TechSpot

[Closed] Windows has encountered a critical error and will be restarted in one minute...

By Alvin
Aug 12, 2012
  1. Hello,
    It looks like I've been having a similar issue as other users, where I (stupidly) installed a fake Flash update, only to find that I had gotten the Live Security Platinum virus. I removed it using Malwarebytes, but now when I start up the computer, it says that "windows has encountered a critical error and will be restarted in one minute." Also, of note, I had a very similar issue about a month ago with a different fake virus software, but I was able to restore my settings to an earlier time point. However, when I tried Rescue & recovery this time, I was unable to find the time point.

    Any help would be appreciated.

    Regards,
    Alvin
     
  2. Jay Pfoutz

    Jay Pfoutz Malware Helper Posts: 4,286   +49

    Hello, and welcome to TechSpot.


    [​IMG] Please see here for the board rules and other FAQ.

    Please feel free to introduce yourself, after you follow the steps below to get started.

    Information
    • From this point on, please do not make any more changes to your computer; such as install/uninstall programs, use special fix tools, delete files, edit the registry, etc. - unless advised by a malware removal helper.
    • Please do not ask for help elsewhere (in this site or other sites). Doing so can result in system changes, which may not show up in the logs you post.
    • If you have already asked for help somewhere, please post the link to the topic you were helped.
    • We try our best to reply quickly, but for any reason we do not reply in two days, please reply to this topic with the word BUMP!
    • Lastly, keep in mind that we are volunteers, so you do not have to pay for malware removal. Persist in this topic until its close, and your computer is declared clean.

    Download Farbar Recovery Scan Tool and save it to a flash drive.


    Depending on your type of system, you will have to select 32-bit or 64-bit accordingly. How do I tell?

    Plug the flashdrive into the infected PC.

    Enter System Recovery Options.

    To enter System Recovery Options from the Advanced Boot Options:
    • Restart the computer.
    • As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
    • Use the arrow keys to select the Repair your computer menu item.
    • Choose your language settings, and then click Next.
    • Select the operating system you want to repair, and then click Next.
    • Select your user account and click Next.
    To enter System Recovery Options by using Windows installation disc:
    • Insert the installation disc.
    • Restart your computer.
    • If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
    • Click Repair your computer.
    • Choose your language settings, and then click Next.
    • Select the operating system you want to repair, and then click Next.
    • Select your user account an click Next.
    On the System Recovery Options menu you will get the following options:
      • Startup Repair
        System Restore
        Windows Complete PC Restore
        Windows Memory Diagnostic Tool
        Command Prompt
    • Select Command Prompt
    • In the command window type in notepad and press Enter.
    • The notepad opens. Under File menu select Open.
    • Select "Computer" and find your flash drive letter and close the notepad.
    • In the command window type e:\frst.exe and press Enter
      Note: Replace letter e with the drive letter of your flash drive.
    • The tool will start to run.
    • When the tool opens click Yes to the disclaimer.
    • Place a check next to List Drivers MD5 as well as the default check marks that are already there
    • Press Scan button.
    • type exit and reboot the computer normally
    • FRST will make a log (FRST.txt) on the flash drive, please copy and paste the log in your reply.
     
  3. Alvin

    Alvin TS Rookie Topic Starter

    Scan result of Farbar Recovery Scan Tool Version: 09-08-2012
    Ran by SYSTEM at 12-08-2012 20:28:48
    Running from H:\
    Windows 7 Home Premium Service Pack 1 (X64) OS Language: English(US)
    The current controlset is ControlSet002

    ========================== Registry (Whitelisted) =============

    HKLM\...\Run: [SynTPEnh] %ProgramFiles%\Synaptics\SynTP\SynTPEnh.exe [2731304 2011-03-24] (Synaptics Incorporated)
    HKLM\...\Run: [TpShocks] TpShocks.exe [x]
    HKLM\...\Run: [ForteConfig] C:\Program Files\Conexant\ForteConfig\fmapp.exe [49056 2010-10-25] ()
    HKLM\...\Run: [SmartAudio] C:\Program Files\CONEXANT\SAII\SAIICpl.exe /t [316032 2011-03-14] (Conexant systems, Inc.)
    HKLM\...\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe [167960 2011-03-09] (Intel Corporation)
    HKLM\...\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe [391704 2011-03-09] (Intel Corporation)
    HKLM\...\Run: [Persistence] C:\Windows\system32\igfxpers.exe [418840 2011-03-09] (Intel Corporation)
    HKLM\...\Run: [LENOVO.TPKNRRES] C:\Program Files\Lenovo\Communications Utility\TPKNRRES.exe [41320 2011-04-04] (Lenovo Group Limited)
    HKLM\...\Run: [ALCKRESI.EXE] C:\Program Files\Lenovo\AutoLock\ALCKRESI.EXE [281448 2011-02-28] (Lenovo Group Limited)
    HKLM\...\Run: [MSC] "c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey [1271168 2012-03-26] (Microsoft Corporation)
    HKLM-x32\...\Run: [RotateImage] C:\Program Files (x86)\Integrated Camera Driver\X64\RCIMGDIR.exe [55808 2008-10-30] (Ricoh co.,Ltd.)
    HKLM-x32\...\Run: [PWMTRV] rundll32 C:\PROGRA~2\ThinkPad\UTILIT~1\PWMTR64V.DLL,PwrMgrBkGndMonitor [1544040 2011-03-23] (Lenovo Group Limited)
    HKLM-x32\...\Run: [Lenovo Registration] C:\Program Files (x86)\Lenovo Registration\LenovoReg.exe /boot [4309184 2011-02-09] (Lenovo, Inc.)
    HKLM-x32\...\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [59280 2012-05-30] (Apple Inc.)
    HKLM-x32\...\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [843712 2012-01-02] (Adobe Systems Incorporated)
    HKLM-x32\...\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe" [252296 2012-01-17] (Sun Microsystems, Inc.)
    HKLM-x32\...\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime [421888 2012-04-18] (Apple Inc.)
    HKLM-x32\...\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe" [421776 2012-06-07] (Apple Inc.)
    HKU\Alvin\...\Run: [DW7] "C:\Program Files (x86)\The Weather Channel\The Weather Channel App\TWCApp.exe" [x]
    HKU\Alvin\...\Run: [Google Update] "C:\Users\Alvin\AppData\Local\Google\Update\GoogleUpdate.exe" /c [136176 2011-10-09] (Google Inc.)
    HKU\Alvin\...\Run: [ApplePhotoStreams] C:\Program Files (x86)\Common Files\Apple\Internet Services\ApplePhotoStreams.exe [59240 2012-02-23] (Apple Inc.)
    HKU\Alvin\...\Run: [MobileDocuments] C:\Program Files (x86)\Common Files\Apple\Internet Services\ubd.exe [59240 2012-02-23] (Apple Inc.)
    HKU\Alvin\...\Run: [Spotify Web Helper] "C:\Users\Alvin\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe" [1193176 2012-07-27] ()
    HKU\Alvin\...\Run: [MusicManager] "C:\Users\Alvin\AppData\Local\Programs\Google\MusicManager\MusicManager.exe" [13806592 2012-06-01] (Google Inc.)
    HKU\Alvin\...\Run: [Facebook Update] "C:\Users\Alvin\AppData\Local\Facebook\Update\FacebookUpdate.exe" /c /nocrashserver [138096 2012-07-21] (Facebook Inc.)
    Winlogon\Notify\igfxcui: igfxdev.dll (Intel Corporation)
    Winlogon\Notify\psfus: C:\Program Files\ThinkVantage Fingerprint Software\psqlpwd.dll (UPEK Inc.)
    Tcpip\Parameters: [DhcpNameServer] 192.168.2.1
    AppInit_DLLs: C:\Windows\system32\nvinitx.dll
    Lsa: [Notification Packages] scecli
    C:\Program Files\ThinkVantage Fingerprint Software\psqlpwd.dll
    Startup: C:\Users\Alvin\Start Menu\Programs\Startup\Dropbox.lnk
    ShortcutTarget: Dropbox.lnk -> (No File)

    ==================== Services (Whitelisted) ======

    2 CxAudMsg; C:\Windows\system32\CxAudMsg64.exe [198784 2010-12-16] (Conexant Systems Inc.)
    3 DozeSvc; C:\Program Files (x86)\ThinkPad\Utilities\DZSVC64.EXE [477032 2011-03-23] (Lenovo.)
    2 HyperW7Svc; C:\Program Files\Lenovo\RapidBoot\HyperW7Svc64.exe [116072 2010-12-03] (Lenovo Group Limited)
    2 IBMPMSVC; C:\Windows\System32\ibmpmsvc.exe [45928 2011-02-01] (Lenovo.)
    2 KMService; C:\Windows\SysWow64\srvany.exe [8192 2011-09-03] ()
    2 LENOVO.CAMMUTE; C:\Program Files\Lenovo\Communications Utility\CAMMUTE.exe [40808 2011-04-04] (Lenovo Group Limited)
    2 LENOVO.MICMUTE; C:\Program Files\LENOVO\HOTKEY\MICMUTE.exe [45496 2011-04-04] (Lenovo Group Limited)
    2 LENOVO.TPKNRSVC; C:\Program Files\Lenovo\Communications Utility\TPKNRSVC.exe [59240 2011-04-04] (Lenovo Group Limited)
    2 Lenovo.VIRTSCRLSVC; C:\Program Files\LENOVO\VIRTSCRL\lvvsst.exe [93032 2010-04-06] (Lenovo Group Limited)
    4 MBAMService; "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe" [655944 2012-07-03] (Malwarebytes Corporation)
    2 MsMpSvc; "C:\Program Files\Microsoft Security Client\MsMpEng.exe" [12600 2012-03-26] (Microsoft Corporation)
    3 NisSrv; "C:\Program Files\Microsoft Security Client\NisSrv.exe" [291696 2012-03-26] (Microsoft Corporation)
    3 Power Manager DBC Service; "C:\Program Files (x86)\ThinkPad\Utilities\PWMDBSVC.EXE" [79208 2011-03-23] (Lenovo)
    2 SAService; C:\Windows\SysWow64\SAsrv.exe [446592 2011-03-14] (Conexant Systems, Inc.)
    2 SUService; "C:\Program Files (x86)\Lenovo\System Update\SUService.exe" [28672 2011-07-25] (Lenovo Group Limited)
    2 ThinkVantage Registry Monitor Service; "C:\Program Files (x86)\Common Files\Lenovo\tvt_reg_monitor_svc.exe" [1028096 2010-12-11] (Lenovo Group Limited)
    3 TPHDEXLGSVC; C:\Windows\System32\TPHDEXLG64.exe [47728 2010-12-15] (Lenovo.)
    2 TPHKLOAD; C:\Program Files\LENOVO\HOTKEY\TPHKLOAD.exe [144232 2011-04-20] (Lenovo Group Limited)
    2 TPHKSVC; C:\Program Files\LENOVO\HOTKEY\TPHKSVC.exe [64952 2011-03-29] (Lenovo Group Limited)
    3 TVT Backup Service; "C:\Program Files (x86)\Lenovo\Rescue and Recovery\rrservice.exe" [1475896 2010-12-11] (Lenovo Group Limited)
    2 UNS; "C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe" [2656280 2011-01-17] (Intel Corporation)
    2 VIPAppService; "C:\Program Files (x86)\Symantec\VIP Access Client\VIPAppService.exe" [84080 2011-12-05] (Symantec Corporation)

    ========================== Drivers (Whitelisted) =============

    3 5U877; C:\Windows\System32\Drivers\5U877.sys [166016 2011-03-04] (Ricoh co.,Ltd.)
    3 MBAMProtector; \??\C:\Windows\system32\drivers\mbam.sys [24904 2012-07-03] (Malwarebytes Corporation)
    1 PHCORE; \??\C:\Program Files\Lenovo\RapidBoot\PHCORE64.SYS [31592 2010-12-03] (Lenovo Group Limited)
    3 pmxdrv; C:\Windows\System32\Drivers\pmxdrv.sys [31152 2011-08-25] ()
    0 Shockprf; C:\Windows\System32\DRIVERS\Apsx64.sys [139888 2010-12-15] (Lenovo.)
    2 smihlp; \??\C:\Program Files\ThinkVantage Fingerprint Software\smihlp.sys [13840 2009-03-13] (UPEK Inc.)
    0 TPDIGIMN; C:\Windows\System32\DRIVERS\ApsHM64.sys [23664 2010-12-15] (Lenovo.)
    3 TVTI2C; C:\Windows\System32\Drivers\TVTI2C.sys [41536 2009-09-24] (Lenovo (United States) Inc.)

