TechSpot

Communication Error DVD Writer Nero

By mturbo23
Aug 28, 2008
  1. I have recently been having problem burning DVDs and keep getting communication error messages from Nero. I have changed the DVD drive and tried different media but still I get the problems. Also tried Nero 6,7 and 8, all fail.
    Any ideas of what could be causing this? Thanks...

    PC Spec:
    • AMD 64 4200
    • 3GB RAM
    • Liteon DVD-RW 20x
    • Asus Motherboard
    • Radeon 9800 Pro Grpahics
    • Maxtor 250GB HDD
    • XP Pro

    The log from Nero is:

    Windows XP 5.1
    IA32
    WinAspi: -
    ahead WinASPI: File 'C:\Program Files\Ahead\nero\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 26/10/2004 17:35:32
    Nero Version: 6.6.0.12
    Internal Version: 6, 6, 0, 12d
    (Nero Express)
    Recorder: <ATAPI DVD A DH20A1L> Version: WX11 - HA 1 TA 0 - 6.6.0.12
    Adapter driver: <nvata> HA 1
    Drive buffer : 2048kB
    Bus Type : via Inquiry data (1) -> ATAPI, detected: ?
    Connected to MMC as unknown drive with class-nr : 1
    Drive is autodetected - recorder class: Std. MMC recorder
    CD-ROM: <ATAPI DVD A DH20A1L >Version: WX11 - HA 1 TA 0 - 6.6.0.12
    Adapter driver: <nvata> HA 1

    === Scsi-Device-Map ===
    CdRomPeripheral : ATAPI DVD A DH20A1L nvata Port 1 ID 0 DMA: Off
    DiskPeripheral : Maxtor 6V250F0 nvata Port 2 ID 0 DMA: Off

    === CDRom-Device-Map ===
    ATAPI DVD A DH20A1L E: CDRom0
    =======================

    AutoRun : 1
    Excluded drive IDs:
    WriteBufferSize: 83886080 (0) Byte
    ShowDrvBufStat : 0
    BUFE : 0
    Physical memory : 2047MB (2097151kB)
    Free physical memory: 2047MB (2097151kB)
    Memory in use : 15 %
    Uncached PFiles: 0x0
    Use Inquiry : 1
    Global Bus Type: default (0)
    Check supported media : Disabled (0)

    28.8.2008
    ISO compilation
    23:35:43 #1 Text 0 File Isodoc.cpp, Line 6194
    Iso document burn settings
    ------------------------------------------
    Determine maximum speed : FALSE
    Simulate : TRUE
    Write : FALSE
    Finalize CD : FALSE
    Multisession : TRUE
    Multisession type: : Start multisession
    Burning mode : DAO
    Mode : 1
    ISO Level : 1 (Max. of 11 = 8 + 3 char)
    Character set : ISO 9660
    Joliet : TRUE
    Allow pathdepth more than 8 directories : TRUE
    Allow more than 255 characters in path : TRUE
    Write ISO9660 ;1 file extensions : TRUE

    23:35:43 #2 Text 0 File Reader.cpp, Line 127
    Reader running

    23:35:43 #3 Text 0 File Writer.cpp, Line 122
    Writer ATAPI DVD A DH20A1L running

    23:35:43 #4 ISO9660GEN -11 File geniso.cpp, Line 3293
    First writeable address = 0 (0x00000000)

    23:35:43 #5 Text 0 File Burncd.cpp, Line 3153
    Turn on Disc-At-Once, using DVD media

    23:35:43 #6 Text 0 File DlgWaitCD.cpp, Line 260
    Last possible write address on media: 2298495 (510:46.45, 4489MB)
    Last address to be written: 2217759 (492:50.09, 4331MB)

    23:35:43 #7 Text 0 File DlgWaitCD.cpp, Line 272
    Write in overburning mode: NO (enabled: CD)

    23:35:43 #8 Text 0 File DlgWaitCD.cpp, Line 2339
    Recorder: ATAPI DVD A DH20A1L, Media type: DVD-R
    Disc Manufacturer: MBI 01 - RG40
    Disc Application Code: 64, Disc Physical Code: 193

    23:35:43 #9 Text 0 File DlgWaitCD.cpp, Line 438
    >>> Protocol of DlgWaitCD activities: <<<
    =========================================

    23:35:43 #10 Text 0 File ThreadedTransferInterface.cpp, Line 830
    Setup items (after recorder preparation)
    0: TRM_DATA_MODE1 ()
    2 indices, index0 (150) not provided
    original disc pos #0 + 2217760 (2217760) = #2217760/492:50.10
    relocatable, disc pos for caching/writing not required/ required, no patch infos
    -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2217760 blocks [ATAPI DVD A DH20A1L]
    --------------------------------------------------------------

