CD/DVD drive problem. Just completed cleaning laptop from virus with TechSpot help

By FrankB4now
Feb 18, 2010
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  1. I just tried to load a program from the CD/DVD drive and it is not working. I cannot find a driver for it. How can I find out what make and model # the drive is and then I can get a driver. IDE\CdRomHL-DT-ST_RW/DVD_GCC-4247N_______________1.02____ That's what I got from device manager, properties, details, hardware Ids. If I should post this in another forum let me know.
  2. Broni

    Broni Malware Annihilator Posts: 46,321   +252

    Optical drives don't need any extra drivers.

    One of these may help:
    1. Uninstall the drive through Device Manager.
    Restart computer. The drive will be automatically reinstalled.
    or...
    2. http://support.microsoft.com/kb/314060
    Restart computer.
    or...
    3. Download, and run Restore Missing CD Drive patch
    Double click on cdgone.zip to unzip it.
    Right click on cdgone.reg, click Merge.
    Accept registry merge.
    Restart computer.
    or...
    4. Go to Device Manager, click a "+" sign next to IDE ATA/ATAPI Controllers.
    You'll see two items:
    - ATA Channel0 (or Primary Channel)
    - ATA Channel1 (or Secondary Channel)
    Right click on each of them, and click Uninstall. Confirm.
    Restart Windows. They'll be automatically reinstalled.
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