Hi everyone. I'm new in the forum and long to be helpful someday. Right now I'm following the 8 steps to clean my Laptop up: So far I have had two issues. First, when running Malware it did not update. Last Update was on 4/5/2010. Yet, It found two threads and the software cleaned them up. Second, I downloaded the DDS program but it won't run. When clicking on "run" an alert prompts indicating there is no software in my computer to run it. Gives me two options: 1) Choosing a program from a list (tried notepad and wordpad and did not work) and 2) using the web to choose a software that leads me to Uniblue which I had already downloaded; I did not run it because at the beginning of the 8 steps I was warned not to run any other software during the process. Can anybody help? Thanks in advance. Alejandro.