    23:36:05 #11 Text 0 File ThreadedTransferInterface.cpp, Line 1043
    Prepare recorder [ATAPI DVD A DH20A1L] for write in CUE-sheet-DAO
    DAO infos:
    ==========
    MCN: ""
    TOCType: 0x00; Session Closed, disc fixated
    Tracks 1 to 1:
    1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4541972480, ISRC ""
    DAO layout:
    ===========
    __Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep__________
    0 | lead-in | 0 | 0x41 | 0x00
    0 | 1 | 0 | 0x41 | 0x00
    0 | 1 | 1 | 0x41 | 0x00
    2217760 | lead-out | 1 | 0x41 | 0x00

    23:36:05 #12 Phase 24 File dlgbrnst.cpp, Line 1832
    Caching of files started

    23:36:06 #13 Text 0 File Burncd.cpp, Line 4037
    Cache writing successful.

    23:36:06 #14 Phase 25 File dlgbrnst.cpp, Line 1832
    Caching of files completed

    23:36:06 #15 Phase 32 File dlgbrnst.cpp, Line 1832
    Simulation started at 16x (22,160 KB/s)

    23:36:06 #16 Text 0 File ThreadedTransferInterface.cpp, Line 2609
    Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

    23:36:06 #17 Text 0 File DVDR.cpp, Line 2264
    Recording mode: Sequential Recording Mode

    23:36:06 #18 Text 0 File Mmc.cpp, Line 21359
    Set BUFE: Seamless Link -> ON , Adapt writespeed to disc : ON

    23:36:06 #19 Text 0 File DVDR.cpp, Line 2418
    Start write address at LBA 0
    DVD high compatibility mode: Yes

    23:36:06 #20 Text 0 File Cdrdrv.cpp, Line 8438
    ---- DVD Structure: Physical Format Information (00h) ----
    Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
    Book Type: DVD-R (2), Part Version: 5
    Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
    Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
    Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
    Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
    End Physical Sector Number of Data Area: 26127F h
    End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB)
    Data in Burst Cutting Area (BCA) does not exist
    Start sector number of the current Border-Out: 0 h
    Start sector number of the next Border-In: 0 h
    Media Specific [16..63]:
    00 60 00 10 20 30 40 50 - 00 00 00 21 00 00 00 00 .`...0@P...!....
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................

    23:36:09 #21 Text 0 File Cdrdrv.cpp, Line 1288
    23:36:09.203 - ATAPI DVD A DH20A1L\H1 T0 : Queue again later

    23:36:44 #22 SCSI -1024 File Cdrdrv.cpp, Line 1436
    SCSI Exec, HA 1, TA 0, LUN 0, buffer 0x035C0000
    Status: 0x04 (0x01, SCSI_ERR)
    HA-Status 0x00 (0x00, OK)
    TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
    Sense Key: 0x04 (KEY_HARDWARE_ERROR)
    Sense Code: 0x08
    Sense Qual: 0x03
    CDB Data: 0x2A 0x00 0x00 0x01 0x32 0x40 0x00 0x00 0x20 0x00 0x00 0x00
    Sense Data: 0x70 0x00 0x04 0x00 0x00 0x00 0x00 0x0A
    0x00 0x00 0x00 0x00 0x08 0x03

    23:36:44 #23 CDR -1024 File Writer.cpp, Line 311
    Communication failure

    23:36:44 #24 Text 0 File ThreadedTransfer.cpp, Line 228
    all writers idle, stopping conversion

    23:36:44 #25 Text 0 File ThreadedTransfer.cpp, Line 222
    conversion idle, stopping reader

    23:36:44 #26 Text 0 File DVDR.cpp, Line 2655
    EndDAO: Last written address was 78399

    23:38:16 #27 Phase 34 File dlgbrnst.cpp, Line 1832
    Simulation failed at 16x (22,160 KB/s)


    Existing drivers:
    File 'Drivers\nvata.sys': Ver=5.10.2600.0534 built by: WinDDK, size=92800 bytes, created 17/05/2005 17:45:08 (Adapter driver for rec)

    Registry Keys:
    HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)
     
  2. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Can be a faulty DVD Drive data cable
    Or the DVD Drive is not jumpered for Master (little jumper at the end of the DVD Drive)
    Or the DVD drive requires a firmware update (but using the older version of Nero, I suspect not this)

    Not sure why your nVidia video driver nvata.sys was mentioned
     
  3. mturbo23

    mturbo23 TS Rookie Topic Starter Posts: 30

    I forgot to say that the current drive is a SATA drive and the old unit was a IDE. Both appear to have the same problem. The drive is brand new, as I thought this was the problem.

    Will try another cable and put my old drive in to see what appears in the error log. The only other thing I can think that has changed is that I upgraded the RAM from 1GB to 3GB and have installed Sony Vegas movie studio and DVD Architect.

    Dont know what nvata.sys is, as I have an ATI Radeon AGP graphics card but the motherboard is an Nvidia SLI with 2 PCI Express slots.

    Thanks for the help
     
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