
Use system restore using that particular restore point you created.

 

[gauminabrendan]

Could you explain what steps I should take to do this task? (sorry, but I do not know what you are referring to when you mention the system restore point I created)

 

[Broni]

When I asked you in my reply #23 to create fresh restore point did you do it?

 

[gauminabrendan]

Hi Broni,

I didn't know how to create a fresh restore point. However, I got some assistance today to help me with this and was actually able to finish all of the steps and complete the repair. To be honest, I am not sure exactly what he did, but he said that he had to do one or two more things and then we did a full scan using malwarebytes and removed 4 issues.
PC is now running smoothly again (if there are any logs or anything that you would like to see for your own records or anything, please let me know).

Thank you very much for all of your help over the past week. It really came as a surprise to me when someone mentioned that there are people out there who are willing to give their time and expertise to others like you did.
I have made a small personal donation to you, as a small token.

 

[Broni]

Thank you and good luck