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Computer keep going BSOD

By icezy
Apr 16, 2016
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  1. Hi all

    MY com is HP Envy 15 notebook
    Intel R Core(TM i7) 2670QM CPU @2.2Ghz
    8 Gb ram
    64 bit OS
    Power supply is 120W
    Radeon (TM) HD7690M

    Recently my lappy keep going BOSD and show Kernal Data error and some error with alot number.
    My C drive did not have any file on Dumps

    Any1 can assist???
     
  2. Cycloid Torus

    Cycloid Torus TS Evangelist Posts: 1,657   +309

  3. icezy

    icezy TS Member Topic Starter Posts: 54

    I had one of the SS how do I upload here????
     
  4. Leeky

    Leeky TS Evangelist Posts: 3,797   +116

    Click the upload a File button in the bottom right corner of the window you type your reply in. It's next to the Post Reply button.
     
  5. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    You can post the minidump produced by the BSOD here by going to:
    C:\windows\minidump and select all the .dmp files. Right-click sending these files to a compressed(zipped)folder. Upload this folder as a file to your post
     
  6. icezy

    icezy TS Member Topic Starter Posts: 54

    The Error Message is Stop: 0x000000F4 (0x00000000000000003, 0xFFFFFA800E630CB10, 0xFFFFFA800E63CF0,0xFFFFF80003390780)

    I try to upload but it give me a error in uploading files so I type it out
    I went to the folder it all empty
     
  7. Cycloid Torus

    Cycloid Torus TS Evangelist Posts: 1,657   +309

  8. icezy

    icezy TS Member Topic Starter Posts: 54

    I had turn off the automatic restart long time ago, it doest work
    And yea I just turn on minidump
     
  9. icezy

    icezy TS Member Topic Starter Posts: 54

    It BOSD various time today but still didnt show any minidump in my folder
    I had alr check and change the option as instructed above
     
  10. Cycloid Torus

    Cycloid Torus TS Evangelist Posts: 1,657   +309

    What was STOP code? What was module? Etc?
     
  11. icezy

    icezy TS Member Topic Starter Posts: 54

  12. Cycloid Torus

    Cycloid Torus TS Evangelist Posts: 1,657   +309

    OK, so checking around came up with "memory dump failed with error code 0XC0000010 means (STATUS_INVALID_DEVICE_REQUEST)" . In effect your HDD is so messed up that it cannot receive a mini-dump. I would strongly recommend that you back up anything you care about. I would check to see if you have any warranty which might cover a failing HDD or (less likely) memory. If so, pursue that directly.

    If not (and ONLY not as it may cancel any HP warranty), next step would be to be sure the dust is cleared out of the machine.


    Then it would be to download and run HDD manufacturer's utility for the HDD.
     
  13. icezy

    icezy TS Member Topic Starter Posts: 54

    Hmm, I had went to a repair shop and change the HDD
    Thanks for the assistance anyway
     

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