    ========================== NetSvcs (Whitelisted) ===========


    ============ One Month Created Files and Folders ==============

    2012-08-11 13:08 - 2012-08-11 13:08 - 00328704 ____A (Microsoft Corporation) C:\Windows\System32\services.exe.B5BA1D27EC334B51
    2012-08-11 13:05 - 2012-08-11 13:05 - 00328704 ____A (Microsoft Corporation) C:\Windows\System32\services.exe.769757A613ED24C7
    2012-08-11 13:02 - 2012-08-11 13:02 - 00328704 ____A (Microsoft Corporation) C:\Windows\System32\services.exe.90B8B213E9557AD7
    2012-08-11 12:59 - 2012-08-11 12:59 - 00328704 ____A (Microsoft Corporation) C:\Windows\System32\services.exe.171B76CD73955506
    2012-08-11 12:56 - 2012-08-11 12:56 - 00328704 ____A (Microsoft Corporation) C:\Windows\System32\services.exe.A29C93F2F242AF6B
    2012-08-11 12:52 - 2012-08-11 12:52 - 00328704 ____A (Microsoft Corporation) C:\Windows\System32\services.exe.620A7A8E5921C875
    2012-08-11 12:49 - 2012-08-11 12:49 - 00328704 ____A (Microsoft Corporation) C:\Windows\System32\services.exe.E8B83CE1ED5E2B31
    2012-08-11 12:45 - 2012-08-11 12:45 - 00328704 ____A (Microsoft Corporation) C:\Windows\System32\services.exe.E4A335C4A790244C
    2012-08-11 12:42 - 2012-08-11 12:42 - 00328704 ____A (Microsoft Corporation) C:\Windows\System32\services.exe.8747197574BE1BC6
    2012-08-11 12:38 - 2012-08-11 12:38 - 00328704 ____A (Microsoft Corporation) C:\Windows\System32\services.exe.CF3B79576AE3D767
    2012-08-11 12:36 - 2012-08-11 12:36 - 00328704 ____A (Microsoft Corporation) C:\Windows\System32\services.exe.8F2F82A5A810C452
    2012-08-11 12:27 - 2012-08-11 12:27 - 00328704 ____A (Microsoft Corporation) C:\Windows\System32\services.exe.2B9BED2FFBE8FC09
    2012-08-11 12:25 - 2012-08-11 12:25 - 00328704 ____A (Microsoft Corporation) C:\Windows\System32\services.exe.64772C44C05F99A6
    2012-08-10 23:35 - 2012-08-10 23:35 - 00328704 ____A (Microsoft Corporation) C:\Windows\System32\services.exe.9F0F7CA7A5D66C7C
    2012-08-10 23:33 - 2012-08-10 23:33 - 00328704 ____A (Microsoft Corporation) C:\Windows\System32\services.exe.C58C03FDC8122C69
    2012-08-10 23:29 - 2012-08-10 23:29 - 00328704 ____A (Microsoft Corporation) C:\Windows\System32\services.exe.5F737439FE62A44E
    2012-08-10 23:29 - 2012-08-10 23:29 - 00050392 ____A (Microsoft Corporation) C:\Windows\System32\Drivers\bsuriamb.sys
    2012-08-10 23:27 - 2012-08-10 23:27 - 00328704 ____A (Microsoft Corporation) C:\Windows\System32\services.exe.DB7B6E4928ED1DD7
    2012-08-10 23:24 - 2012-08-10 23:24 - 00328704 ____A (Microsoft Corporation) C:\Windows\System32\services.exe.91BCD1DE9AC63E0D
    2012-08-10 23:18 - 2012-08-10 23:18 - 00328704 ____A (Microsoft Corporation) C:\Windows\System32\services.exe.3FA81FD3C1407052
    2012-08-10 22:44 - 2012-08-10 22:44 - 00328704 ____A (Microsoft Corporation) C:\Windows\System32\services.exe.26067E1D96088687
    2012-08-10 22:21 - 2012-08-10 22:21 - 00328704 ____A (Microsoft Corporation) C:\Windows\System32\services.exe.B31F1999BCC552C6
    2012-08-10 22:18 - 2012-08-10 22:18 - 00328704 ____A (Microsoft Corporation) C:\Windows\System32\services.exe.5F749E3625AC75CF
    2012-08-10 22:09 - 2012-08-10 22:09 - 00328704 ____A (Microsoft Corporation) C:\Windows\System32\services.exe.C45A7DDE94661A3D
    2012-08-10 22:04 - 2012-08-10 22:04 - 00328704 ____A (Microsoft Corporation) C:\Windows\System32\services.exe.4F66DCA6A600A89E
    2012-08-10 21:57 - 2012-08-10 21:57 - 00000000 ____D C:\Program Files\Microsoft Security Client
    2012-08-10 21:57 - 2012-08-10 21:57 - 00000000 ____D C:\Program Files (x86)\Microsoft Security Client
    2012-08-10 21:53 - 2012-08-10 21:53 - 12621696 ____A (Microsoft Corporation) C:\Users\Alvin\Downloads\mseinstall.exe
    2012-08-10 19:55 - 2012-08-12 17:45 - 00000830 ____A C:\Windows\Tasks\Adobe Flash Player Updater.job
    2012-08-10 19:55 - 2012-08-12 12:44 - 00426184 ____A (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerApp.exe
    2012-08-10 19:55 - 2012-08-10 21:46 - 00000000 ____D C:\Users\All Users\7531CCA90046D5F293FC85F5F875F002
    2012-08-09 06:07 - 2012-08-09 06:07 - 00019968 ____A C:\Users\Alvin\Downloads\McAdam_Common_Adverse_Effects_of_Antibiotics.xls
    2012-08-06 21:23 - 2012-08-06 21:23 - 00118645 ____A C:\Users\Alvin\Downloads\Biceps Tenodesis Man 2012 08 06
    2012-08-04 06:29 - 2012-08-04 06:29 - 00442446 ____A C:\Users\Alvin\Downloads\catching_fire.epub
    2012-08-04 06:29 - 2012-08-04 06:29 - 00277435 ____A C:\Users\Alvin\Downloads\Mockingjay.epub
    2012-08-04 06:28 - 2012-08-04 06:28 - 00392904 ____A C:\Users\Alvin\Downloads\The_Hunger_Games.epub
    2012-08-04 00:11 - 2012-08-04 00:11 - 01988708 ____A C:\Users\Alvin\Downloads\Mukherjee_Siddhartha-Emperor_of_All_Maladies_The.epub
    2012-08-02 21:39 - 2012-08-02 22:48 - 00000000 ____D C:\Users\Alvin\Desktop\Radiology Papers
    2012-08-02 20:20 - 2012-08-02 20:20 - 00028160 ____A C:\Users\Alvin\Downloads\FINAL 2012 LIFE CALENDAR.xls
    2012-07-29 21:53 - 2012-07-29 21:53 - 00004597 ____A C:\Users\Alvin\Desktop\Biceps Tenodesis Project - Shortcut.lnk
    2012-07-29 21:53 - 2012-07-29 21:53 - 00004563 ____A C:\Users\Alvin\Desktop\Meniscus Project - Shortcut.lnk
    2012-07-25 20:50 - 2012-07-25 20:51 - 00000000 ____D C:\Program Files\iTunes
    2012-07-25 20:50 - 2012-07-25 20:51 - 00000000 ____D C:\Program Files (x86)\iTunes
    2012-07-25 20:50 - 2012-07-25 20:50 - 00000000 ____D C:\Program Files\iPod
    2012-07-25 20:47 - 2012-07-25 20:47 - 00000000 ____D C:\Program Files (x86)\QuickTime
    2012-07-25 08:18 - 2012-05-04 03:00 - 00366592 ____A (Microsoft Corporation) C:\Windows\System32\qdvd.dll
    2012-07-25 08:18 - 2012-05-04 01:59 - 00514560 ____A (Microsoft Corporation) C:\Windows\SysWOW64\qdvd.dll
    2012-07-25 07:49 - 2012-07-25 07:49 - 00328704 ____A (Microsoft Corporation) C:\Windows\System32\services.exe.67340C83BDC8D55B
    2012-07-25 07:49 - 2012-07-25 07:49 - 00000000 ____D C:\Users\test\AppData\Roaming\PwrMgr
    2012-07-25 07:48 - 2012-07-25 07:48 - 00122240 ____A C:\Users\test\AppData\Local\GDIPFONTCACHEV1.DAT
    2012-07-25 07:48 - 2012-07-25 07:48 - 00000000 ____D C:\Users\test\AppData\Roaming\Leadertech
    2012-07-25 07:48 - 2012-07-25 07:48 - 00000000 ____D C:\Users\test\AppData\Roaming\Apple Computer
    2012-07-25 07:46 - 2012-07-25 07:46 - 00328704 ____A (Microsoft Corporation) C:\Windows\System32\services.exe.56E30D5CC557F1A0
    2012-07-25 07:45 - 2012-07-25 07:45 - 00000000 ____D C:\Users\test\AppData\Roaming\Intel
    2012-07-25 07:45 - 2012-07-25 07:45 - 00000000 ____D C:\Users\test\AppData\Local\VirtualStore
    2012-07-25 07:44 - 2012-07-25 12:00 - 00000000 ____D C:\users\test
    2012-07-25 07:42 - 2012-07-25 07:42 - 00328704 ____A (Microsoft Corporation) C:\Windows\System32\services.exe.DE38271AF95F7628
    2012-07-25 07:38 - 2012-07-25 07:38 - 00328704 ____A (Microsoft Corporation) C:\Windows\System32\services.exe.C22D1C72B3DBE096
    2012-07-24 23:05 - 2012-07-24 23:05 - 00001732 ____A C:\tvtpktfilter.dat
    2012-07-24 18:47 - 2012-07-24 18:47 - 00328704 ____A (Microsoft Corporation) C:\Windows\System32\services.exe.4A9690197580B8D1
    2012-07-24 18:43 - 2012-07-24 18:43 - 00328704 ____A (Microsoft Corporation) C:\Windows\System32\services.exe.9E489101FA37A3FA
    2012-07-24 18:39 - 2012-07-24 18:39 - 00328704 ____A (Microsoft Corporation) C:\Windows\System32\services.exe.C08421720337D328
    2012-07-24 04:45 - 2012-07-24 04:45 - 00328704 ____A (Microsoft Corporation) C:\Windows\System32\services.exe.8F7436187FBF1BBD
    2012-07-23 21:40 - 2012-07-23 21:40 - 00000000 __SHD C:\Windows\System32\%APPDATA%
    2012-07-21 08:03 - 2012-08-12 17:08 - 00000928 ____A C:\Windows\Tasks\FacebookUpdateTaskUserS-1-5-21-1449423412-218796794-3592351711-1001UA.job
    2012-07-21 08:03 - 2012-08-10 11:08 - 00000906 ____A C:\Windows\Tasks\FacebookUpdateTaskUserS-1-5-21-1449423412-218796794-3592351711-1001Core.job
    2012-07-21 08:03 - 2012-07-21 08:03 - 00000000 ____D C:\Users\Alvin\AppData\Local\Facebook


