Can't run the setup or autorun for PoP: Sands of Time

hi
whenever i'm trying to run setup i'm getting error code-6002 with the message

Setup experience an error
Please do the following
-close any running program
-Empty your temporary file
-check your internet connection(internet-based setup)
Then try to run setup again

I tried many times after rebooting my system with applying all three condition but still facing the error..
what shud i do..????

i'm using windows 7 as OS
 
reply

yes my pc meet all the requirement. and about antivirus pgm. so my pc not allowing me to end my anti virus thru task manager
 
Instead of using the Task Manager I would temporarily turn off (or disable) the anti-virus through the Security Center or through the program itself.
 
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