My goodness, you fell through the cracks! I didn't get the notice of your reply. Maybe others didn't either. Mbam is clean and all SAS shows is Tracking Cookies- we'll reset the Cookies for that.
Please advise: Did you set a homepage to be blank? If so, okay. If not, you have about:blank malware:
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
There is nothing in the HijackThis logs to account for the problem, re malware. But I would like you to try two things, one at a time, check system in between and see if any different:
1. Temporarily disable the Firefox add-on Sothink SWF Catcher
Check system
2. Temporarily disable the O23 - Service: Ventrilo: Start> services.msc> right click on the Service> Properties> change Startup to Disable.
For each of the above, you need to UNCHECK on Startup:
Start> Run> msconfig> enter> Selective Startup> Startup tab> UNCHECK each> Apply> OK> Reboot.
You can ignore the nag message after checking 'don't show this message again.' Stay in Selective Startup.
If neither of the above produces results, we will need to check the Services. Easiest way is to look for Error in the Event Viewer that corresponds to the failed access of the web page. You do not give us any error message:
Start> Run> cmd> type in eventvwr
Do this on each the System and the Applications logs:
1. Click to open the log>
2. Look for the Error>
3 .Right click on the Error> Properties>
4. Click on Copy button, top right, below the down arrow
5. Paste here (Ctrl V)
Ignore Warnings. Please do not copy the entire log. You can omit the lines of code-if any-in the box below the Description.
Reset Cookies:
For Internet Explorer: Internet Options (through Tools or Control Panel) Privacy tab> Advanced button> CHECK 'override automatic Cookie handling'> CHECK 'accept first party Cookies'> CHECK 'Block third party Cookies'> CHECK 'allow per session Cookies'> Apply> OK.
For Firefox: Tools> Options> Privacy section> Cookies> CHECK 'accept Cookies'> UNCHECK 'accept third party Cookies'.
Update Java:
Your version of Java is now outdated. Java vulnerabilities are commonly exploited by viruses so I strongly recommend you update. Click here to download the latest version of java ( Java Runtime Environment (JRE) 6.0 Update 10 ):
http://java.com/en/download/manual.jsp
Please install it and then reboot your computer.
Remove the older versions of Java:
1. Click Start, Control Panel, Add/Remove Programs.
2. Delete all Java updates except J2SE Runtime Environment 6.0 Update 11
Check this description of the Google Gears out. I'm wondering if there can be any conflict between it and the SQL you are using:
http://code.google.com/apis/gears/
I also don't see any PDF Reader. Do you not need one or is there one included in something you have that I don't know about?
In case you need it:
Adobe Reader: . Click here to download the latest version v9:
https://www.techspot.com/downloads/2083-adobe-reader-dc.html
OR
Install the
FoxIt Reader: this does the same thing as Adobe, but doesn’t have the bloat:
http://www.foxitsoftware.com/pdf/rd_intro.php