    ============ 3 Months Modified Files ========================

    2012-08-12 18:11 - 2009-07-13 21:08 - 00000006 ___AH C:\Windows\Tasks\SA.DAT
    2012-08-12 18:11 - 2009-07-13 20:51 - 00115288 ____A C:\Windows\setupact.log
    2012-08-12 18:05 - 2011-09-01 12:36 - 00000466 ____A C:\Windows\Tasks\SystemToolsDailyTest.job
    2012-08-12 17:45 - 2012-08-10 19:55 - 00000830 ____A C:\Windows\Tasks\Adobe Flash Player Updater.job
    2012-08-12 17:44 - 2011-12-18 19:04 - 00000896 ____A C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job
    2012-08-12 17:08 - 2012-07-21 08:03 - 00000928 ____A C:\Windows\Tasks\FacebookUpdateTaskUserS-1-5-21-1449423412-218796794-3592351711-1001UA.job
    2012-08-12 16:45 - 2011-10-09 22:18 - 00000908 ____A C:\Windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1449423412-218796794-3592351711-1001UA.job
    2012-08-12 14:32 - 2009-07-13 21:08 - 00032600 ____A C:\Windows\Tasks\SCHEDLGU.TXT
    2012-08-12 12:44 - 2012-08-10 19:55 - 00426184 ____A (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerApp.exe
    2012-08-12 12:44 - 2011-09-01 13:25 - 00070344 ____A (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
    2012-08-12 12:08 - 2012-07-02 10:50 - 00000546 ____A C:\Windows\Tasks\MATLAB R2012a Startup Accelerator.job
    2012-08-11 22:05 - 2011-12-18 19:04 - 00000892 ____A C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job
    2012-08-11 21:22 - 2010-11-20 19:47 - 00015932 ____A C:\Windows\PFRO.log
    2012-08-11 13:48 - 2009-07-13 15:19 - 00328704 ____A (Microsoft Corporation) C:\Windows\System32\services.exe
    2012-08-11 13:08 - 2012-08-11 13:08 - 00328704 ____A (Microsoft Corporation) C:\Windows\System32\services.exe.B5BA1D27EC334B51
    2012-08-11 13:05 - 2012-08-11 13:05 - 00328704 ____A (Microsoft Corporation) C:\Windows\System32\services.exe.769757A613ED24C7
    2012-08-11 13:02 - 2012-08-11 13:02 - 00328704 ____A (Microsoft Corporation) C:\Windows\System32\services.exe.90B8B213E9557AD7
    2012-08-11 12:59 - 2012-08-11 12:59 - 00328704 ____A (Microsoft Corporation) C:\Windows\System32\services.exe.171B76CD73955506
    2012-08-11 12:56 - 2012-08-11 12:56 - 00328704 ____A (Microsoft Corporation) C:\Windows\System32\services.exe.A29C93F2F242AF6B
    2012-08-11 12:52 - 2012-08-11 12:52 - 00328704 ____A (Microsoft Corporation) C:\Windows\System32\services.exe.620A7A8E5921C875
    2012-08-11 12:49 - 2012-08-11 12:49 - 00328704 ____A (Microsoft Corporation) C:\Windows\System32\services.exe.E8B83CE1ED5E2B31
    2012-08-11 12:45 - 2012-08-11 12:45 - 00328704 ____A (Microsoft Corporation) C:\Windows\System32\services.exe.E4A335C4A790244C
    2012-08-11 12:42 - 2012-08-11 12:42 - 00328704 ____A (Microsoft Corporation) C:\Windows\System32\services.exe.8747197574BE1BC6
    2012-08-11 12:38 - 2012-08-11 12:38 - 00328704 ____A (Microsoft Corporation) C:\Windows\System32\services.exe.CF3B79576AE3D767
    2012-08-11 12:36 - 2012-08-11 12:36 - 00328704 ____A (Microsoft Corporation) C:\Windows\System32\services.exe.8F2F82A5A810C452
    2012-08-11 12:27 - 2012-08-11 12:27 - 00328704 ____A (Microsoft Corporation) C:\Windows\System32\services.exe.2B9BED2FFBE8FC09
    2012-08-11 12:25 - 2012-08-11 12:25 - 00328704 ____A (Microsoft Corporation) C:\Windows\System32\services.exe.64772C44C05F99A6
    2012-08-10 23:35 - 2012-08-10 23:35 - 00328704 ____A (Microsoft Corporation) C:\Windows\System32\services.exe.9F0F7CA7A5D66C7C
    2012-08-10 23:33 - 2012-08-10 23:33 - 00328704 ____A (Microsoft Corporation) C:\Windows\System32\services.exe.C58C03FDC8122C69
    2012-08-10 23:29 - 2012-08-10 23:29 - 00328704 ____A (Microsoft Corporation) C:\Windows\System32\services.exe.5F737439FE62A44E
    2012-08-10 23:29 - 2012-08-10 23:29 - 00050392 ____A (Microsoft Corporation) C:\Windows\System32\Drivers\bsuriamb.sys
    2012-08-10 23:27 - 2012-08-10 23:27 - 00328704 ____A (Microsoft Corporation) C:\Windows\System32\services.exe.DB7B6E4928ED1DD7
    2012-08-10 23:24 - 2012-08-10 23:24 - 00328704 ____A (Microsoft Corporation) C:\Windows\System32\services.exe.91BCD1DE9AC63E0D
    2012-08-10 23:18 - 2012-08-10 23:18 - 00328704 ____A (Microsoft Corporation) C:\Windows\System32\services.exe.3FA81FD3C1407052
    2012-08-10 22:44 - 2012-08-10 22:44 - 00328704 ____A (Microsoft Corporation) C:\Windows\System32\services.exe.26067E1D96088687
    2012-08-10 22:21 - 2012-08-10 22:21 - 00328704 ____A (Microsoft Corporation) C:\Windows\System32\services.exe.B31F1999BCC552C6
    2012-08-10 22:18 - 2012-08-10 22:18 - 00328704 ____A (Microsoft Corporation) C:\Windows\System32\services.exe.5F749E3625AC75CF
    2012-08-10 22:09 - 2012-08-10 22:09 - 00328704 ____A (Microsoft Corporation) C:\Windows\System32\services.exe.C45A7DDE94661A3D
    2012-08-10 22:04 - 2012-08-10 22:04 - 00328704 ____A (Microsoft Corporation) C:\Windows\System32\services.exe.4F66DCA6A600A89E
    2012-08-10 21:58 - 2011-09-01 12:50 - 00001945 ____A C:\Windows\epplauncher.mif
    2012-08-10 21:58 - 2011-08-25 21:26 - 01673447 ____A C:\Windows\WindowsUpdate.log
    2012-08-10 21:57 - 2011-09-01 12:49 - 00796678 ____A C:\Windows\SysWOW64\PerfStringBackup.INI
    2012-08-10 21:56 - 2009-07-13 21:13 - 00782592 ____A C:\Windows\System32\PerfStringBackup.INI
    2012-08-10 21:56 - 2009-07-13 20:45 - 00024608 ___AH C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
    2012-08-10 21:56 - 2009-07-13 20:45 - 00024608 ___AH C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
    2012-08-10 21:53 - 2012-08-10 21:53 - 12621696 ____A (Microsoft Corporation) C:\Users\Alvin\Downloads\mseinstall.exe
    2012-08-10 20:16 - 2011-09-01 12:36 - 00000528 ____A C:\Windows\Tasks\PCDoctorBackgroundMonitorTask.job
    2012-08-10 20:01 - 2011-11-24 10:07 - 00402944 __ASH C:\Users\Alvin\Desktop\Thumbs.db
    2012-08-10 11:08 - 2012-07-21 08:03 - 00000906 ____A C:\Windows\Tasks\FacebookUpdateTaskUserS-1-5-21-1449423412-218796794-3592351711-1001Core.job
    2012-08-09 20:45 - 2011-10-09 22:18 - 00000856 ____A C:\Windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1449423412-218796794-3592351711-1001Core.job
    2012-08-09 06:07 - 2012-08-09 06:07 - 00019968 ____A C:\Users\Alvin\Downloads\McAdam_Common_Adverse_Effects_of_Antibiotics.xls
    2012-08-06 21:23 - 2012-08-06 21:23 - 00118645 ____A C:\Users\Alvin\Downloads\Biceps Tenodesis Man 2012 08 06
    2012-08-04 06:29 - 2012-08-04 06:29 - 00442446 ____A C:\Users\Alvin\Downloads\catching_fire.epub
    2012-08-04 06:29 - 2012-08-04 06:29 - 00277435 ____A C:\Users\Alvin\Downloads\Mockingjay.epub
    2012-08-04 06:28 - 2012-08-04 06:28 - 00392904 ____A C:\Users\Alvin\Downloads\The_Hunger_Games.epub
    2012-08-04 00:11 - 2012-08-04 00:11 - 01988708 ____A C:\Users\Alvin\Downloads\Mukherjee_Siddhartha-Emperor_of_All_Maladies_The.epub
    2012-08-02 20:20 - 2012-08-02 20:20 - 00028160 ____A C:\Users\Alvin\Downloads\FINAL 2012 LIFE CALENDAR.xls
    2012-08-02 12:00 - 2011-09-15 17:37 - 00091870 ____A C:\Windows\System32\lvcoinst.log
    2012-07-29 21:53 - 2012-07-29 21:53 - 00004597 ____A C:\Users\Alvin\Desktop\Biceps Tenodesis Project - Shortcut.lnk
    2012-07-29 21:53 - 2012-07-29 21:53 - 00004563 ____A C:\Users\Alvin\Desktop\Meniscus Project - Shortcut.lnk
    2012-07-25 07:49 - 2012-07-25 07:49 - 00328704 ____A (Microsoft Corporation) C:\Windows\System32\services.exe.67340C83BDC8D55B
    2012-07-25 07:48 - 2012-07-25 07:48 - 00122240 ____A C:\Users\test\AppData\Local\GDIPFONTCACHEV1.DAT
    2012-07-25 07:46 - 2012-07-25 07:46 - 00328704 ____A (Microsoft Corporation) C:\Windows\System32\services.exe.56E30D5CC557F1A0
    2012-07-25 07:42 - 2012-07-25 07:42 - 00328704 ____A (Microsoft Corporation) C:\Windows\System32\services.exe.DE38271AF95F7628
    2012-07-25 07:38 - 2012-07-25 07:38 - 00328704 ____A (Microsoft Corporation) C:\Windows\System32\services.exe.C22D1C72B3DBE096
    2012-07-24 23:05 - 2012-07-24 23:05 - 00001732 ____A C:\tvtpktfilter.dat
    2012-07-24 18:47 - 2012-07-24 18:47 - 00328704 ____A (Microsoft Corporation) C:\Windows\System32\services.exe.4A9690197580B8D1
    2012-07-24 18:43 - 2012-07-24 18:43 - 00328704 ____A (Microsoft Corporation) C:\Windows\System32\services.exe.9E489101FA37A3FA
    2012-07-24 18:39 - 2012-07-24 18:39 - 00328704 ____A (Microsoft Corporation) C:\Windows\System32\services.exe.C08421720337D328
    2012-07-24 04:45 - 2012-07-24 04:45 - 00328704 ____A (Microsoft Corporation) C:\Windows\System32\services.exe.8F7436187FBF1BBD
    2012-07-11 11:23 - 2009-07-13 20:45 - 00436256 ____A C:\Windows\System32\FNTCACHE.DAT
    2012-07-11 11:02 - 2011-09-02 19:29 - 59701280 ____A (Microsoft Corporation) C:\Windows\System32\MRT.exe
    2012-07-03 09:46 - 2011-09-08 15:12 - 00024904 ____A (Malwarebytes Corporation) C:\Windows\System32\Drivers\mbam.sys
    2012-06-20 21:35 - 2012-06-20 21:31 - 00000024 ____A C:\Users\Alvin\random.dat
    2012-06-20 21:31 - 2012-06-20 21:31 - 00000044 ____A C:\Users\Alvin\jagex_cl_runescape_LIVE.dat
    2012-06-11 19:08 - 2012-07-11 11:06 - 03148800 ____A (Microsoft Corporation) C:\Windows\System32\win32k.sys
    2012-06-08 21:43 - 2012-07-11 04:24 - 14172672 ____A (Microsoft Corporation) C:\Windows\System32\shell32.dll
    2012-06-08 20:41 - 2012-07-11 04:24 - 12873728 ____A (Microsoft Corporation) C:\Windows\SysWOW64\shell32.dll
    2012-06-05 22:06 - 2012-07-11 04:24 - 02004480 ____A (Microsoft Corporation) C:\Windows\System32\msxml6.dll
    2012-06-05 22:06 - 2012-07-11 04:24 - 01881600 ____A (Microsoft Corporation) C:\Windows\System32\msxml3.dll
    2012-06-05 22:02 - 2012-07-11 04:24 - 01133568 ____A (Microsoft Corporation) C:\Windows\System32\cdosys.dll
    2012-06-05 21:05 - 2012-07-11 04:24 - 01390080 ____A (Microsoft Corporation) C:\Windows\SysWOW64\msxml6.dll
    2012-06-05 21:05 - 2012-07-11 04:24 - 01236992 ____A (Microsoft Corporation) C:\Windows\SysWOW64\msxml3.dll
    2012-06-05 21:03 - 2012-07-11 04:24 - 00805376 ____A (Microsoft Corporation) C:\Windows\SysWOW64\cdosys.dll
    2012-06-02 14:19 - 2012-06-19 05:14 - 02428952 ____A (Microsoft Corporation) C:\Windows\System32\wuaueng.dll
    2012-06-02 14:19 - 2012-06-19 05:14 - 00057880 ____A (Microsoft Corporation) C:\Windows\System32\wuauclt.exe
    2012-06-02 14:19 - 2012-06-19 05:14 - 00044056 ____A (Microsoft Corporation) C:\Windows\System32\wups2.dll
    2012-06-02 14:19 - 2012-06-19 05:13 - 00701976 ____A (Microsoft Corporation) C:\Windows\System32\wuapi.dll
    2012-06-02 14:19 - 2012-06-19 05:13 - 00038424 ____A (Microsoft Corporation) C:\Windows\System32\wups.dll
    2012-06-02 14:15 - 2012-06-19 05:14 - 02622464 ____A (Microsoft Corporation) C:\Windows\System32\wucltux.dll
    2012-06-02 14:15 - 2012-06-19 05:13 - 00099840 ____A (Microsoft Corporation) C:\Windows\System32\wudriver.dll
    2012-06-02 11:19 - 2012-06-19 05:13 - 00186752 ____A (Microsoft Corporation) C:\Windows\System32\wuwebv.dll
    2012-06-02 11:15 - 2012-06-19 05:13 - 00036864 ____A (Microsoft Corporation) C:\Windows\System32\wuapp.exe
    2012-06-02 04:49 - 2012-07-11 11:01 - 17807360 ____A (Microsoft Corporation) C:\Windows\System32\mshtml.dll
    2012-06-02 04:17 - 2012-07-11 11:01 - 10924032 ____A (Microsoft Corporation) C:\Windows\System32\ieframe.dll
    2012-06-02 04:12 - 2012-07-11 11:01 - 02311680 ____A (Microsoft Corporation) C:\Windows\System32\jscript9.dll
    2012-06-02 04:05 - 2012-07-11 11:01 - 01392128 ____A (Microsoft Corporation) C:\Windows\System32\wininet.dll
    2012-06-02 04:05 - 2012-07-11 11:01 - 01346048 ____A (Microsoft Corporation) C:\Windows\System32\urlmon.dll
    2012-06-02 04:04 - 2012-07-11 11:01 - 01494528 ____A (Microsoft Corporation) C:\Windows\System32\inetcpl.cpl
    2012-06-02 04:04 - 2012-07-11 11:01 - 00237056 ____A (Microsoft Corporation) C:\Windows\System32\url.dll
    2012-06-02 04:03 - 2012-07-11 11:01 - 00085504 ____A (Microsoft Corporation) C:\Windows\System32\jsproxy.dll
    2012-06-02 04:01 - 2012-07-11 11:01 - 00173056 ____A (Microsoft Corporation) C:\Windows\System32\ieUnatt.exe
    2012-06-02 04:00 - 2012-07-11 11:01 - 00818688 ____A (Microsoft Corporation) C:\Windows\System32\jscript.dll
    2012-06-02 03:59 - 2012-07-11 11:01 - 02144768 ____A (Microsoft Corporation) C:\Windows\System32\iertutil.dll
    2012-06-02 03:57 - 2012-07-11 11:01 - 02382848 ____A (Microsoft Corporation) C:\Windows\System32\mshtml.tlb
    2012-06-02 03:57 - 2012-07-11 11:01 - 00096768 ____A (Microsoft Corporation) C:\Windows\System32\mshtmled.dll
    2012-06-02 03:54 - 2012-07-11 11:01 - 00248320 ____A (Microsoft Corporation) C:\Windows\System32\ieui.dll
    2012-06-02 01:07 - 2012-07-11 11:01 - 12314624 ____A (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.dll
    2012-06-02 00:43 - 2012-07-11 11:01 - 09737728 ____A (Microsoft Corporation) C:\Windows\SysWOW64\ieframe.dll
    2012-06-02 00:33 - 2012-07-11 11:01 - 01800192 ____A (Microsoft Corporation) C:\Windows\SysWOW64\jscript9.dll
    2012-06-02 00:26 - 2012-07-11 11:01 - 01103872 ____A (Microsoft Corporation) C:\Windows\SysWOW64\urlmon.dll
    2012-06-02 00:25 - 2012-07-11 11:01 - 01427968 ____A (Microsoft Corporation) C:\Windows\SysWOW64\inetcpl.cpl
    2012-06-02 00:25 - 2012-07-11 11:01 - 01129472 ____A (Microsoft Corporation) C:\Windows\SysWOW64\wininet.dll
    2012-06-02 00:23 - 2012-07-11 11:01 - 00231936 ____A (Microsoft Corporation) C:\Windows\SysWOW64\url.dll
    2012-06-02 00:21 - 2012-07-11 11:01 - 00065024 ____A (Microsoft Corporation) C:\Windows\SysWOW64\jsproxy.dll
    2012-06-02 00:20 - 2012-07-11 11:01 - 00142848 ____A (Microsoft Corporation) C:\Windows\SysWOW64\ieUnatt.exe
    2012-06-02 00:19 - 2012-07-11 11:01 - 01793024 ____A (Microsoft Corporation) C:\Windows\SysWOW64\iertutil.dll
    2012-06-02 00:19 - 2012-07-11 11:01 - 00716800 ____A (Microsoft Corporation) C:\Windows\SysWOW64\jscript.dll
    2012-06-02 00:17 - 2012-07-11 11:01 - 00073216 ____A (Microsoft Corporation) C:\Windows\SysWOW64\mshtmled.dll
    2012-06-02 00:16 - 2012-07-11 11:01 - 02382848 ____A (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.tlb
    2012-06-02 00:14 - 2012-07-11 11:01 - 00176640 ____A (Microsoft Corporation) C:\Windows\SysWOW64\ieui.dll
    2012-06-01 21:50 - 2012-07-11 04:24 - 00458704 ____A (Microsoft Corporation) C:\Windows\System32\Drivers\cng.sys
    2012-06-01 21:48 - 2012-07-11 04:24 - 00151920 ____A (Microsoft Corporation) C:\Windows\System32\Drivers\ksecpkg.sys
    2012-06-01 21:48 - 2012-07-11 04:24 - 00095600 ____A (Microsoft Corporation) C:\Windows\System32\Drivers\ksecdd.sys
    2012-06-01 21:45 - 2012-07-11 04:24 - 00340992 ____A (Microsoft Corporation) C:\Windows\System32\schannel.dll
    2012-06-01 21:44 - 2012-07-11 04:24 - 00307200 ____A (Microsoft Corporation) C:\Windows\System32\ncrypt.dll
    2012-06-01 20:40 - 2012-07-11 04:24 - 00225280 ____A (Microsoft Corporation) C:\Windows\SysWOW64\schannel.dll
    2012-06-01 20:40 - 2012-07-11 04:24 - 00022016 ____A (Microsoft Corporation) C:\Windows\SysWOW64\secur32.dll
    2012-06-01 20:39 - 2012-07-11 04:24 - 00219136 ____A (Microsoft Corporation) C:\Windows\SysWOW64\ncrypt.dll
    2012-06-01 20:34 - 2012-07-11 04:24 - 00096768 ____A (Microsoft Corporation) C:\Windows\SysWOW64\sspicli.dll
    2012-05-18 08:40 - 2012-05-18 08:40 - 00174024 ____A (Oracle Corporation) C:\Windows\SysWOW64\javaw.exe
    2012-05-18 08:40 - 2012-05-18 08:40 - 00174024 ____A (Oracle Corporation) C:\Windows\SysWOW64\java.exe


