Can't connect to internet with new wireless card

By davbell22602
Feb 1, 2011
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  1. davbell22602

    davbell22602 TechSpot Enthusiast Topic Starter Posts: 133

    Here's it is from my laptop which is wireless.


    Microsoft Windows XP [Version 5.1.2600]
    (C) Copyright 1985-2001 Microsoft Corp.

    C:\Documents and Settings\David Bell>ping 192.168.1.1

    Pinging 192.168.1.1 with 32 bytes of data:

    Reply from 192.168.1.1: bytes=32 time<1ms TTL=64
    Reply from 192.168.1.1: bytes=32 time<1ms TTL=64
    Reply from 192.168.1.1: bytes=32 time<1ms TTL=64
    Reply from 192.168.1.1: bytes=32 time=2ms TTL=64

    Ping statistics for 192.168.1.1:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 2ms, Average = 0ms

    Here it is from the computer were trying to connect to the internet with


    Microsoft Windows XP [Version 5.1.2600]
    (C) Copyright 1985-2001 Microsoft Corp.

    C:\Documents and Settings\David Bell>ping 192.168.1.1

    Pinging 192.168.1.1 with 32 bytes of data:

    Destination host unreachable.
    Destination host unreachable.
    Destination host unreachable.
    Destination host unreachable.

    Ping statistics for 192.168.1.1:
    Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),
  2. greypigeon

    greypigeon Newcomer, in training Posts: 42

    So now you know what's wrong:

    "Destination host unreachable."

    PC to far from router!

    Your Linksys is new, you told, but the wireless card is a 802.11g (802.11n is better)

    Search google for 802.11g or 802.11n !
  3. davbell22602

    davbell22602 TechSpot Enthusiast Topic Starter Posts: 133

    PC too far from router. Not likely cause I have another PC in the same room thats connected wireless also.
  4. LookinAround

    LookinAround TechSpot Chancellor Posts: 8,280   +152

    You're right greypigeon. :approve: Much simpler to first try ping before attempting connecting to router logon page

    @davbell22602
    > Distance is one reason
    > Have you turned off router security yet? (ping also fails if router won't let PC connect). And turned it off on local computer as well?
    > Also check on the wireless manager running on local computer, and make sure its connecting to wireless network name (also called the SSID) you defined when you config'ed your router

    /* EDIT */
    For that matter, confirm your local computer is even SEEING the SSID you defined for your wireless network
  5. davbell22602

    davbell22602 TechSpot Enthusiast Topic Starter Posts: 133

    Belkin saying to disable the firewall on PC that has the router for peer to peer connection.
  6. LookinAround

    LookinAround TechSpot Chancellor Posts: 8,280   +152

    well, you can try it. Easiest to way to see if firewall issue is

    Unplug the ISP network cable from the router then turn the firewall off completely on the computer and try ping again.
  7. davbell22602

    davbell22602 TechSpot Enthusiast Topic Starter Posts: 133

    How do I turn off router security on windows 7? I know nothing about windows 7.

    I hit the reset button but nothing changed.
  8. Mark56

    Mark56 TechSpot Paladin Posts: 2,271

    You can turn off the router security by logging into it with 192.168.1.1 from a PC that is connected or hit the reset on the router. Just pushing the reset won't work you have to hold it down until the router reacts, at least 5 to 10 seconds.

    After you have done that try the ping again, if no good, move the PC closer to the router, right next to it would be best then you will no for sure that it is not a weak signal causing the problem.

    If it will not connect when the security is disabled and the PC is next to the router then we will know that the problem is due to something else, faulty wireless card, faulty drivers, etc.
  9. davbell22602

    davbell22602 TechSpot Enthusiast Topic Starter Posts: 133

    Ok, I'm starting to wonder if its faulty. I bought off ebay as "new" but all I in the mail was the card in a bubble wrap envelope.
  10. LookinAround

    LookinAround TechSpot Chancellor Posts: 8,280   +152

  11. Mark56

    Mark56 TechSpot Paladin Posts: 2,271

    Try what I suggested then you will know. No good jumping to conclusions without proving the card is dead. Are you sure you got the right drivers? it should have been delivered with a drivers disc and have been in an antistatic bag.
  12. davbell22602

    davbell22602 TechSpot Enthusiast Topic Starter Posts: 133

    Didnt come with drivers disc. I had to download them from belkin. Pc does recongnize the card.
  13. Mark56

    Mark56 TechSpot Paladin Posts: 2,271

    That's the price you have to pay for buying cheap. But without trying the other suggestions I made you will not know if it is actually working or not. Try it and see what happens:)
     
  14. sharkcrush

    sharkcrush Newcomer, in training

    Try updating drivers


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