TechSpot

[Closed] Unable to download MalwareBytes update...

By al davis
Jul 21, 2012
  1. ... or malwarebytes setup file and probably others. I've been trying for over a week and the process never completes successfully or if it appears to then the file is corrupt. I've been using malwarebytes and updating regularlly for over a year. I also use AVG anti-virus and it updates and scans without issue.. I'm on a dialup
     
  2. Jay Pfoutz

    Jay Pfoutz Malware Helper Posts: 4,282   +49

    Welcome back to the malware forum... :)

    Information
    • From this point on, please do not make any more changes to your computer; such as install/uninstall programs, use special fix tools, delete files, edit the registry, etc. - unless advised by a malware removal helper.
    • Please do not ask for help elsewhere (in this site or other sites). Doing so can result in system changes, which may not show up in the logs you post.
    • If you have already asked for help somewhere, please post the link to the topic you were helped.
    • We try our best to reply quickly, but for any reason we do not reply in two days, please reply to this topic with the word BUMP!
    • Lastly, keep in mind that we are volunteers, so you do not have to pay for malware removal. Persist in this topic until its close, and your computer is declared clean.
    Please review the 5-Step removal instructions and post the logs back here for my review, except for MBAM.
     
  3. al davis

    al davis TS Enthusiast Topic Starter Posts: 185

    Tried all day to download the 'cleanit' file. corrupt every time. at least a dozen tries. Reloaded a month old clone of my harddrive and still the download resulted in a corrupt file. Don't know where to go from here. Talked to my provider a few days ago & they say all is well. I'm lost!!!

    Al
     
  4. al davis

    al davis TS Enthusiast Topic Starter Posts: 185

    Tried all day to download the 'cleanit' file. corrupt every time. at least a dozen tries. Reloaded a month old clone of my harddrive and still the download resulted in a corrupt file. Don't know where to go from here. Talked to my provider a few days ago & they say all is well. I'm lost!!!

    Al
     
  5. al davis

    al davis TS Enthusiast Topic Starter Posts: 185

    Still can't download the suggested cleaner file. Unless you have suggestions we should close this untill I can get a stable machine. Thanks for your help.

    Al
     
  6. Jay Pfoutz

    Jay Pfoutz Malware Helper Posts: 4,282   +49

    Try a scan with Malwarebytes' Anti-Malware and we'll go from there...
     
  7. al davis

    al davis TS Enthusiast Topic Starter Posts: 185

    Todays Malwarebytes scan completed and found no infected objects. This is an older version of Malwarebytes (a few months). Lastweek I worked with Malwarebytes tech support trying to determine my problems updating. One of the things I was asked to do was remove and re-install Malwarebytes. The removal went fine but I was unable to download the Malwarebytes setup file. I had an older setup file and that is the version I'm running now. Al
     
  8. Jay Pfoutz

    Jay Pfoutz Malware Helper Posts: 4,282   +49

    Folks at MB Corp. say that you must connect to the service provider (dialup) before updating...has this been done as such?
     
  9. al davis

    al davis TS Enthusiast Topic Starter Posts: 185

    Yes! I start malwarebytes, click the update button, connect and begin the update. It runs and shows progress, sometimes for an hour or more, then I get a popup message that says an error has occured and the process ends.
     
  10. Jay Pfoutz

    Jay Pfoutz Malware Helper Posts: 4,282   +49

    That's all on them then. It's gotta be related to program code on their end. Nothing on yours. Don't blame yourself for it, trust me.
     
  11. al davis

    al davis TS Enthusiast Topic Starter Posts: 185

    But I can't download the cleaner file you sent me to either.
     
  12. Jay Pfoutz

    Jay Pfoutz Malware Helper Posts: 4,282   +49

    If you'd like to run a scan to search for malware, then please do the following:

    Please download DDS by sUBs from BleepingComputer.com or Forospyware.com and save it to your Desktop.

    Note: Before scanning, make sure all other running programs are closed. There shouldn't be any scheduled antivirus scans running while the scan is being performed. Do not use your computer for anything else during the scan.
    • Double click on the DDS icon, allow it to run.
    • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
    • Notepad will open with the results, click Yes to the Optional_Scan
    • Please follow the instructions that pop up for posting the results. Post only the contents of both logs.
    • Close the program window, and delete the program from your Desktop.
     