    ZeroAccess:
    C:\Windows\Installer\{636790b6-07c8-9016-33fd-b4a409195b42}
    C:\Windows\Installer\{636790b6-07c8-9016-33fd-b4a409195b42}\@
    C:\Windows\Installer\{636790b6-07c8-9016-33fd-b4a409195b42}\L
    C:\Windows\Installer\{636790b6-07c8-9016-33fd-b4a409195b42}\U

    ZeroAccess:
    C:\Users\Alvin\AppData\Local\{636790b6-07c8-9016-33fd-b4a409195b42}
    C:\Users\Alvin\AppData\Local\{636790b6-07c8-9016-33fd-b4a409195b42}\@
    C:\Users\Alvin\AppData\Local\{636790b6-07c8-9016-33fd-b4a409195b42}\L
    C:\Users\Alvin\AppData\Local\{636790b6-07c8-9016-33fd-b4a409195b42}\U

    ========================= Known DLLs (Whitelisted) ============


    ========================= Bamital & volsnap Check ============

    C:\Windows\System32\winlogon.exe => MD5 is legit
    C:\Windows\System32\wininit.exe => MD5 is legit
    C:\Windows\SysWOW64\wininit.exe => MD5 is legit
    C:\Windows\explorer.exe => MD5 is legit
    C:\Windows\SysWOW64\explorer.exe => MD5 is legit
    C:\Windows\System32\svchost.exe => MD5 is legit
    C:\Windows\SysWOW64\svchost.exe => MD5 is legit
    C:\Windows\System32\services.exe FCB084FA3DCB7449F3BAA13312A215B4 ZeroAccess <==== ATTENTION!.
    C:\Windows\System32\User32.dll => MD5 is legit
    C:\Windows\SysWOW64\User32.dll => MD5 is legit
    C:\Windows\System32\userinit.exe => MD5 is legit
    C:\Windows\SysWOW64\userinit.exe => MD5 is legit
    C:\Windows\System32\Drivers\volsnap.sys => MD5 is legit

    ==================== EXE ASSOCIATION =====================

    HKLM\...\.exe: exefile => OK
    HKLM\...\exefile\DefaultIcon: %1 => OK
    HKLM\...\exefile\open\command: "%1" %* => OK

    ========================= Memory info ======================

    Percentage of memory in use: 11%
    Total physical RAM: 8079.23 MB
    Available physical RAM: 7143.32 MB
    Total Pagefile: 8077.43 MB
    Available Pagefile: 7134.14 MB
    Total Virtual: 8192 MB
    Available Virtual: 8191.9 MB

    ======================= Partitions =========================

    1 Drive c: (Windows7_OS) (Fixed) (Total:448.96 GB) (Free:89.23 GB) NTFS ==>[System with boot components (obtained from reading drive)]
    2 Drive e: (Lenovo_Recovery) (Fixed) (Total:15.62 GB) (Free:6.86 GB) NTFS
    4 Drive g: (U3 System) (CDROM) (Total:0.01 GB) (Free:0 GB) CDFS
    5 Drive h: () (Removable) (Total:3.81 GB) (Free:2.56 GB) FAT32
    6 Drive x: (Boot) (Fixed) (Total:0.03 GB) (Free:0.03 GB) NTFS
    7 Drive y: (SYSTEM_DRV) (Fixed) (Total:1.17 GB) (Free:0.38 GB) NTFS ==>[System with boot components (obtained from reading drive)]

