Can't install Windows updates

[jrspie]

Hi, all.
I'm new to this forum and this is my first post.
I have no computer savvy whatsoever but have managed to build a pc and have installed XP Pro w/SP3. This is with an Intel E4600 CPU on an Asus P5Q-E P45 motherboard with 4 gigabytes of RAM.
After the initial downloading of necessary updates I turned on Automatic Updates.
And got a balloon stating that I had updates available.
I disabled my security programs and downloaded the files then went to install them.
I keep getting a pop up that says the updates have not been installed.
I can install other programs, such as iTunes.
But not Windows updates.
It's probably something embarrassingly simple. But I can't think of it.
Hope you can help.
Thanks.
jrspie

 

[kimsland]

Download the Windows Installer Cleanup Utility
Info Here

Locate the faulty MS update that is causing the issue
Then remove it

Try Windows Update again

For other Windows Updates issues refer here

 

[jrspie]

Kimsland,
Thanks. I'll give it a shot.
Enjoy your weekend.
jrspie

 

[tweaks_sav]

If that doesn't work download Dial-a-Fix: http://wiki.lunarsoft.net/wiki/Dial-a-fix

Run the exe, then put a checkbox on "Fix Windows Updates". Click Go.
That should fix it. You may need a reboot.

 

[kimsland]

That was it

That's the program that was on my old USB flash drive that I lost (I think I left it in a customer's computer, but no one said they had it.)

Anyway, I never remembered the program name, and that's it !

Thanks tweaks_sav

Edit:

Jul 12 2008
http://lunarsoft.net/forum/index.php?showtopic=2920&st=0&p=19806&#

We're working on finding a new team to work on it right now.

Referring to: Updating the program

 

[jrspie]

Thanks to both of you.
Dial-a-fix did the trick.
It also is now bookmarked.
Enjoy.
jrspie