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Computer infected with a virus

Discussion in 'Virus and Malware Removal' started by lroman3, Nov 15, 2012.

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  1. Broni Malware Annihilator Posts: 39,324   +175

    I still need Security Check log.
    Broni, Nov 19, 2012
    #21

  2. lroman3 Newcomer, in training Posts: 79

    My apologies - I apparently missed that step.

    Results of screen317's Security Check version 0.99.54
    Windows 7 Service Pack 1 x64 (UAC is enabled)
    Internet Explorer 9
    ``````````````Antivirus/Firewall Check:``````````````
    Windows Firewall Enabled!
    Microsoft Security Essentials
    Antivirus up to date!
    `````````Anti-malware/Other Utilities Check:`````````
    Secunia PSI (3.0.0.3001)
    Malwarebytes Anti-Malware version 1.65.1.1000
    JavaFX 2.1.1
    Java(TM) 6 Update 31
    Java 7 Update 7
    Java version out of Date!
    Adobe Reader X (10.1.4)
    Google Chrome 21.0.1180.83
    Google Chrome 21.0.1180.89
    Google Chrome 22.0.1229.79
    Google Chrome 22.0.1229.92
    Google Chrome 22.0.1229.94
    Google Chrome 23.0.1271.64
    ````````Process Check: objlist.exe by Laurent````````
    Microsoft Security Essentials MSMpEng.exe
    Malwarebytes Anti-Malware mbamservice.exe
    Malwarebytes Anti-Malware mbamgui.exe
    Malwarebytes' Anti-Malware mbamscheduler.exe
    `````````````````System Health check`````````````````
    Total Fragmentation on Drive C: 0%
    ````````````````````End of Log``````````````````````
    lroman3, Nov 20, 2012
    #22

  3. Broni Malware Annihilator Posts: 39,324   +175

    1. Update your Java version here: http://www.java.com/en/download/installed.jsp

    Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

    Note 2: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. If you don't want to run another extra service, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and restart your computer.

    2. Now, we need to remove old Java version and its remnants...

    Download JavaRa to your desktop and unzip it.
    • Run JavaRa.exe (Vista users! Right click on JavaRa.exe, click Run As Administrator), pick the language of your choice and click Select. Then click Remove Older Versions.
    • Accept any prompts.
    • Do NOT post JavaRa log.

    ==================================

    Your computer is clean [IMG]

    1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

    Run OTL

    • Under the Custom Scans/Fixes box at the bottom, paste in the following:

    Code:
    :OTL
:Commands
[purity]
[emptytemp]
[EMPTYFLASH]
[emptyjava]
[CLEARALLRESTOREPOINTS]
[Reboot]
    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • Post resulting log.

    2. Now, we'll remove all tools, we used during our cleaning process

    Clean up with OTL:

    • Double-click OTL.exe to start the program.
    • Close all other programs apart from OTL as this step will require a reboot
    • On the OTL main screen, press the CLEANUP button
    • Say Yes to the prompt and then allow the program to reboot your computer.

    If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

    3. Make sure, Windows Updates are current.

    4. If any trojans, rootkits or bootkits were listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

    5. Check if your browser plugins are up to date.
    Firefox - https://www.mozilla.org/en-US/plugincheck/
    other browsers: https://browsercheck.qualys.com/ (click on "Launch a quick scan now" link)

    6. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

    7. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

    8. Run Temporary File Cleaner (TFC) weekly.

    9. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

    10. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
    The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

    11. (Windows XP only) Run defrag at your convenience.

    12. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

    13. Read:
    How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
    Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/

    14. Please, let me know, how your computer is doing.
    Broni, Nov 20, 2012
    #23

  4. lroman3 Newcomer, in training Posts: 79

    All processes killed
    ========== OTL ==========
    ========== COMMANDS ==========

    [EMPTYTEMP]

    User: Administrator
    ->Temp folder emptied: 0 bytes

    User: All Users

    User: Default
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: Default User
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: Larry Roman
    ->Temp folder emptied: 191136 bytes
    ->Temporary Internet Files folder emptied: 362757733 bytes
    ->Java cache emptied: 1880 bytes
    ->Google Chrome cache emptied: 0 bytes
    ->Flash cache emptied: 602 bytes

    User: Public
    ->Temp folder emptied: 0 bytes

    User: UpdatusUser
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 0 bytes
    %systemroot%\System32 (64bit) .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 30725 bytes
    %systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 33170 bytes
    RecycleBin emptied: 0 bytes

    Total Files Cleaned = 346.00 mb


    [EMPTYFLASH]

    User: Administrator

    User: All Users

    User: Default
    ->Flash cache emptied: 0 bytes

    User: Default User
    ->Flash cache emptied: 0 bytes

    User: Larry Roman
    ->Flash cache emptied: 0 bytes

    User: Public

    User: UpdatusUser
    ->Flash cache emptied: 0 bytes

    Total Flash Files Cleaned = 0.00 mb


    [EMPTYJAVA]

    User: Administrator

    User: All Users

    User: Default

    User: Default User

    User: Larry Roman
    ->Java cache emptied: 0 bytes

    User: Public

    User: UpdatusUser

    Total Java Files Cleaned = 0.00 mb

    Restore point Set: OTL Restore Point

    OTL by OldTimer - Version 3.2.69.0 log created on 11202012_122433
    Files\Folders moved on Reboot...
    C:\Users\Larry Roman\AppData\Local\Temp\FXSAPIDebugLogFile.txt moved successfully.
    File\Folder C:\Users\Larry Roman\AppData\Local\Temp\~DF4F2D970BAB7A2C19.TMP not found!
    File\Folder C:\Users\Larry Roman\AppData\Local\Temp\~DF7D3F84BE966D244B.TMP not found!
    File\Folder C:\Users\Larry Roman\AppData\Local\Temp\~DF8D3532A8502F96A2.TMP not found!
    File\Folder C:\Users\Larry Roman\AppData\Local\Temp\~DFA0E1C085575BC36C.TMP not found!
    File\Folder C:\Users\Larry Roman\AppData\Local\Temp\~DFAE5A506EF4F8A673.TMP not found!
    File\Folder C:\Users\Larry Roman\AppData\Local\Temp\~DFFD0F55E450A476FC.TMP not found!
    C:\Users\Larry Roman\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\AntiPhishing\ED8654D5-B9F0-4DD9-B3E8-F8F560086FDF.dat moved successfully.
    C:\Users\Larry Roman\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\SuggestedSites.dat moved successfully.
    C:\Users\Larry Roman\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\Y9MDMF9C\ads[10].htm moved successfully.
    C:\Users\Larry Roman\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\IV4VHX49\page-2[1].htm moved successfully.
    C:\Users\Larry Roman\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\IV4VHX49\yahoo_com[1].htm moved successfully.
    PendingFileRenameOperations files...
    Registry entries deleted on Reboot...
    lroman3, Nov 20, 2012
    #24

  5. lroman3 Newcomer, in training Posts: 79

    Performed the clean up steps and windows update. Computer is running without issue.
    lroman3, Nov 20, 2012
    #25

  6. Broni Malware Annihilator Posts: 39,324   +175

    Way to go!! [IMG]
    Good luck and stay safe :)
    Broni, Nov 20, 2012
    #26
     
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