    Disk ### Status Size Free Dyn Gpt
    -------- ------------- ------- ------- --- ---
    Disk 0 Online 465 GB 0 B
    Disk 1 Online 3911 MB 0 B

    Partitions of Disk 0:
    ===============

    Partition ### Type Size Offset
    ------------- ---------------- ------- -------
    Partition 1 Primary 1200 MB 1024 KB
    Partition 2 Primary 448 GB 1201 MB
    Partition 3 Primary 15 GB 450 GB

    ==================================================================================

    Disk: 0
    Partition 1
    Type : 07
    Hidden: No
    Active: Yes

    Volume ### Ltr Label Fs Type Size Status Info
    ---------- --- ----------- ----- ---------- ------- --------- --------
    * Volume 2 Y SYSTEM_DRV NTFS Partition 1200 MB Healthy

    ==================================================================================

    Disk: 0
    Partition 2
    Type : 07
    Hidden: No
    Active: No

    Volume ### Ltr Label Fs Type Size Status Info
    ---------- --- ----------- ----- ---------- ------- --------- --------
    * Volume 3 C Windows7_OS NTFS Partition 448 GB Healthy

    ==================================================================================

    Disk: 0
    Partition 3
    Type : 07
    Hidden: No
    Active: No

    Volume ### Ltr Label Fs Type Size Status Info
    ---------- --- ----------- ----- ---------- ------- --------- --------
    * Volume 4 E Lenovo_Reco NTFS Partition 15 GB Healthy

    ==================================================================================

    Partitions of Disk 1:
    ===============

    Partition ### Type Size Offset
    ------------- ---------------- ------- -------
    Partition 1 Primary 3910 MB 31 KB

    ==================================================================================

    Disk: 1
    Partition 1
    Type : 0B
    Hidden: No
    Active: Yes

    Volume ### Ltr Label Fs Type Size Status Info
    ---------- --- ----------- ----- ---------- ------- --------- --------
    * Volume 5 H FAT32 Removable 3910 MB Healthy

    ==================================================================================

    Last Boot: 2012-07-29 07:03

    ======================= End Of Log ==========================
     
  4. Jay Pfoutz

    Jay Pfoutz Malware Helper Posts: 4,286   +49

    Additional FRST Scan

    Once again, please boot to the System Recovery Options and run FRST, as done previously.

    Type the following text in the blank box after Search:

    services.exe

    Click: Search file(s)

    [​IMG]

    When done searching, FRST makes a log, Search.txt, on the C:\ drive.

    Please provide the Search.txt in your reply.
     
  5. Alvin

    Alvin TS Rookie Topic Starter

    Farbar Recovery Scan Tool Version: 09-08-2012
    Ran by SYSTEM at 2012-08-13 07:50:08
    Running from H:\

    ================== Search: "services.exe" ===================

    C:\Windows\winsxs\amd64_microsoft-windows-s..s-servicecontroller_31bf3856ad364e35_6.1.7600.16385_none_2b54b20ee6fa07b1\services.exe
    [2009-07-13 15:19] - [2009-07-13 17:39] - 0328704 ____A (Microsoft Corporation) 24ACB7E5BE595468E3B9AA488B9B4FCB

    C:\Windows\System32\services.exe
    [2009-07-13 15:19] - [2012-08-11 13:48] - 0328704 ____A (Microsoft Corporation) FCB084FA3DCB7449F3BAA13312A215B4

    ====== End Of Search ======
     
  6. Jay Pfoutz

    Jay Pfoutz Malware Helper Posts: 4,286   +49

    FRST64 Fixlist

    Please run the following:

    Open notepad (Start =>All Programs => Accessories => Notepad). Please copy the entire contents of the code box below. (To do this highlight the contents of the box, right click on it and select copy. Right-click in the open notepad and select Paste). Save it on the flashdrive as fixlist.txt

    NOTICE: This script was written specifically for this user, for use on this particular machine. Running this on another machine may cause damage to your operating system

    Now, please enter System Recovery Options then select Command Prompt.

    Run FRST64 and press the Fix button just once and wait.
    The tool will make a log on the flashdrive (Fixlog.txt) please post it to your reply.

    Now restart, let it boot normally and tell me how it went.
     
  7. Alvin

    Alvin TS Rookie Topic Starter

    It worked great! Thanks!

    Fix result of Farbar Recovery Tool (FRST written by Farbar) Version: 09-08-2012
    Ran by SYSTEM at 2012-08-14 08:17:59 Run:1
    Running from H:\

    ==============================================

    C:\Windows\System32\Drivers\bsuriamb.sys moved successfully.
    C:\Users\All Users\7531CCA90046D5F293FC85F5F875F002 moved successfully.
    C:\Windows\Installer\{636790b6-07c8-9016-33fd-b4a409195b42} moved successfully.
    C:\Users\Alvin\AppData\Local\{636790b6-07c8-9016-33fd-b4a409195b42} moved successfully.
    C:\Windows\System32\services.exe moved successfully.
    C:\Windows\winsxs\amd64_microsoft-windows-s..s-servicecontroller_31bf3856ad364e35_6.1.7600.16385_none_2b54b20ee6fa07b1\services.exe copied successfully to C:\Windows\System32\services.exe

    ==== End of Fixlog ====
     
  8. Alvin

    Alvin TS Rookie Topic Starter

    Actually, may have spoken a bit early. I was trying to update my virus and spyware definitions (Microsoft Security Essentials) as well as Windows Update, but both failed. For Windows Update, it says "Windows Update cannot currently check for updates, because the service is not running. You may need to restart your computer." (I have already restarted and it still doesn't work). For MSE it just says that the connection failed. Do you know why this might be?
     
  9. Jay Pfoutz

    Jay Pfoutz Malware Helper Posts: 4,286   +49

    That is normal for this virus problem. Run ComboFix first, and then follow instructions below that to fix the update issue.

    ComboFix

    Please download ComboFix[​IMG] by sUBs
    From BleepingComputer.com

    Please save the file to your Desktop, but rename it first to svchost.exe

    Important information about ComboFix

    Before the download:
    • Please copy and paste these instructions to Notepad and save to your Desktop, or print them - for easier access.
    • It is important to rename ComboFix before the download.
    • Please do not rename ComboFix to other names, but only the one indicated.
    After the download:
    • Close any open browsers.
    • Very Important: Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results". Please visit here if you don't know how.
    • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
    • Please do not attempt to re-connect your machine back to the Internet until ComboFix has completely finished.
    • If there is no Internet connection after running ComboFix, then restart your computer to restore back your connection.
    Running ComboFix:
    • Double click on svchost.exe & follow the prompts.
    • It will attempt to install the Recovery Console:
    • When ComboFix finishes, it will produce a report for you.
    • Please post the "C:\Combo-Fix.txt" in your next reply.
    Troubleshooting ComboFix

    Safe Mode:

    If you still cannot get ComboFix to run, try booting into Safe Mode, and run it there.

    (To boot into Safe Mode, tap F8 after BIOS, and just before the Windows
    logo appears. A list of options will appear, select "Safe Mode.")

    Re-downloading:

    If this doesn't work either, try the same method (above method), but try to download it again, except name
    ComboFix.exe to iexplore.exe, explorer.exe, or winlogon.exe.

    Malware is known for blocking all "user" processes, except for its whitelist of system important processes such as iexplore.exe, explorer.exe, winlogon.exe.


    Fixing BITS for Windows Update


    Go to Start > type in CMD and right-click on Command Prompt in the results pane and hit Run as administrator...

    Type the following in Command Prompt and hit enter:

    sc create BITS binpath= "c:\windows\system32\svchost.exe -k netsvcs" start= delayed-auto

    Once done, tell me how it's working.
     
