TechSpot

Cannot open webpages

By debbiesg
Mar 16, 2010
  1. I cannot open any webpages. It just started suddenly. Down in the bottom left it says waiting or done but the screen is white. Nothing. I am connected to the internet. The two computers connected to mine work fine. I have a Dell E521. I use windows xp and ie 7. Any help would be greatly appreciated.
    Thanks, Debbie
     
  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    Maybe a virus or other malware infection
     
  3. Broni

    Broni Malware Annihilator Posts: 52,898   +344

    Did you try different browser?
     
  4. Hemantdhyani

    Hemantdhyani TS Rookie Posts: 38

    hello

    Did you check the ip address and the defult gateway-
     
  5. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    Did you check the ip address and the defult gateway-

    Hemantdhyani,
    Do you really think Debbie understands what this is or even how to check this?
     
  6. CAMusing

    CAMusing TS Enthusiast Posts: 179

    I would think it would be prudent to ask Debbie if her Internet Service Provide (ISP) is cable, DSL, dialup or FiOS.

    Debbie can you provide this information and whether or not you contacted your ISP.
     
  7. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    "The two computers connected to mine work fine"...

    I think these 2 computers may be connected through a router along with the non-working 3rd computer, and all 3 are "networked" together. If this is the case, a virus infection is most likely, and not a ISP issue at all
     
  8. CAMusing

    CAMusing TS Enthusiast Posts: 179

    Good point Tmagic, maybe Debbie will come back and provide some clarification.
     
Topic Status:
Not open for further replies.

Similar Topics

Add New Comment

You need to be a member to leave a comment. Join thousands of tech enthusiasts and participate.
TechSpot Account You may also...