  13. al davis

    al davis TS Enthusiast Topic Starter Posts: 185

    .
    DDS (Ver_2011-08-26.01) - NTFSx86
    Internet Explorer: 8.0.6001.18702
    Run by al at 13:27:55 on 2012-07-24
    Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2558.1987 [GMT -5:00]
    .
    AV: AVG Anti-Virus Free Edition 2012 *Disabled/Updated* {17DDD097-36FF-435F-9E1B-52D74245D6BF}
    .
    ============== Running Processes ===============
    .
    C:\WINDOWS\system32\svchost.exe -k DcomLaunch
    svchost.exe
    C:\WINDOWS\System32\svchost.exe -k netsvcs
    svchost.exe
    svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    svchost.exe
    C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
    C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
    C:\Program Files\AVG\AVG2012\avgwdsvc.exe
    C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
    C:\Program Files\Common Files\Intuit\Update Service v4\IntuitUpdateService.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
    C:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
    C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\11.1.0\ToolbarUpdater.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\StartupMonitor.exe
    C:\Program Files\AVG\AVG2012\avgtray.exe
    C:\Program Files\AVG Secure Search\vprot.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Timex\Timex Trainer\TBEggLaunch.exe
    C:\WINDOWS\system32\wscntfy.exe
    C:\WINDOWS\System32\svchost.exe -k HTTPFilter
    C:\Program Files\internet explorer\iexplore.exe
    C:\Program Files\internet explorer\iexplore.exe
    .
    ============== Pseudo HJT Report ===============
    .
    uStart Page = about:blank
    BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
    BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\documents and settings\all users\application data\real\realplayer\browserrecordplugin\ie\rpbrowserrecordplugin.dll
    BHO: AVG Do Not Track: {31332eef-cb9f-458f-afeb-d30e9a66b6ba} - c:\program files\avg\avg2012\avgdtiex.dll
    BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg2012\avgssie.dll
    BHO: : {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
    BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.5.0_06\bin\ssv.dll
    BHO: AVG Security Toolbar: {95b7759c-8c7f-4bf1-b163-73684a933233} - c:\program files\avg secure search\11.1.0.7\AVG Secure Search_toolbar.dll
    BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\2.1.615.5858\swg.dll
    TB: {BA52B914-B692-46c4-B683-905236F6F655} - No File
    TB: AVG Security Toolbar: {95b7759c-8c7f-4bf1-b163-73684a933233} - c:\program files\avg secure search\11.1.0.7\AVG Secure Search_toolbar.dll
    TB: {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - No File
    EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
    EB: &Discuss: {bdeade7f-c265-11d0-bced-00a0c90ab50f} - shdocvw.dll
    EB: {FE54FA40-D68C-11D2-98FA-00C0F0318AFE} - No File
    uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
    mRun: [Run StartupMonitor] StartupMonitor.exe
    mRun: [AVG_TRAY] "c:\program files\avg\avg2012\avgtray.exe"
    mRun: [vProt] "c:\program files\avg secure search\vprot.exe"
    StartupFolder: c:\docume~1\al\startm~1\programs\startup\ALT_MI~1.LNK -
    StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\timext~1.lnk - c:\program files\timex\timex trainer\TBEggLaunch.exe
    IE: E&xport to Microsoft Excel - c:\progra~1\mi1933~1\office10\EXCEL.EXE/3000
    IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
    IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
    IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBC} - c:\program files\java\jre1.5.0_06\bin\ssv.dll
    IE: {68BCFFE1-A2DA-4B40-9068-87ECBFC19D16} - {68BCFFE1-A2DA-4B40-9068-87ECBFC19D16} - c:\program files\avg\avg2012\avgdtiex.dll
    Trusted Zone: intuit.com\ttlc
    Trusted Zone: turbotax.com
    DPF: {0742B9EF-8C83-41CA-BFBA-830A59E23533} - hxxps://support.microsoft.com/oas/ActiveX/MSDcode.cab
    DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} - hxxp://us.chat1.yimg.com/us.yimg.com/I/chat/applet/v45/yacscom.cab
    DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - hxxp://download.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,76/mcinsctl.cab
    DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1187742455046
    DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} - hxxp://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
    DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1187743312109
    DPF: {7D1E9C49-BD6A-11D3-87A8-009027A35D73} - hxxp://chat.yahoo.com/cab/yacsui.cab
    DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
    DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
    DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - hxxp://download.mcafee.com/molbin/shared/mcgdmgr/en-us/1,0,0,16/mcgdmgr.cab
    DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
    DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
    DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} - hxxp://wwwimages.adobe.com/www.adobe.com/products/acrobat/nos/gp.cab
    DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
    TCP: Interfaces\{8AA62950-D597-4798-9F57-32AEF4529374} : NameServer = 216.234.97.2 216.234.97.3
    Handler: cdo - {CD00020A-8B95-11D1-82DB-00C04FB1625D} - c:\program files\common files\microsoft shared\web folders\PKMCDO.DLL
    Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg2012\avgpp.dll
    Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - c:\program files\common files\avg secure search\viprotocolinstaller\11.1.0\ViProtocol.dll
    Notify: igfxcui - igfxdev.dll
    LSA: Authentication Packages = msv1_0 relog_ap
    .
    ============= SERVICES / DRIVERS ===============
    .
    R0 AVGIDSHX;AVGIDSHX;c:\windows\system32\drivers\avgidshx.sys [2012-4-19 24896]
    R0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys [2012-1-31 31952]
    R1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [2012-2-22 235216]
    R1 Avgmfx86;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\drivers\avgmfx86.sys [2011-12-23 41040]
    R1 Avgtdix;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [2012-3-19 301248]
    R1 hwinterface;hwinterface;c:\windows\system32\drivers\hwinterface.sys [2009-10-9 3026]
    R1 vcdrom;Virtual CD-ROM Device Driver;c:\windows\system32\drivers\VCdRom.sys [2008-11-24 8576]
    R2 avgwd;AVG WatchDog;c:\program files\avg\avg2012\avgwdsvc.exe [2012-2-14 193288]
    R2 DriverX;DriverX;c:\windows\system32\drivers\driverx.sys [2011-2-19 52512]
    R2 IntuitUpdateServiceV4;Intuit Update Service v4;c:\program files\common files\intuit\update service v4\IntuitUpdateService.exe [2011-8-25 13672]
    R2 tviclpt;tviclpt;c:\windows\system32\drivers\tviclpt.SYS [2009-10-9 15536]
    R2 vToolbarUpdater11.1.0;vToolbarUpdater11.1.0;c:\program files\common files\avg secure search\vtoolbarupdater\11.1.0\ToolbarUpdater.exe [2012-6-21 935480]
    R3 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\avgidsdriverx.sys [2011-12-23 139856]
    R3 AVGIDSFilter;AVGIDSFilter;c:\windows\system32\drivers\avgidsfilterx.sys [2011-12-23 24144]
    R3 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\avgidsshimx.sys [2011-12-23 17232]
    R3 VSBC;Virtual Serial Bus Enumerator (Eltima Software);c:\windows\system32\drivers\evsbc.sys [2012-7-2 27904]
    S2 AVGIDSAgent;AVGIDSAgent;c:\program files\avg\avg2012\avgidsagent.exe [2012-7-4 5160568]
    S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
    S3 DIGIRPS;Digi RealPort Driver;c:\windows\system32\drivers\digirlpt.sys [2009-10-2 152376]
    S3 evserial;Virtual Serial Ports Driver (Eltima Softwate);c:\windows\system32\drivers\evserial.sys [2012-7-2 53888]
    S3 nosGetPlusHelper;getPlus(R) Helper 3004;c:\windows\system32\svchost.exe -k nosGetPlusHelper [2003-7-16 14336]
    S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
    S4 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-3-14 135664]
    .
    =============== Created Last 30 ================
    .
    2012-07-20 16:42:06 -------- d-----w- c:\documents and settings\al\application data\Malwarebytes
    2012-07-20 16:41:36 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
    2012-07-20 16:41:35 -------- d-----w- c:\documents and settings\all users\application data\Malwarebytes
    2012-07-20 16:41:34 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
    2012-07-20 16:41:34 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
    2012-07-20 16:33:31 -------- d-----w- c:\windows\system32\wbem\repository\FS
    2012-07-20 16:33:31 -------- d-----w- c:\windows\system32\wbem\Repository
    2012-07-19 06:01:49 -------- d-sha-r- C:\cmdcons
    2012-07-19 04:57:03 98816 ----a-w- c:\windows\sed.exe
    2012-07-19 04:57:03 518144 ----a-w- c:\windows\SWREG.exe
    2012-07-19 04:57:03 256000 ----a-w- c:\windows\PEV.exe
    2012-07-19 04:57:03 208896 ----a-w- c:\windows\MBR.exe
    2012-07-02 18:26:28 53888 ----a-w- c:\windows\system32\drivers\evserial.sys
    2012-07-02 18:25:44 1300992 ----a-w- c:\windows\system32\VSPort.dll
    2012-07-02 18:25:43 36864 ----a-w- c:\windows\system32\vComm2.dll
    2012-07-02 18:25:42 27904 ----a-w- c:\windows\system32\drivers\evsbc.sys
    .
    ==================== Find3M ====================
    .
    2012-05-31 13:22:09 599040 ----a-w- c:\windows\system32\crypt32.dll
    .
    ============= FINISH: 13:28:15.31 ===============
     