  10. Alvin

    Alvin TS Rookie Topic Starter

    ComboFix 12-08-14.05 - Alvin 08/15/2012 8:45.1.4 - x64
    Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.8079.6137 [GMT -7:00]
    Running from: c:\users\Alvin\Desktop\svchost.exe.exe
    AV: Microsoft Security Essentials *Disabled/Updated* {9765EA51-0D3C-7DFB-6091-10E4E1F341F6}
    SP: Microsoft Security Essentials *Disabled/Updated* {2C040BB5-2B06-7275-5A21-2B969A740B4B}
    SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
    * Created a new restore point
    .
    .
    ((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
    .
    .
    c:\programdata\Roaming
    C:\root
    c:\root\wpfdot.exe
    c:\users\Alvin\.uc-023286351c97cbccf4d86e27bc43e188.alvin.alvin-think.tmp
    Q:\Autorun.inf
    .
    .
    ((((((((((((((((((((((((( Files Created from 2012-07-15 to 2012-08-15 )))))))))))))))))))))))))))))))
    .
    .
    2012-08-15 15:53 . 2012-08-15 15:53 69000 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{25C99ECA-991B-4102-87A6-6E52442A7651}\offreg.dll
    2012-08-14 20:48 . 2012-08-14 20:48 404640 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl
    2012-08-13 04:28 . 2012-08-13 04:28 -------- d-----w- C:\FRST
    2012-08-11 21:08 . 2012-08-11 21:08 328704 ----a-w- c:\windows\system32\services.exe.B5BA1D27EC334B51
    2012-08-11 21:05 . 2012-08-11 21:05 328704 ----a-w- c:\windows\system32\services.exe.769757A613ED24C7
    2012-08-11 21:02 . 2012-08-11 21:02 328704 ----a-w- c:\windows\system32\services.exe.90B8B213E9557AD7
    2012-08-11 20:59 . 2012-08-11 20:59 328704 ----a-w- c:\windows\system32\services.exe.171B76CD73955506
    2012-08-11 20:56 . 2012-08-11 20:56 328704 ----a-w- c:\windows\system32\services.exe.A29C93F2F242AF6B
    2012-08-11 20:52 . 2012-08-11 20:52 328704 ----a-w- c:\windows\system32\services.exe.620A7A8E5921C875
    2012-08-11 20:49 . 2012-08-11 20:49 328704 ----a-w- c:\windows\system32\services.exe.E8B83CE1ED5E2B31
    2012-08-11 20:45 . 2012-08-11 20:45 328704 ----a-w- c:\windows\system32\services.exe.E4A335C4A790244C
    2012-08-11 20:42 . 2012-08-11 20:42 328704 ----a-w- c:\windows\system32\services.exe.8747197574BE1BC6
    2012-08-11 20:38 . 2012-08-11 20:38 328704 ----a-w- c:\windows\system32\services.exe.CF3B79576AE3D767
    2012-08-11 20:36 . 2012-08-11 20:36 328704 ----a-w- c:\windows\system32\services.exe.8F2F82A5A810C452
    2012-08-11 20:27 . 2012-08-11 20:27 328704 ----a-w- c:\windows\system32\services.exe.2B9BED2FFBE8FC09
    2012-08-11 20:25 . 2012-08-11 20:25 328704 ----a-w- c:\windows\system32\services.exe.64772C44C05F99A6
    2012-08-11 07:35 . 2012-08-11 07:35 328704 ----a-w- c:\windows\system32\services.exe.9F0F7CA7A5D66C7C
    2012-08-11 07:33 . 2012-08-11 07:33 328704 ----a-w- c:\windows\system32\services.exe.C58C03FDC8122C69
    2012-08-11 07:29 . 2012-08-11 07:29 328704 ----a-w- c:\windows\system32\services.exe.5F737439FE62A44E
    2012-08-11 07:27 . 2012-08-11 07:27 328704 ----a-w- c:\windows\system32\services.exe.DB7B6E4928ED1DD7
    2012-08-11 07:24 . 2012-08-11 07:24 328704 ----a-w- c:\windows\system32\services.exe.91BCD1DE9AC63E0D
    2012-08-11 07:18 . 2012-08-11 07:18 328704 ----a-w- c:\windows\system32\services.exe.3FA81FD3C1407052
    2012-08-11 06:44 . 2012-08-11 06:44 328704 ----a-w- c:\windows\system32\services.exe.26067E1D96088687
    2012-08-11 06:21 . 2012-08-11 06:21 328704 ----a-w- c:\windows\system32\services.exe.B31F1999BCC552C6
    2012-08-11 06:18 . 2012-08-11 06:18 328704 ----a-w- c:\windows\system32\services.exe.5F749E3625AC75CF
    2012-08-11 06:09 . 2012-08-11 06:09 328704 ----a-w- c:\windows\system32\services.exe.C45A7DDE94661A3D
    2012-08-11 06:04 . 2012-08-11 06:04 328704 ----a-w- c:\windows\system32\services.exe.4F66DCA6A600A89E
    2012-08-11 05:59 . 2012-02-09 21:17 927800 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{5BA0B15B-0020-4142-9814-BD49963BCCFD}\gapaengine.dll
    2012-08-11 05:58 . 2012-07-16 09:40 9133488 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{25C99ECA-991B-4102-87A6-6E52442A7651}\mpengine.dll
    2012-08-11 05:57 . 2012-08-11 05:57 -------- d-----w- c:\program files (x86)\Microsoft Security Client
    2012-08-11 05:57 . 2012-08-11 05:57 -------- d-----w- c:\program files\Microsoft Security Client
    2012-07-26 04:50 . 2012-07-26 04:50 -------- d-----w- c:\program files\iPod
    2012-07-26 04:50 . 2012-07-26 04:51 -------- d-----w- c:\program files\iTunes
    2012-07-26 04:50 . 2012-07-26 04:51 -------- d-----w- c:\program files (x86)\iTunes
    2012-07-26 04:47 . 2012-07-26 04:47 159744 ----a-w- c:\program files (x86)\Internet Explorer\Plugins\npqtplugin7.dll
    2012-07-26 04:47 . 2012-07-26 04:47 159744 ----a-w- c:\program files (x86)\Internet Explorer\Plugins\npqtplugin6.dll
    2012-07-26 04:47 . 2012-07-26 04:47 159744 ----a-w- c:\program files (x86)\Internet Explorer\Plugins\npqtplugin5.dll
    2012-07-26 04:47 . 2012-07-26 04:47 159744 ----a-w- c:\program files (x86)\Internet Explorer\Plugins\npqtplugin4.dll
    2012-07-26 04:47 . 2012-07-26 04:47 159744 ----a-w- c:\program files (x86)\Internet Explorer\Plugins\npqtplugin3.dll
    2012-07-26 04:47 . 2012-07-26 04:47 159744 ----a-w- c:\program files (x86)\Internet Explorer\Plugins\npqtplugin2.dll
    2012-07-26 04:47 . 2012-07-26 04:47 159744 ----a-w- c:\program files (x86)\Internet Explorer\Plugins\npqtplugin.dll
    2012-07-26 04:47 . 2012-07-26 04:47 -------- d-----w- c:\program files (x86)\QuickTime
    2012-07-25 16:18 . 2012-05-04 11:00 366592 ----a-w- c:\windows\system32\qdvd.dll
    2012-07-25 16:18 . 2012-05-04 09:59 514560 ----a-w- c:\windows\SysWow64\qdvd.dll
    2012-07-25 15:49 . 2012-07-25 15:49 328704 ----a-w- c:\windows\system32\services.exe.67340C83BDC8D55B
    2012-07-25 15:46 . 2012-07-25 15:46 328704 ----a-w- c:\windows\system32\services.exe.56E30D5CC557F1A0
    2012-07-25 15:44 . 2012-07-25 20:00 -------- d-----w- c:\users\test
    2012-07-25 15:42 . 2012-07-25 15:42 328704 ----a-w- c:\windows\system32\services.exe.DE38271AF95F7628
    2012-07-25 15:38 . 2012-07-25 15:38 328704 ----a-w- c:\windows\system32\services.exe.C22D1C72B3DBE096
    2012-07-25 04:15 . 2012-07-25 04:15 -------- d-----w- c:\users\Alvin\AppData\Local\ElevatedDiagnostics
    2012-07-25 02:47 . 2012-07-25 02:47 328704 ----a-w- c:\windows\system32\services.exe.4A9690197580B8D1
    2012-07-25 02:43 . 2012-07-25 02:43 328704 ----a-w- c:\windows\system32\services.exe.9E489101FA37A3FA
    2012-07-25 02:39 . 2012-07-25 02:39 328704 ----a-w- c:\windows\system32\services.exe.C08421720337D328
    2012-07-24 12:45 . 2012-07-24 12:45 328704 ----a-w- c:\windows\system32\services.exe.8F7436187FBF1BBD
    2012-07-24 05:40 . 2012-07-24 05:40 -------- d-sh--w- c:\windows\system32\%APPDATA%
    2012-07-21 16:03 . 2012-07-21 16:03 -------- d-----w- c:\users\Alvin\AppData\Local\Facebook
    2012-07-21 15:54 . 2012-07-21 15:54 -------- d-----w- c:\users\Alvin\AppData\Local\Programs
    .
    .
    .
    (((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    2012-07-11 19:02 . 2011-09-03 03:29 59701280 ----a-w- c:\windows\system32\MRT.exe
    2012-07-03 17:46 . 2011-09-08 23:12 24904 ----a-w- c:\windows\system32\drivers\mbam.sys
    2012-06-12 03:08 . 2012-07-11 19:06 3148800 ----a-w- c:\windows\system32\win32k.sys
    2012-06-09 05:43 . 2012-07-11 12:24 14172672 ----a-w- c:\windows\system32\shell32.dll
    2012-06-06 06:06 . 2012-07-11 12:24 2004480 ----a-w- c:\windows\system32\msxml6.dll
    2012-06-06 06:06 . 2012-07-11 12:24 1881600 ----a-w- c:\windows\system32\msxml3.dll
    2012-06-06 06:02 . 2012-07-11 12:24 1133568 ----a-w- c:\windows\system32\cdosys.dll
    2012-06-06 05:05 . 2012-07-11 12:24 1390080 ----a-w- c:\windows\SysWow64\msxml6.dll
    2012-06-06 05:05 . 2012-07-11 12:24 1236992 ----a-w- c:\windows\SysWow64\msxml3.dll
    2012-06-06 05:03 . 2012-07-11 12:24 805376 ----a-w- c:\windows\SysWow64\cdosys.dll
    2012-06-02 22:19 . 2012-06-19 13:13 38424 ----a-w- c:\windows\system32\wups.dll
    2012-06-02 22:19 . 2012-06-19 13:14 2428952 ----a-w- c:\windows\system32\wuaueng.dll
    2012-06-02 22:19 . 2012-06-19 13:14 57880 ----a-w- c:\windows\system32\wuauclt.exe
    2012-06-02 22:19 . 2012-06-19 13:14 44056 ----a-w- c:\windows\system32\wups2.dll
    2012-06-02 22:19 . 2012-06-19 13:13 701976 ----a-w- c:\windows\system32\wuapi.dll
    2012-06-02 22:15 . 2012-06-19 13:14 2622464 ----a-w- c:\windows\system32\wucltux.dll
    2012-06-02 22:15 . 2012-06-19 13:13 99840 ----a-w- c:\windows\system32\wudriver.dll
    2012-06-02 19:19 . 2012-06-19 13:13 186752 ----a-w- c:\windows\system32\wuwebv.dll
    2012-06-02 19:15 . 2012-06-19 13:13 36864 ----a-w- c:\windows\system32\wuapp.exe
    2012-06-02 12:49 . 2012-07-11 19:01 17807360 ----a-w- c:\windows\system32\mshtml.dll
    2012-06-02 12:17 . 2012-07-11 19:01 10924032 ----a-w- c:\windows\system32\ieframe.dll
    2012-06-02 12:12 . 2012-07-11 19:01 2311680 ----a-w- c:\windows\system32\jscript9.dll
    2012-06-02 12:05 . 2012-07-11 19:01 1346048 ----a-w- c:\windows\system32\urlmon.dll
    2012-06-02 12:05 . 2012-07-11 19:01 1392128 ----a-w- c:\windows\system32\wininet.dll
    2012-06-02 12:04 . 2012-07-11 19:01 1494528 ----a-w- c:\windows\system32\inetcpl.cpl
    2012-06-02 12:04 . 2012-07-11 19:01 237056 ----a-w- c:\windows\system32\url.dll
    2012-06-02 12:03 . 2012-07-11 19:01 85504 ----a-w- c:\windows\system32\jsproxy.dll
    2012-06-02 12:01 . 2012-07-11 19:01 173056 ----a-w- c:\windows\system32\ieUnatt.exe
    2012-06-02 12:00 . 2012-07-11 19:01 818688 ----a-w- c:\windows\system32\jscript.dll
    2012-06-02 11:59 . 2012-07-11 19:01 2144768 ----a-w- c:\windows\system32\iertutil.dll
    2012-06-02 11:57 . 2012-07-11 19:01 96768 ----a-w- c:\windows\system32\mshtmled.dll
    2012-06-02 11:57 . 2012-07-11 19:01 2382848 ----a-w- c:\windows\system32\mshtml.tlb
    2012-06-02 11:54 . 2012-07-11 19:01 248320 ----a-w- c:\windows\system32\ieui.dll
    2012-06-02 08:33 . 2012-07-11 19:01 1800192 ----a-w- c:\windows\SysWow64\jscript9.dll
    2012-06-02 08:25 . 2012-07-11 19:01 1129472 ----a-w- c:\windows\SysWow64\wininet.dll
    2012-06-02 08:25 . 2012-07-11 19:01 1427968 ----a-w- c:\windows\SysWow64\inetcpl.cpl
    2012-06-02 08:20 . 2012-07-11 19:01 142848 ----a-w- c:\windows\SysWow64\ieUnatt.exe
    2012-06-02 08:16 . 2012-07-11 19:01 2382848 ----a-w- c:\windows\SysWow64\mshtml.tlb
    2012-06-02 05:50 . 2012-07-11 12:24 458704 ----a-w- c:\windows\system32\drivers\cng.sys
    2012-06-02 05:48 . 2012-07-11 12:24 151920 ----a-w- c:\windows\system32\drivers\ksecpkg.sys
    2012-06-02 05:48 . 2012-07-11 12:24 95600 ----a-w- c:\windows\system32\drivers\ksecdd.sys
    2012-06-02 05:45 . 2012-07-11 12:24 340992 ----a-w- c:\windows\system32\schannel.dll
    2012-06-02 05:44 . 2012-07-11 12:24 307200 ----a-w- c:\windows\system32\ncrypt.dll
    2012-06-02 04:40 . 2012-07-11 12:24 22016 ----a-w- c:\windows\SysWow64\secur32.dll
    2012-06-02 04:40 . 2012-07-11 12:24 225280 ----a-w- c:\windows\SysWow64\schannel.dll
    2012-06-02 04:39 . 2012-07-11 12:24 219136 ----a-w- c:\windows\SysWow64\ncrypt.dll
    2012-06-02 04:34 . 2012-07-11 12:24 96768 ----a-w- c:\windows\SysWow64\sspicli.dll
    .
    .
    ((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    .
    *Note* empty entries & legit default entries are not shown
    REGEDIT4
    .
    [HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt1]
    @="{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}"
    [HKEY_CLASSES_ROOT\CLSID\{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}]
    2011-02-18 05:12 94208 ------w- c:\users\Alvin\AppData\Roaming\Dropbox\bin\DropboxExt.14.dll
    .
    [HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt2]
    @="{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}"
    [HKEY_CLASSES_ROOT\CLSID\{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}]
    2011-02-18 05:12 94208 ------w- c:\users\Alvin\AppData\Roaming\Dropbox\bin\DropboxExt.14.dll
    .
    [HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt3]
    @="{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}"
    [HKEY_CLASSES_ROOT\CLSID\{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}]
    2011-02-18 05:12 94208 ------w- c:\users\Alvin\AppData\Roaming\Dropbox\bin\DropboxExt.14.dll
    .
    [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "ApplePhotoStreams"="c:\program files (x86)\Common Files\Apple\Internet Services\ApplePhotoStreams.exe" [2012-02-24 59240]
    "MobileDocuments"="c:\program files (x86)\Common Files\Apple\Internet Services\ubd.exe" [2012-02-23 59240]
    "Spotify Web Helper"="c:\users\Alvin\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe" [2012-07-27 1193176]
    "MusicManager"="c:\users\Alvin\AppData\Local\Programs\Google\MusicManager\MusicManager.exe" [2012-06-01 13806592]
    "Facebook Update"="c:\users\Alvin\AppData\Local\Facebook\Update\FacebookUpdate.exe" [2012-07-21 138096]
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
    "RotateImage"="c:\program files (x86)\Integrated Camera Driver\X64\RCIMGDIR.exe" [2008-10-30 55808]
    "PWMTRV"="c:\progra~2\ThinkPad\UTILIT~1\PWMTR64V.DLL" [2011-03-23 1544040]
    "Lenovo Registration"="c:\program files (x86)\Lenovo Registration\LenovoReg.exe" [2011-02-09 4309184]
    "APSDaemon"="c:\program files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2012-05-31 59280]
    "Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-01-03 843712]
