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Cannot verify Windows XP licence

By stellarPCserv
Dec 4, 2009
  1. durring a restore of windows xp pro, after compete restore using win cd it comes to the log on screen with one user profile, click on profile to enter windows and it say could not verify licence, and prevents windows from opening. tryed restore twice with two different oem windows cds.
    the os was a genuine install from store bought win xp pro disk on home built pc.
    is this just a mismatch of windows xp cds or somthing like a installed virus program intefering.
    the pc owner was randomly deleteting stuff all over the pc and avast was deleteing windows files that it thought were infected but werent.
    i need it to start, many gigs of info on this guys computer i cant loose.
     
  2. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

  3. stellarPCserv

    stellarPCserv TS Rookie Topic Starter

    i think its becouse i used the wrong build date version of xp pro.
    its not a problem with the cd key but the os is missing the entrys to check the key when logging on.
    everytime you logon ether safe mode or not windows checks the key.
     
  4. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Ye I'm positive its that :rolleyes:

    I'm a little confused why you have updated from Home to Pro, but the disc must match the key
    Note: OEM computers (Dell; HP; etc) use Restore discs, which can be purchased from the manufacturer
     
  5. stellarPCserv

    stellarPCserv TS Rookie Topic Starter

    i didnt upgrade, i was trying to do a repair of xp pro on a aftermarket pc with my disk. i have around 30 different xp disks legally from microsoft and for some reason they dont put the build number on them. so its a guessing game on what build to use to repair. the original copy that he used to install is on its way down to my shop so hopefully that will work.
     
  6. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Oh, I have the same amount of discs

    XP Pro SP1 disc comes in use at times ;)
     
  7. stellarPCserv

    stellarPCserv TS Rookie Topic Starter

    now the cd drive stopped working. wtf
     
  8. stellarPCserv

    stellarPCserv TS Rookie Topic Starter

    ok , i put a new cd drive in and its loading files now , yay, :)
     
  9. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    So you are still trying that match up game then :D
    Just let us know when you finally get it

    Incredible having a hardware fault at the same time :suspiciou
     
  10. stellarPCserv

    stellarPCserv TS Rookie Topic Starter

    i got the correct cd and after the cd drive failed i put a new drive and cable in and reset and it started the recovery again, and finished,, yay,, the computer still runs slow but atleast it runs.. i think its time to fire up the soilder gun, some caps on the board are bad.. oh fun..
     
  11. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    I use to do that too (ie sometimes 1 or 2 caps only)
    Now if it looks bad I throw it and get another. The reason for this is you can't give it back to the customer with 100% confidence all is ok
    And if the customer comes back 2 weeks later with another M/b issue, if you fixed it originally then its your fault (well to a point) But if you replaced the whole board, then its a warranty job ;)
    For your own personal board I suppose its ok though
     
  12. stellarPCserv

    stellarPCserv TS Rookie Topic Starter

    its for a customer that is really broke, im trying to do all i can to help him have a computer to last allittle longer tell he gets a new one.
     
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