  14. al davis

    al davis TS Enthusiast Topic Starter Posts: 185

    .
    UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
    IF REQUESTED, ZIP IT UP & ATTACH IT
    .
    DDS (Ver_2011-08-26.01)
    .
    Microsoft Windows XP Professional
    Boot Device: \Device\HarddiskVolume2
    Install Date: 2/17/2004 6:44:28 PM
    System Uptime: 7/24/2012 7:01:48 AM (6 hours ago)
    .
    Motherboard: Dell Computer Corp. | | 0N2828
    Processor: Intel(R) Pentium(R) 4 CPU 2.66GHz | Microprocessor | 2660/533mhz
    .
    ==== Disk Partitions =========================
    .
    A: is Removable
    C: is FIXED (NTFS) - 74 GiB total, 22.48 GiB free.
    D: is FIXED (NTFS) - 112 GiB total, 19.094 GiB free.
    F: is CDROM ()
    G: is CDROM ()
    .
    ==== Disabled Device Manager Items =============
    .
    ==== System Restore Points ===================
    .
    RP2206: 5/7/2012 1:28:03 PM - System Checkpoint
    RP2207: 5/8/2012 3:03:18 PM - System Checkpoint
    RP2208: 5/9/2012 3:52:41 PM - System Checkpoint
    RP2209: 5/10/2012 4:00:45 PM - System Checkpoint
    RP2210: 5/11/2012 4:21:41 PM - System Checkpoint
    RP2211: 5/12/2012 7:34:13 PM - System Checkpoint
    RP2212: 5/13/2012 8:48:26 PM - System Checkpoint
    RP2213: 5/14/2012 9:18:20 PM - System Checkpoint
    RP2214: 5/15/2012 9:35:21 PM - System Checkpoint
    RP2215: 5/16/2012 9:58:34 PM - System Checkpoint
    RP2216: 5/17/2012 10:34:32 PM - System Checkpoint
    RP2217: 5/19/2012 12:14:57 AM - System Checkpoint
    RP2218: 5/20/2012 12:23:21 AM - System Checkpoint
    RP2219: 5/21/2012 8:44:32 AM - System Checkpoint
    RP2220: 5/22/2012 9:55:27 AM - System Checkpoint
    RP2221: 5/23/2012 10:04:54 AM - System Checkpoint
    RP2222: 5/24/2012 10:44:57 AM - System Checkpoint
    RP2223: 5/25/2012 11:05:59 AM - System Checkpoint
    RP2224: 5/26/2012 11:19:22 AM - System Checkpoint
    RP2225: 5/28/2012 8:36:05 AM - System Checkpoint
    RP2226: 5/29/2012 9:46:17 AM - System Checkpoint
    RP2227: 5/29/2012 12:58:02 PM - avast! Pro Antivirus Setup
    RP2228: 5/29/2012 4:14:22 PM - Installed AVG 2012
    RP2229: 5/29/2012 4:15:12 PM - Installed AVG 2012
    RP2230: 5/30/2012 12:11:50 PM - post clean scan -- prior to running tfc.exe
    RP2231: 5/31/2012 12:12:32 PM - System Checkpoint
    RP2232: 6/1/2012 2:18:09 PM - System Checkpoint
    RP2233: 6/2/2012 3:37:15 PM - System Checkpoint
    RP2234: 6/3/2012 6:28:17 PM - System Checkpoint
    RP2235: 6/4/2012 6:46:35 PM - System Checkpoint
    RP2236: 6/5/2012 7:13:33 PM - System Checkpoint
    RP2237: 6/6/2012 7:31:22 PM - System Checkpoint
    RP2238: 6/7/2012 12:09:18 AM - Software Distribution Service 3.0
    RP2239: 6/8/2012 12:31:22 AM - System Checkpoint
    RP2240: 6/8/2012 4:17:47 PM - Software Distribution Service 3.0
    RP2241: 6/9/2012 12:41:13 AM - post windows 500mb update prior to AVG update
    RP2242: 6/10/2012 11:03:47 AM - System Checkpoint
    RP2243: 6/11/2012 11:28:18 AM - System Checkpoint
    RP2244: 6/12/2012 11:46:18 AM - System Checkpoint
    RP2245: 6/13/2012 12:28:28 PM - System Checkpoint
    RP2246: 6/14/2012 1:11:24 PM - System Checkpoint
    RP2247: 6/15/2012 1:55:52 PM - System Checkpoint
    RP2248: 6/16/2012 2:54:53 PM - System Checkpoint
    RP2249: 6/17/2012 3:29:40 PM - System Checkpoint
    RP2250: 6/18/2012 5:05:33 PM - System Checkpoint
    RP2251: 6/20/2012 10:19:04 AM - System Checkpoint
    RP2252: 6/21/2012 11:35:55 AM - System Checkpoint
    RP2253: 6/22/2012 2:01:50 PM - System Checkpoint
    RP2254: 6/23/2012 2:16:14 PM - System Checkpoint
    RP2255: 6/24/2012 5:59:50 PM - System Checkpoint
    RP2256: 6/25/2012 6:11:27 PM - System Checkpoint
    RP2257: 6/27/2012 10:12:43 AM - System Checkpoint
    RP2258: 6/28/2012 12:09:53 PM - System Checkpoint
    RP2259: 6/29/2012 1:12:44 PM - System Checkpoint
    RP2260: 6/30/2012 2:05:57 PM - System Checkpoint
    RP2261: 7/1/2012 2:53:26 PM - System Checkpoint
    RP2262: 7/2/2012 3:33:33 PM - System Checkpoint
    RP2263: 7/3/2012 4:18:49 PM - System Checkpoint
    RP2264: 7/4/2012 4:37:08 PM - System Checkpoint
    RP2265: 7/5/2012 5:29:36 PM - System Checkpoint
    RP2266: 7/6/2012 6:45:19 PM - System Checkpoint
    RP2267: 7/7/2012 7:19:08 PM - System Checkpoint
    RP2268: 7/8/2012 8:43:07 PM - System Checkpoint
    RP2269: 7/9/2012 8:52:03 PM - System Checkpoint
    RP2270: 7/10/2012 10:02:38 PM - System Checkpoint
    RP2271: 7/12/2012 1:44:14 AM - System Checkpoint