    "SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2012-01-17 252296]
    "QuickTime Task"="c:\program files (x86)\QuickTime\QTTask.exe" [2012-04-19 421888]
    "iTunesHelper"="c:\program files (x86)\iTunes\iTunesHelper.exe" [2012-06-07 421776]
    .
    c:\users\Alvin\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
    Dropbox.lnk - c:\users\Alvin\AppData\Roaming\Dropbox\bin\Dropbox.exe [2012-5-24 27112840]
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
    "ConsentPromptBehaviorAdmin"= 5 (0x5)
    "ConsentPromptBehaviorUser"= 3 (0x3)
    "EnableUIADesktopToggle"= 0 (0x0)
    "DisableCAD"= 1 (0x1)
    .
    [HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\windows]
    "AppInit_DLLs"=c:\windows\SysWOW64\nvinit.dll
    .
    [HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]
    Notification Packages REG_MULTI_SZ scecli c:\program files\ThinkVantage Fingerprint Software\psqlpwd.dll
    Security Packages REG_MULTI_SZ kerberos msv1_0 schannel wdigest tspkg pku2u livessp
    .
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]
    @="Service"
    .
    R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]
    R2 gupdate;Google Update Service (gupdate);c:\program files (x86)\Google\Update\GoogleUpdate.exe [2011-12-19 136176]
    R2 HyperW7Svc;HyperW7 Service;c:\program files\Lenovo\RapidBoot\HyperW7Svc64.exe [2010-12-03 116072]
    R2 KMService;KMService;c:\windows\system32\srvany.exe [x]
    R2 SkypeUpdate;Skype Updater;c:\program files (x86)\Skype\Updater\Updater.exe [2012-06-07 160944]
    R3 DozeSvc;Lenovo Doze Mode Service;c:\program files (x86)\ThinkPad\Utilities\DZSVC64.EXE [2011-03-23 477032]
    R3 gupdatem;Google Update Service (gupdatem);c:\program files (x86)\Google\Update\GoogleUpdate.exe [2011-12-19 136176]
    R3 LVRS64;Logitech RightSound Filter Driver;c:\windows\system32\DRIVERS\lvrs64.sys [2011-08-19 351136]
    R3 LVUVC64;Logitech QuickCam Pro 9000(UVC);c:\windows\system32\DRIVERS\lvuvc64.sys [2011-08-19 4869024]
    R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2012-07-03 24904]
    R3 Microsoft SharePoint Workspace Audit Service;Microsoft SharePoint Workspace Audit Service;c:\program files\Microsoft Office\Office14\GROOVE.EXE [2010-01-21 51445112]
    R3 MozillaMaintenance;Mozilla Maintenance Service;c:\program files (x86)\Mozilla Maintenance Service\maintenanceservice.exe [2012-07-28 113120]
    R3 NisDrv;Microsoft Network Inspection System;c:\windows\system32\DRIVERS\NisDrvWFP.sys [2012-03-21 98688]
    R3 NisSrv;Microsoft Network Inspection;c:\program files\Microsoft Security Client\NisSrv.exe [2012-03-27 291696]
    R3 ose64;Office 64 Source Engine;c:\program files\Common Files\Microsoft Shared\Source Engine\OSE.EXE [2010-01-10 174440]
    R3 osppsvc;Office Software Protection Platform;c:\program files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2010-01-10 4925184]
    R3 pmxdrv;pmxdrv;c:\windows\system32\drivers\pmxdrv.sys [2011-08-26 31152]
    R3 Power Manager DBC Service;Power Manager DBC Service;c:\program files (x86)\ThinkPad\Utilities\PWMDBSVC.EXE [2011-03-23 79208]
    R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2010-11-21 59392]
    R3 TsUsbGD;Remote Desktop Generic USB Device;c:\windows\system32\drivers\TsUsbGD.sys [2010-11-21 31232]
    R3 USBAAPL64;Apple Mobile USB Driver;c:\windows\system32\Drivers\usbaapl64.sys [2012-02-15 52736]
    R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2011-09-03 1255736]
    R4 MBAMService;MBAMService;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2012-07-03 655944]
    R4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\Windows Live\Mesh\wlcrasvc.exe [2010-09-23 57184]
    S0 DzHDD64;DzHDD64;c:\windows\System32\DRIVERS\DzHDD64.sys [2011-03-23 31344]
    S0 nvpciflt;nvpciflt;c:\windows\system32\DRIVERS\nvpciflt.sys [2011-06-01 25960]
    S0 TPDIGIMN;TPDIGIMN;c:\windows\System32\DRIVERS\ApsHM64.sys [2010-12-15 23664]
    S1 lenovo.smi;Lenovo System Interface Driver;c:\windows\system32\DRIVERS\smiifx64.sys [2010-09-07 15472]
    S1 PHCORE;PHCORE;c:\program files\Lenovo\RapidBoot\PHCORE64.SYS [2010-12-03 31592]
    S1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\DRIVERS\vwififlt.sys [2009-07-14 59904]
    S2 AdobeARMservice;Adobe Acrobat Update Service;c:\program files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe [2012-01-03 63928]
    S2 cpuz135;cpuz135;c:\windows\system32\drivers\cpuz135_x64.sys [2010-11-09 21992]
    S2 CxAudMsg;Conexant Audio Message Service;c:\windows\system32\CxAudMsg64.exe [2010-12-16 198784]
    S2 jhi_service;Intel(R) Identity Protection Technology Host Interface Service;c:\program files (x86)\Intel\Services\IPT\jhi_service.exe [2011-02-24 212944]
    S2 LENOVO.CAMMUTE;Lenovo Camera Mute;c:\program files\Lenovo\Communications Utility\CAMMUTE.exe [2011-04-05 40808]
    S2 LENOVO.MICMUTE;Lenovo Microphone Mute;c:\program files\LENOVO\HOTKEY\MICMUTE.exe [2011-04-04 45496]
    S2 LENOVO.TPKNRSVC;Lenovo Keyboard Noise Reduction;c:\program files\Lenovo\Communications Utility\TPKNRSVC.exe [2011-04-05 59240]
    S2 Lenovo.VIRTSCRLSVC;Lenovo Auto Scroll;c:\program files\LENOVO\VIRTSCRL\lvvsst.exe [2010-04-07 93032]
    S2 nvUpdatusService;NVIDIA Update Service Daemon;c:\program files (x86)\NVIDIA Corporation\NVIDIA Updatus\daemonu.exe [2011-05-25 2009704]
    S2 risdxc;risdxc;c:\windows\system32\DRIVERS\risdxc64.sys [2011-03-23 101376]
    S2 SAService;Conexant SmartAudio service;c:\windows\system32\SAsrv.exe [x]
    S2 Skype C2C Service;Skype C2C Service;c:\programdata\Skype\Toolbars\Skype C2C Service\c2c_service.exe [2012-07-05 3048136]
    S2 smihlp;SMI Helper Driver (smihlp);c:\program files\ThinkVantage Fingerprint Software\smihlp.sys [2009-03-13 13840]
    S2 Stereo Service;NVIDIA Stereoscopic 3D Driver Service;c:\program files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe [2011-05-26 378472]
    S2 TPHKLOAD;Lenovo Hotkey Client Loader;c:\program files\LENOVO\HOTKEY\TPHKLOAD.exe [2011-04-20 144232]
    S2 TPHKSVC;On Screen Display;c:\program files\LENOVO\HOTKEY\TPHKSVC.exe [2011-03-29 64952]
    S2 UMVPFSrv;UMVPFSrv;c:\program files (x86)\Common Files\logishrd\LVMVFM\UMVPFSrv.exe [2011-08-19 450848]
    S2 UNS;Intel(R) Management and Security Application User Notification Service;c:\program files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe [2011-01-17 2656280]
    S2 VIPAppService;VIPAppService;c:\program files (x86)\Symantec\VIP Access Client\VIPAppService.exe [2011-12-05 84080]
    S3 5U877;USB Video Device;c:\windows\system32\DRIVERS\5U877.sys [2011-03-05 166016]
    S3 e1cexpress;Intel(R) PRO/1000 PCI Express Network Connection Driver C;c:\windows\system32\DRIVERS\e1c62x64.sys [2011-12-01 358576]
    S3 MEIx64;Intel(R) Management Engine Interface;c:\windows\system32\DRIVERS\HECIx64.sys [2010-10-19 56344]
    S3 NETwNs64;___ Intel(R) Wireless WiFi Link 5000 Series Adapter Driver for Windows 7 - 64 Bit;c:\windows\system32\DRIVERS\NETwNs64.sys [2010-12-21 8505856]
    S3 TVTI2C;Lenovo SM bus driver;c:\windows\system32\DRIVERS\Tvti2c.sys [2009-09-24 41536]
    .
    .
    --- Other Services/Drivers In Memory ---
    .
    *NewlyCreated* - WS2IFSL
    .
    Contents of the 'Scheduled Tasks' folder
    .
    2012-08-14 c:\windows\Tasks\FacebookUpdateTaskUserS-1-5-21-1449423412-218796794-3592351711-1001Core.job
    - c:\users\Alvin\AppData\Local\Facebook\Update\FacebookUpdate.exe [2012-07-21 16:03]
    .
    2012-08-14 c:\windows\Tasks\FacebookUpdateTaskUserS-1-5-21-1449423412-218796794-3592351711-1001UA.job
    - c:\users\Alvin\AppData\Local\Facebook\Update\FacebookUpdate.exe [2012-07-21 16:03]
    .
    2012-08-15 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
    - c:\program files (x86)\Google\Update\GoogleUpdate.exe [2011-12-19 03:03]
    .
    2012-08-15 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
    - c:\program files (x86)\Google\Update\GoogleUpdate.exe [2011-12-19 03:03]
    .
    2012-08-15 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1449423412-218796794-3592351711-1001Core.job
    - c:\users\Alvin\AppData\Local\Google\Update\GoogleUpdate.exe [2011-10-10 06:18]
    .
    2012-08-15 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1449423412-218796794-3592351711-1001UA.job
    - c:\users\Alvin\AppData\Local\Google\Update\GoogleUpdate.exe [2011-10-10 06:18]
    .
    2012-08-15 c:\windows\Tasks\MATLAB R2012a Startup Accelerator.job
    - c:\program files\MATLAB\R2012a\bin\win64\MATLABStartupAccelerator.exe [2012-07-02 07:29]
    .
    2012-08-15 c:\windows\Tasks\PCDoctorBackgroundMonitorTask.job
    - c:\program files\PC-Doctor\uaclauncher.exe [2011-03-31 15:06]
    .
    2012-08-15 c:\windows\Tasks\SystemToolsDailyTest.job
    - c:\program files\PC-Doctor\uaclauncher.exe [2011-03-31 15:06]
    .
    .
    --------- X64 Entries -----------
    .
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt1]
    @="{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}"
    [HKEY_CLASSES_ROOT\CLSID\{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}]
    2011-02-18 05:12 97792 ------w- c:\users\Alvin\AppData\Roaming\Dropbox\bin\DropboxExt64.14.dll
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt2]
    @="{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}"
    [HKEY_CLASSES_ROOT\CLSID\{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}]
    2011-02-18 05:12 97792 ------w- c:\users\Alvin\AppData\Roaming\Dropbox\bin\DropboxExt64.14.dll
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt3]
    @="{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}"
    [HKEY_CLASSES_ROOT\CLSID\{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}]
    2011-02-18 05:12 97792 ------w- c:\users\Alvin\AppData\Roaming\Dropbox\bin\DropboxExt64.14.dll
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt4]
    @="{FB314EDC-A251-47B7-93E1-CDD82E34AF8B}"
    [HKEY_CLASSES_ROOT\CLSID\{FB314EDC-A251-47B7-93E1-CDD82E34AF8B}]
    2011-02-18 05:12 97792 ------w- c:\users\Alvin\AppData\Roaming\Dropbox\bin\DropboxExt64.14.dll
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "TpShocks"="TpShocks.exe" [2010-12-09 380776]
    "ForteConfig"="c:\program files\Conexant\ForteConfig\fmapp.exe" [2010-10-26 49056]
    "SmartAudio"="c:\program files\CONEXANT\SAII\SAIICpl.exe" [2011-03-14 316032]
    "IgfxTray"="c:\windows\system32\igfxtray.exe" [2011-03-10 167960]
    "HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2011-03-10 391704]
    "Persistence"="c:\windows\system32\igfxpers.exe" [2011-03-10 418840]
    "LENOVO.TPKNRRES"="c:\program files\Lenovo\Communications Utility\TPKNRRES.exe" [2011-04-05 41320]
    "ALCKRESI.EXE"="c:\program files\Lenovo\AutoLock\ALCKRESI.EXE" [2011-02-28 281448]
    "MSC"="c:\program files\Microsoft Security Client\msseces.exe" [2012-03-27 1271168]
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
    "LoadAppInit_DLLs"=0x1
    "AppInit_DLLs"=c:\windows\System32\nvinitx.dll
    .
    ------- Supplementary Scan -------
    .
    uLocal Page = c:\windows\system32\blank.htm
    uStart Page = hxxp://lenovo.msn.com
    uDefault_Search_URL = hxxp://www.google.com/ie
    mLocal Page = c:\windows\SysWOW64\blank.htm
    uInternet Settings,ProxyOverride = *.local
    uSearchAssistant = hxxp://www.google.com/ie
    uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
    IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
    IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\Office14\EXCEL.EXE/3000
    IE: Se&nd to OneNote - c:\progra~1\MICROS~3\Office14\ONBttnIE.dll/105
    TCP: DhcpNameServer = 192.168.2.1
    FF - ProfilePath - c:\users\Alvin\AppData\Roaming\Mozilla\Firefox\Profiles\6qeebjml.default\
    FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/ig
    FF - prefs.js: network.proxy.type - 0
    .
    - - - - ORPHANS REMOVED - - - -
    .
    Toolbar-Locked - (no file)
    Wow6432Node-HKCU-Run-DW7 - c:\program files (x86)\The Weather Channel\The Weather Channel App\TWCApp.exe
    Toolbar-Locked - (no file)
    HKLM-Run-SynTPEnh - c:\program files (x86)\Synaptics\SynTP\SynTPEnh.exe
    .
    .
    .
    --------------------- LOCKED REGISTRY KEYS ---------------------
    .
    [HKEY_LOCAL_MACHINE\system\ControlSet002\Control\PCW\Security]
    @Denied: (Full) (Everyone)
    .
    ------------------------ Other Running Processes ------------------------
    .
    c:\program files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    c:\windows\SysWOW64\SAsrv.exe
    c:\program files (x86)\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
    c:\program files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
    c:\program files (x86)\Common Files\Protexis\License Service\PsiService_2.exe
    c:\program files (x86)\Lenovo\System Update\SUService.exe
    c:\program files (x86)\Common Files\Lenovo\tvt_reg_monitor_svc.exe
    c:\progra~1\LENOVO\VIRTSCRL\virtscrl.exe
    c:\progra~1\Lenovo\Zoom\TPSCREX.EXE
    c:\progra~1\Lenovo\HOTKEY\TPONSCR.EXE
    c:\program files (x86)\LENOVO\Message Center Plus\MCPLaunch.exe
    .
    **************************************************************************
    .
    Completion time: 2012-08-15 09:03:18 - machine was rebooted
    ComboFix-quarantined-files.txt 2012-08-15 16:03
    .
    Pre-Run: 94,226,837,504 bytes free
    Post-Run: 98,094,395,392 bytes free
    .
    - - End Of File - - 2922DB9E58B266C0B41AD0513F4704EB
     
