Hi, i have norton internet security and i need to get rid of CiD pop-up ads that started appearing after i downloaded "MSN Messenger Plus"! *mumble* to heck with you, msn *mumble* Anyway i got superAntiSpyware but it didnt detect anything. I went to "add/remove programs" and have removed everything to do with windows live and CiD (couldnt find "CiD Help) including "windows live messenger (original) and "Windows live home" and selected to "delete sponsor" but they still came (with slightly less intensity). Yes, i found "MSN PLUS! Sponsor Program" and deleted it but the ads keep comming. I searched my computer for any windows live plus remaining. none. I even did a restore computer thing were i went one day before the download. didnt work. I have running now: comcast desktop doctor, google pop-up blocker, internet explorer pop-up blocker, and Norton security. I coud use "SUPER anti Spyware" if needed, but it brings my computer to a crawl and it already couldnt fin the problem when i did full computer scan, and while it didnt boot right after download, the CiD ads kept on popping-up and popping-down. I have Trend Micro HiJack this and i was wondering if you could tell me what needs to be "fixed" from this HJT log: NOTICE: Scan done on account of infection on regular (not safe) mode with "Show hidden files/folders" set to on: Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 10:43:32 AM, on 8/13/2008 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Boot mode: Normal FULL LOG IS IN ATTATCHMENT! _________________________________________________ Im sure you get this alot, but any help would be appriciated. Thank you SO much!