    RP2272: 7/13/2012 2:01:36 AM - System Checkpoint
    RP2273: 7/14/2012 2:35:02 AM - System Checkpoint
    RP2274: 7/15/2012 3:35:03 AM - System Checkpoint
    RP2275: 7/16/2012 4:35:05 AM - System Checkpoint
    RP2276: 7/17/2012 5:54:52 AM - System Checkpoint
    RP2277: 7/18/2012 7:13:04 AM - System Checkpoint
    RP2278: 7/19/2012 8:32:35 AM - System Checkpoint
    RP2279: 7/20/2012 7:01:31 AM - Fri aM
    RP2280: 7/20/2012 7:09:43 AM - Restore Operation
    RP2281: 7/20/2012 7:14:56 AM - Restore Operation
    RP2282: 7/20/2012 7:22:15 AM - Restore Operation
    RP2283: 7/20/2012 7:29:45 AM - Restore Operation
    RP2284: 7/20/2012 7:32:10 AM - Restore Operation
    RP2285: 7/20/2012 7:45:34 AM - Restore Operation
    RP2286: 7/20/2012 7:53:51 AM - Restore Operation
    RP2287: 7/20/2012 8:21:52 AM - Restore Operation
    RP2288: 7/20/2012 11:32:10 AM - Restore Operation
    RP2289: 7/21/2012 11:53:12 AM - System Checkpoint
    RP2290: 7/22/2012 8:28:10 PM - System Checkpoint
    RP2291: 7/23/2012 8:46:16 PM - System Checkpoint
    .
    ==== Installed Programs ======================
    .
    .
    Acrobat.com
    Acronis Drive Monitor
    Acronis True Image
    Adobe AIR
    Adobe Download Manager
    Adobe Download Manager 1.2 (Remove Only)
    Adobe Flash Player 10 ActiveX
    Adobe Media Player
    Adobe Photoshop Album 2.0 Starter Edition
    Adobe Reader 9
    AnswerWorks 4.0 Runtime - English
    AnswerWorks 5.0 English Runtime
    Apple Software Update
    ArcSoft Software Suite
    AVG 2012
    Banctec Service Agreement
    BCM V.92 56K Modem
    Belkin SOHO Networking Utilities
    Belkin Wireless Access Point Manager
    Brother HL-5340D
    Canon i250
    Chanalyzer 2.1.7
    Core FTP LE 1.3c
    Dell Digital Jukebox Driver
    Dell Media Experience
    Dell Networking Guide
    Dell ResourceCD
    Dell Solution Center
    Dell Support
    Digi Port Authority - Remote
    DS21Patch
    DVDSentry
    Eudora Pro Email
    ExamDiff Pro 3.4.2
    G4FON Koch Method Morse Trainer
    getPlus(R)
    Google Chrome
    Google Earth
    Google Gears
    Google Update Helper
    Google Updater
    Help and Support Customization
    HexEdit
    honestechDVR 2.5
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
    Hotfix for Microsoft Visual Studio 2008 Standard Edition - ENU (KB2538241)
    Hotfix for Microsoft Visual Studio 2008 Standard Edition - ENU (KB971092)
    Hotfix for Windows XP (KB2443685)
    Hotfix for Windows XP (KB2633952)
    Hotfix for Windows XP (KB952287)
    Hotfix for Windows XP (KB954550-v5)
    Hotfix for Windows XP (KB961118)
    Inssider
    Intel(R) Extreme Graphics 2 Driver
    Intel(R) PRO Network Adapters and Drivers
    Intel(R) PROSet
    Internet Explorer Default Page
    IsoBuster 2.8.5
    IZArc 4.1.6
    J2SE Runtime Environment 5.0 Update 6
    Jasc Paint Shop Photo Album
    Jasc Paint Shop Pro 8 Dell Edition
    Jupiter 2.0.7.1
    Learn2 Player (Uninstall Only)
    MallinCam Control
    Malwarebytes' Anti-Malware
    Microsoft .NET Framework 2.0 Service Pack 2
    Microsoft .NET Framework 3.0 Service Pack 2
    Microsoft .NET Framework 3.5 SP1
    Microsoft .NET Framework 4 Client Profile
    Microsoft ASP.NET Web Matrix
    Microsoft Document Explorer 2008
    Microsoft Encarta Encyclopedia Standard 2004
    Microsoft FrontPage Client - English
    Microsoft Money 2004
    Microsoft Money 2004 System Pack
    Microsoft Office 2007 Service Pack 2 (SP2)
    Microsoft Office 97, Professional Edition
    Microsoft Office Shared MUI (English) 2007
    Microsoft Office Shared Setup Metadata MUI (English) 2007
    Microsoft Office SharePoint Designer 2007 Service Pack 2 (SP2)
    Microsoft Office Visual Web Developer 2007
    Microsoft Office Visual Web Developer MUI (English) 2007
    Microsoft Office XP Professional
    Microsoft SAPI 5.1 Voices for Windows XP
    Microsoft Silverlight
    Microsoft SQL Server 2005
    Microsoft SQL Server 2005 Express Edition (SQLEXPRESS)
    Microsoft SQL Server 2005 Tools Express Edition
    Microsoft SQL Server 2008 Management Objects
    Microsoft SQL Server Compact 3.5 SP1 Design Tools English
    Microsoft SQL Server Compact 3.5 SP1 English
    Microsoft SQL Server Database Publishing Wizard 1.3
    Microsoft SQL Server Native Client
    Microsoft SQL Server Setup Support Files (English)
    Microsoft SQL Server VSS Writer
    Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
    Microsoft Visual C++ 2005 Redistributable
    Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
    Microsoft Visual C++ 6.0 Professional Edition
    Microsoft Visual Studio 2008 Standard Edition - ENU
    Microsoft Visual Studio 2008 Standard Edition - ENU Service Pack 1 (KB945140)
    Microsoft Visual Studio Web Authoring Component
    Microsoft Windows SDK for Visual Studio 2008 .NET Framework Tools - enu
    Microsoft Windows SDK for Visual Studio 2008 Headers and Libraries
    Microsoft Windows SDK for Visual Studio 2008 SDK Reference Assemblies and IntelliSense
    Microsoft Windows SDK for Visual Studio 2008 SP1 Tools
    Microsoft Windows SDK for Visual Studio 2008 SP1 Win32 Tools
    Modem Helper
    MSDN Library - Visual Studio 6.0
    MSDN Library for Visual Studio 2008 - ENU
    MSXML 4.0 SP2 (KB954430)
    MSXML 4.0 SP2 (KB973688)
    MSXML 6.0 Parser (KB933579)
    MUSICMATCH® Jukebox
    NexRemote
    PHD Guiding 1.10.0
    PHOTOfunSTUDIO
    PowerDVD
    Qualxserve Service Agreement
    QuickTime
    RealNetworks - Microsoft Visual C++ 2008 Runtime
    RealPlayer
    RealUpgrade 1.1
    RSpec Version 1.3 (Build:39)
    Security Update for 2007 Microsoft Office System (KB2288621)
    Security Update for 2007 Microsoft Office System (KB2584063)
    Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)
    Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
    Security Update for Microsoft Office 2007 suites (KB2596672) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition
    Security Update for Microsoft Office system 2007 (KB974234)
    Security Update for Microsoft Visual Studio 2008 Standard Edition - ENU (KB2251487)
    Security Update for Microsoft Visual Studio 2008 Standard Edition - ENU (KB2669970)
    Security Update for Microsoft Visual Studio 2008 Standard Edition - ENU (KB972222)
    Security Update for Microsoft Windows (KB2564958)
    Security Update for Step By Step Interactive Training (KB898458)
    Security Update for Step By Step Interactive Training (KB923723)
    Security Update for Windows Internet Explorer 8 (KB2482017)
    Security Update for Windows Internet Explorer 8 (KB2497640)
    Security Update for Windows Internet Explorer 8 (KB2510531)
    Security Update for Windows Internet Explorer 8 (KB2544521)
    Security Update for Windows Internet Explorer 8 (KB2675157)
    Security Update for Windows Internet Explorer 8 (KB971961)
    Security Update for Windows Internet Explorer 8 (KB981332)
    Security Update for Windows Media Player (KB2378111)
    Security Update for Windows Media Player (KB911564)
    Security Update for Windows Media Player (KB952069)
    Security Update for Windows Media Player (KB954155)
    Security Update for Windows Media Player (KB973540)
    Security Update for Windows Media Player (KB975558)
    Security Update for Windows Media Player (KB978695)
    Security Update for Windows Media Player 8 (KB917734)
    Security Update for Windows XP (KB2079403)
    Security Update for Windows XP (KB2115168)
    Security Update for Windows XP (KB2121546)
    Security Update for Windows XP (KB2229593)
    Security Update for Windows XP (KB2259922)
    Security Update for Windows XP (KB2286198)
    Security Update for Windows XP (KB2296011)
    Security Update for Windows XP (KB2296199)
    Security Update for Windows XP (KB2347290)
    Security Update for Windows XP (KB2360937)
    Security Update for Windows XP (KB2387149)
    Security Update for Windows XP (KB2393802)
    Security Update for Windows XP (KB2412687)
    Security Update for Windows XP (KB2419632)
    Security Update for Windows XP (KB2423089)
    Security Update for Windows XP (KB2436673)
    Security Update for Windows XP (KB2440591)
    Security Update for Windows XP (KB2443105)
    Security Update for Windows XP (KB2476490)
    Security Update for Windows XP (KB2476687)
    Security Update for Windows XP (KB2478960)
    Security Update for Windows XP (KB2478971)
    Security Update for Windows XP (KB2479628)
    Security Update for Windows XP (KB2479943)
    Security Update for Windows XP (KB2481109)
    Security Update for Windows XP (KB2483185)
    Security Update for Windows XP (KB2485376)
    Security Update for Windows XP (KB2485663)
    Security Update for Windows XP (KB2491683)
    Security Update for Windows XP (KB2503658)
    Security Update for Windows XP (KB2506212)
    Security Update for Windows XP (KB2506223)
    Security Update for Windows XP (KB2507618)
    Security Update for Windows XP (KB2507938)