  11. Alvin

    Alvin TS Rookie Topic Starter

    No problems encountered yet...I'll keep you posted. Thanks!
     
     
  12. Jay Pfoutz

    Jay Pfoutz Malware Helper Posts: 4,286   +49

    Scan for malware

    [​IMG] Please download Malwarebytes Anti-Malware from HERE.


    Double Click mbam-setup.exe to install the application.
    • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes Anti-Malware, then click Finish.
    • If an update is found, it will download and install the latest version.
    • Once the program has loaded, select "Perform Quick Scan", then click Scan.
    • The scan may take some time to finish,so please be patient.
    • When the scan is complete, click OK, then Show Results to view the results.
    • Make sure that everything is checked, and click Remove Selected.
    • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. If you are prompted to restart, please allow it to restart your computer. Failure to do this, will cause the infection to still be active on the computer.
    • Please save the log to a location you will remember.
    • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
    • The log can also be found at C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt
    • Copy and paste the entire report in your next reply.
     
  13. Alvin

    Alvin TS Rookie Topic Starter

    Malwarebytes Anti-Malware 1.62.0.1300
    www.malwarebytes.org

    Database version: v2012.08.17.06

    Windows 7 Service Pack 1 x64 NTFS
    Internet Explorer 9.0.8112.16421
    Alvin :: ALVIN-THINK [administrator]

    8/17/2012 8:48:44 AM
    mbam-log-2012-08-17 (08-48-44).txt

    Scan type: Quick scan
    Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
    Scan options disabled: P2P
    Objects scanned: 237958
    Time elapsed: 2 minute(s), 24 second(s)

    Memory Processes Detected: 0
    (No malicious items detected)

    Memory Modules Detected: 0
    (No malicious items detected)

    Registry Keys Detected: 0
    (No malicious items detected)

    Registry Values Detected: 0
    (No malicious items detected)

    Registry Data Items Detected: 0
    (No malicious items detected)

    Folders Detected: 0
    (No malicious items detected)

    Files Detected: 0
    (No malicious items detected)

    (end)
     
  14. Jay Pfoutz

    Jay Pfoutz Malware Helper Posts: 4,286   +49

    ESET Online Scan

    Please run a free online scan with the ESET Online Scanner
    • Tick the box next to YES, I accept the Terms of Use
    • Click Start
    • When asked, allow the ActiveX control to install
    • Click Start
    • Make sure that the options Remove found threats and the option Scan unwanted applications is checked
    • Click Scan (This scan can take several hours, so please be patient)
    • Once the scan is completed, you may close the window
    • Use Notepad to open the logfile located at C:\Program Files\EsetOnlineScanner\log.txt
    • Copy and paste that log as a reply to this topic
     
  15. Alvin

    Alvin TS Rookie Topic Starter

    ESETSmartInstaller@High as downloader log:
    all ok
    # version=7
    # OnlineScannerApp.exe=1.0.0.1
    # OnlineScanner.ocx=1.0.0.6583
    # api_version=3.0.2
    # EOSSerial=86972b7149f06846aa7c470e4b11b136
    # end=finished
    # remove_checked=true
    # archives_checked=false
    # unwanted_checked=true
    # unsafe_checked=false
    # antistealth_checked=true
    # utc_time=2012-08-18 03:43:16
    # local_time=2012-08-17 08:43:16 (-0800, Pacific Daylight Time)
    # country="United States"
    # lang=1033
    # osver=6.1.7601 NT Service Pack 1
    # compatibility_mode=5893 16776574 100 94 54014182 96798843 0 0
    # compatibility_mode=8192 67108863 100 0 0 0 0 0
    # scanned=414463
    # found=0
    # cleaned=0
    # scan_time=6003
     
  16. Jay Pfoutz

    Jay Pfoutz Malware Helper Posts: 4,286   +49

    Any more issues?

    We need to know any other issues that are plaguing your computer. Kindly give a summary so we know how to continue from here.

    Many of the things to note for us would be:

    • Slow computer
    • Error messages
    • Fake antivirus alerts or the icon in the system tray
    • svchost.exe running at 100%
    • System crashes or blue screen of death
     
  17. Alvin

    Alvin TS Rookie Topic Starter

    My computer was doing well until a few hours ago when I got a Blue Screen. When I rebooted, here were the problem details:
    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 1000009f
    BCP1: 0000000000000004
    BCP2: 0000000000000258
    BCP3: FFFFFA8006CCD040
    BCP4: FFFFF8000497B3D0
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 768_1

    Files that help describe the problem:
    C:\Windows\Minidump\081912-20030-01.dmp
    C:\Users\Alvin\AppData\Local\Temp\WER-8452040-0.sysdata.xml
     
  18. Jay Pfoutz

    Jay Pfoutz Malware Helper Posts: 4,286   +49

    Thanks for the info. I would like the minidump files to analyze,

    Upload Dump Files:
    Please go to C:\Windows\Minidump and zip up the contents of the folder. Then upload/attach the .zip file with your next post.
    Left click on the first minidump file.
    Hold down the "Shift" key and left click on the last minidump file.
    Right click on the blue highlighted area and select "Send to"
    Select "Compressed (zipped) folder" and note where the folder is saved.
    Upload that .zip file with your next post.

    If you have issues with "Access Denied" errors, try copying the files to your desktop and zipping them up from there. If it still won't let you zip them up, post back for further advice.

    If you don't have anything in that folder, please check in C:\Windows for a file named MEMORY.DMP. If you find it, zip it up and upload it to a free file hosting service . I recommend Windows Live SkyDrive - http://skydrive.live.com or another free, file-hosting service. Then post the link to it in your topic so that we can download it.

    Then, follow the directions here to set your system for Minidumps (much smaller than the MEMORY.DMP file): http://www.carrona.org/setmini.html
     
  19. Jay Pfoutz

    Jay Pfoutz Malware Helper Posts: 4,286   +49

    Hello. Are you still with us?

    Your thread has been marked as "Inactive" because of your lack of reply. Please let us know how your computer is running, or if you want to continue in this topic.

    Thanks.
     
  20. Alvin

    Alvin TS Rookie Topic Starter

    Hi DragonMasterJay,

    Sorry for the delayed response. Things got unexpectedly hectic in the last month. My computer has blue screened a few more times in the last month, but it seems always recover well after a reboot. I've attached the files you requested.

    Thanks for your help,
    Alvin
     

    Attached Files:

  21. Jay Pfoutz

    Jay Pfoutz Malware Helper Posts: 4,286   +49

    Hi there. Unfortunately, I have faced unforeseen issues with my hard drive (which means it died), and my new hard drive is going to take quite a few days potentially to get to my location. Right now, I'm working via Linux LiveCD to help all of my clients here. So, my BSOD analysis abilities only work on Windows...

    However, I'd like to point you over to the BSOD/Freezing/Restarting Help forum for more on this matter.

    http://www.techspot.com/community/forums/windows-bsod-freezing-restarting-help.46/

    As for this topic, it is now closed. Any questions, please start a new conversation with me. (PM)

    Thanks for understanding. :)
     
Topic Status:
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