OK This is round 2 for me, back in December I joined and was successful in resolving a search engine redirect virus with your help.
I'm back again, primarily getting pop-ups and sometimes search redirects.
I have run CCleaner but cannot get Malwarebytes to install successfully.
At first I was getting -
Unable to execute file:
C:\program files\malwarebytes' anit-malware\mbam.exe
CreateProcess failed; code 2
system can not find file specified
Then I booted into Safemode, removed Malwarebytes, restarted back into Safemode, and re-installed Malwarebytes.
I got the same message as above in Safemode and could not start Malwarebytes.
Interesting note: the shortcuts on the desktop and start menu do not link to the program properly
Now I am getting no message but the program just doesn't start up.
I realize that this is probably just a symptom of my actual problem but I thought I might as well get a thread started right away instead of wasting time trying to resolve this myself!
Looking forward to your help!
I'm back again, primarily getting pop-ups and sometimes search redirects.
I have run CCleaner but cannot get Malwarebytes to install successfully.
At first I was getting -
Unable to execute file:
C:\program files\malwarebytes' anit-malware\mbam.exe
CreateProcess failed; code 2
system can not find file specified
Then I booted into Safemode, removed Malwarebytes, restarted back into Safemode, and re-installed Malwarebytes.
I got the same message as above in Safemode and could not start Malwarebytes.
Interesting note: the shortcuts on the desktop and start menu do not link to the program properly
Now I am getting no message but the program just doesn't start up.
I realize that this is probably just a symptom of my actual problem but I thought I might as well get a thread started right away instead of wasting time trying to resolve this myself!
Looking forward to your help!