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Catalyst Control Center won't start

By Matt12345170
Apr 10, 2013
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  1. Hey Guys,

    I have been searching endlessly to a solution for this problem, without any progress. I have searched many different sites and tried many different solutions, but alas, I'm still screwed ^_^.

    CCC wont open, I don't have it installed ATM, so I am paraphrasing a little bit, but is told me that there are not options available, or something along those lines.

    I should mention that it WAS a few days ago, however now it wont.

    I am running Windows 8
    AMD 7970M (Equipped with Switchable Graphics)

    Again, I have tried everything that I can find on the web, including a fresh install of Win 8.

    Thanks,

    Matt
     
  2. mailpup

    mailpup TS Special Forces Posts: 8,484   +233

    Do you have .Net Framework 4.0 installed yet? If not, install it. It is required for CCC.
     
  3. Matt12345170

    Matt12345170 TS Enthusiast Topic Starter Posts: 103   +20

    Hey,

    Thanks for the reply!

    I do have the .NET framework installed
     
  4. mailpup

    mailpup TS Special Forces Posts: 8,484   +233

    Just checking but there are different versions of .net framework. 4.0 is specifically called for.
     
  5. Matt12345170

    Matt12345170 TS Enthusiast Topic Starter Posts: 103   +20

    Yes. I have 3.5 through 4.5 installed. As a confirmation, when I tried the 4.0 installer, it would not let me, claiming that I have it or a higher version installed.
     
  6. LookinAround

    LookinAround TechSpot Chancellor Posts: 8,398   +169

    Look in the Windows 8 Event Logs (Application and Startup log) to see if any error event logged at time you try running CCC. It might have a useful clue
     
  7. Matt12345170

    Matt12345170 TS Enthusiast Topic Starter Posts: 103   +20

    K, I attempted to open CCC with the event viewer open, but did not see any new logs created. :(
     
  8. LookinAround

    LookinAround TechSpot Chancellor Posts: 8,398   +169

    Just to make sure... Did you do an event log refresh? Or close and re-open event viewer cuz otherwise you wouldn't see any new entries
     
  9. Matt12345170

    Matt12345170 TS Enthusiast Topic Starter Posts: 103   +20

    No, I didn't. However I just did, and no new entries were created. As far as the device manager is concerned, the graphics card is working. Just nothing in relation to the drivers.

    Thanks!
     
  10. JC713

    JC713 TS Evangelist Posts: 7,062   +919

    Use this tool to uninstall all the drivers and software associated with CCC: http://sites.amd.com/us/game/downloads/Pages/catalyst-uninstall-utility.aspx
    Then install the latest stable driver (13.1). I had this similar issue with my laptop. After they released this uninstall tool with 13.1, it got fixed. Before the uninstaller, I had to right click on my desktop to open CCC. The start menu shortcut didnt open it.
     
  11. Matt12345170

    Matt12345170 TS Enthusiast Topic Starter Posts: 103   +20

    Hey JC713, I am in a little bit of a different situation. My manufacturer enabled switchable graphics and I HAVE to install their drivers, regular AMD ones don't allow me to do anything. But on a side note, I have tried a similar method to no avail :(
     
     
  12. JC713

    JC713 TS Evangelist Posts: 7,062   +919

    Aw :(. Are you stuck with a Vaio or Toshiba?
     
  13. Matt12345170

    Matt12345170 TS Enthusiast Topic Starter Posts: 103   +20

    It was a custom build, bought it from CyberpowerPC... believe it was manufactured by Clevo though :/ Won't be making this mistake again!
     
  14. JC713

    JC713 TS Evangelist Posts: 7,062   +919

    You have to go through Clevo? I understand the concept of switchable graphics but why for a gaming notebook. I think there is a way to disable switchable graphics. Google it and see what you get.
     


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