    Security Update for Windows XP (KB2508272)
    Security Update for Windows XP (KB2508429)
    Security Update for Windows XP (KB2509553)
    Security Update for Windows XP (KB2511455)
    Security Update for Windows XP (KB2524375)
    Security Update for Windows XP (KB2535512)
    Security Update for Windows XP (KB2536276-v2)
    Security Update for Windows XP (KB2544893-v2)
    Security Update for Windows XP (KB2566454)
    Security Update for Windows XP (KB2570947)
    Security Update for Windows XP (KB2584146)
    Security Update for Windows XP (KB2585542)
    Security Update for Windows XP (KB2592799)
    Security Update for Windows XP (KB2598479)
    Security Update for Windows XP (KB2603381)
    Security Update for Windows XP (KB2618451)
    Security Update for Windows XP (KB2619339)
    Security Update for Windows XP (KB2620712)
    Security Update for Windows XP (KB2621440)
    Security Update for Windows XP (KB2624667)
    Security Update for Windows XP (KB2631813)
    Security Update for Windows XP (KB2646524)
    Security Update for Windows XP (KB2653956)
    Security Update for Windows XP (KB2659262)
    Security Update for Windows XP (KB2661637)
    Security Update for Windows XP (KB2676562)
    Security Update for Windows XP (KB2686509)
    Security Update for Windows XP (KB2695962)
    Security Update for Windows XP (KB904706)
    Security Update for Windows XP (KB923561)
    Security Update for Windows XP (KB946648)
    Security Update for Windows XP (KB950762)
    Security Update for Windows XP (KB950974)
    Security Update for Windows XP (KB951376-v2)
    Security Update for Windows XP (KB951748)
    Security Update for Windows XP (KB952004)
    Security Update for Windows XP (KB952954)
    Security Update for Windows XP (KB956572)
    Security Update for Windows XP (KB956744)
    Security Update for Windows XP (KB956802)
    Security Update for Windows XP (KB956803)
    Security Update for Windows XP (KB956844)
    Security Update for Windows XP (KB958644)
    Security Update for Windows XP (KB958869)
    Security Update for Windows XP (KB959426)
    Security Update for Windows XP (KB960803)
    Security Update for Windows XP (KB960859)
    Security Update for Windows XP (KB961501)
    Security Update for Windows XP (KB969059)
    Security Update for Windows XP (KB970430)
    Security Update for Windows XP (KB971657)
    Security Update for Windows XP (KB972270)
    Security Update for Windows XP (KB973507)
    Security Update for Windows XP (KB973869)
    Security Update for Windows XP (KB973904)
    Security Update for Windows XP (KB974112)
    Security Update for Windows XP (KB974318)
    Security Update for Windows XP (KB974392)
    Security Update for Windows XP (KB974571)
    Security Update for Windows XP (KB975025)
    Security Update for Windows XP (KB975467)
    Security Update for Windows XP (KB975560)
    Security Update for Windows XP (KB975562)
    Security Update for Windows XP (KB975713)
    Security Update for Windows XP (KB977816)
    Security Update for Windows XP (KB977914)
    Security Update for Windows XP (KB978037)
    Security Update for Windows XP (KB978338)
    Security Update for Windows XP (KB978542)
    Security Update for Windows XP (KB978601)
    Security Update for Windows XP (KB978706)
    Security Update for Windows XP (KB979309)
    Security Update for Windows XP (KB979482)
    Security Update for Windows XP (KB979687)
    Security Update for Windows XP (KB980195)
    Security Update for Windows XP (KB980232)
    Security Update for Windows XP (KB980436)
    Security Update for Windows XP (KB981322)
    Security Update for Windows XP (KB981997)
    Security Update for Windows XP (KB982132)
    Security Update for Windows XP (KB982214)
    Security Update for Windows XP (KB982665)
    Shockwave
    SlickEdit 2007
    Sonic DLA
    Sonic MyDVD
    Sonic RecordNow!
    Spybot - Search & Destroy 1.4
    SQL Server System CLR Types
    StartupMonitor
    Stellarium 0.10.4
    Timex Trainer
    TurboTax 2008
    TurboTax 2008 WinPerFedFormset
    TurboTax 2008 WinPerProgramHelp
    TurboTax 2008 WinPerReleaseEngine
    TurboTax 2008 WinPerTaxSupport
    TurboTax 2008 WinPerUserEducation
    TurboTax 2008 wmiiper
    TurboTax 2008 wrapper
    TurboTax 2009
    TurboTax 2009 WinPerFedFormset
    TurboTax 2009 WinPerReleaseEngine
    TurboTax 2009 WinPerTaxSupport
    TurboTax 2009 wmiiper
    TurboTax 2009 wrapper
    TurboTax 2010
