I just did a fresh reinstall on a laptop. I installed Windows 7 from a disk about a week ago. Everything worked well for a week and now I was given the laptop back and the cd/dvd drive doesn't work. I would guess that the computer is less then a year old and everything else works fine. I put any disk in it makes the noise like its reading and then nothing. It pops open and says insert disk. Everything looks clean, I uninstalled and reinstalled the driver, there is no spyware or viruses or anything. Anybody have a suggestion on what to do next?