    TurboTax 2010 WinPerFedFormset
    TurboTax 2010 WinPerReleaseEngine
    TurboTax 2010 WinPerTaxSupport
    TurboTax 2010 wmiiper
    TurboTax 2010 wrapper
    TurboTax 2011
    TurboTax 2011 WinPerFedFormset
    TurboTax 2011 WinPerReleaseEngine
    TurboTax 2011 WinPerTaxSupport
    TurboTax 2011 wmiiper
    TurboTax 2011 wrapper
    Update for 2007 Microsoft Office System (KB2284654)
    Update for 2007 Microsoft Office System (KB967642)
    Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
    Update for Microsoft Office 2007 System (KB2539530)
    Update for Microsoft Visual Studio Web Authoring Component (KB945140)
    Update for Windows Internet Explorer 8 (KB976662)
    Update for Windows XP (KB2141007)
    Update for Windows XP (KB2345886)
    Update for Windows XP (KB2467659)
    Update for Windows XP (KB2718704)
    Update for Windows XP (KB951978)
    Update for Windows XP (KB955759)
    Update for Windows XP (KB967715)
    Update for Windows XP (KB968389)
    Update for Windows XP (KB971029)
    Update for Windows XP (KB971737)
    Update for Windows XP (KB973687)
    Update for Windows XP (KB973815)
    USB Video/Audio Device Driver
    Virtual Moon Atlas Pro 5.0
    Visual C++ 2008 IA64 Runtime - (v9.0.30729)
    Visual C++ 2008 IA64 Runtime - v9.0.30729.01
    Visual C++ 2008 x64 Runtime - (v9.0.30729)
    Visual C++ 2008 x64 Runtime - (v9.0.30729.4148)
    Visual C++ 2008 x64 Runtime - (v9.0.30729.6161)
    Visual C++ 2008 x64 Runtime - v9.0.30729.01
    Visual C++ 2008 x64 Runtime - v9.0.30729.4148
    Visual C++ 2008 x64 Runtime - v9.0.30729.6161
    Visual C++ 2008 x86 Runtime - (v9.0.30729)
    Visual C++ 2008 x86 Runtime - (v9.0.30729.4148)
    Visual C++ 2008 x86 Runtime - (v9.0.30729.6161)
    Visual C++ 2008 x86 Runtime - v9.0.30729.01
    Visual C++ 2008 x86 Runtime - v9.0.30729.4148
    Visual C++ 2008 x86 Runtime - v9.0.30729.6161
    Visual Studio.NET Baseline - English
    VNC Free Edition 4.1.2
    WebFldrs XP
    Where is M13? version 2.3
    Windows Genuine Advantage Validation Tool (KB892130)
    Windows Imaging Component
    Windows Internet Explorer 8
    Windows XP Service Pack 3
    WordPerfect Office 11
    XML Paper Specification Shared Components Pack 1.0
    XoftSpy
    .
    ==== Event Viewer Messages From Past Week ========
    .
    7/19/2012 8:06:06 AM, error: Service Control Manager [7023] - The Help and Support service terminated with the following error: The specified module could not be found.
    7/19/2012 1:17:43 AM, error: System Error [1003] - Error code 000000ca, parameter1 00000004, parameter2 89a42030, parameter3 00000000, parameter4 00000000.
    7/19/2012 1:17:15 AM, error: System Error [1003] - Error code 0000000a, parameter1 fee30000, parameter2 00000001, parameter3 00000000, parameter4 804f2d32.
    7/19/2012 1:15:13 AM, error: Service Control Manager [7000] - The adfs service failed to start due to the following error: The system cannot find the file specified.
    7/18/2012 6:53:41 AM, error: DCOM [10005] - DCOM got error "%1058" attempting to start the service ALG with arguments "" in order to run the server: {D6015EC3-FA16-4813-9CA1-DA204574F5DA}
    7/18/2012 6:52:34 AM, error: sr [1] - The System Restore filter encountered the unexpected error '0xC0000001' while processing the file '' on the volume 'HarddiskVolume2'. It has stopped monitoring the volume.
    7/18/2012 1:02:13 PM, error: ipnathlp [31008] - The DNS proxy agent was unable to read the local list of name-resolution servers from the registry. The data is the error code.
    .
    ==== End Of File ===========================
     
  15. Jay Pfoutz

    Jay Pfoutz Malware Helper Posts: 4,282   +49

    Log is clean! :cool:
     
  16. Jay Pfoutz

    Jay Pfoutz Malware Helper Posts: 4,282   +49

    Hello. Are you still with us?

    Your thread has been marked as "Inactive" because of your lack of reply. Please let us know how your computer is running, or if you want to continue in this topic.

    Thanks.
     
  17. al davis

    al davis TS Enthusiast Topic Starter Posts: 185

    Sorry, I thought you where done with it. I think my problem are not associated with viruses or other malware and I'm chaseing other 'fixes'. Let's close this. Thanks again for your help, I appreciate your efforts.

    Al
     
  18. Jay Pfoutz

    Jay Pfoutz Malware Helper Posts: 4,282   +49

    Marked closed. Thanks!
     
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