Computer restarts out of the blue

By jckinnick
Aug 13, 2010
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  1. jckinnick

    jckinnick Newcomer, in training Topic Starter Posts: 155

    It shut down out of the blue again for the first time in a month i wasn't using the limited account. I clicked on the log and the help link said.



    What is SCM?

    How do i check if my systems are in a healthy state?


    I don't know if i mentioned it before but i AM running a lot of programs when these things happen i had 3 browsers open with at least 10 tabs open in each one and itunes open. I have added memory to my computer and have it maxed, also i keep it defragged and clean of junk files all the time. When ever i defrag it usually says i have 75% or more of free space.
  2. techsuitor

    techsuitor Newcomer, in training Posts: 145

    hmm... Please do what Archean said . :)
  3. jckinnick

    jckinnick Newcomer, in training Topic Starter Posts: 155



    Which one.
  4. jckinnick

    jckinnick Newcomer, in training Topic Starter Posts: 155

    Are you talking about "needing to use the limited account" and see if it still does it?
  5. Archean

    Archean TechSpot Paladin Posts: 5,989   +66

    SCM = Service Control Manager

    I am unsure due to insufficient information that what may have caused this. Can you please tell me what you were doing when this happened ..... what applications were opened/being used etc.
  6. jckinnick

    jckinnick Newcomer, in training Topic Starter Posts: 155

    If i can remember correctly i had 2 browsers open with about 6 tabs each open and another browser had about 15. I also had itunes open but it wasn't being used. I think i clicked the "open all" 15 bookmarks and they were loading and that's when it shut down.
  7. jckinnick

    jckinnick Newcomer, in training Topic Starter Posts: 155

    Tonight it did something a little different i had about the same programs opened as what was mentioned above but itunes was playing this time.

    I was typing and all of the sudden it went to the log in screen all the while itunes is still playing i had to log back in but it that was about it everything was the same when i logged back in. No errors were in the system log this time.
  8. Archean

    Archean TechSpot Paladin Posts: 5,989   +66

    Just to make sure that your system is clean follow these 8-steps and post your logs on Virus and Malware Removal Forum. A system should not log off automatically while being in use (it is perfectly alright if it does so while idling/in power saving mode etc).
  9. jckinnick

    jckinnick Newcomer, in training Topic Starter Posts: 155

    I keep getting an error when i try to update Malwarebytes Anti-Malware.
  10. jckinnick

    jckinnick Newcomer, in training Topic Starter Posts: 155

    Its scanning right now(without update) and it says i have 6 infected so far. Does this program remove them as well?
  11. jckinnick

    jckinnick Newcomer, in training Topic Starter Posts: 155

    Here is the file.

    Attached Files:

  12. jckinnick

    jckinnick Newcomer, in training Topic Starter Posts: 155

    Here is the Gmer file.

    Attached Files:

    • Log.log
      File size:
      2.1 KB
      Views:
      1
  13. jckinnick

    jckinnick Newcomer, in training Topic Starter Posts: 155

    Here are the other two DDS files.

    Attached Files:

     
  14. Archean

    Archean TechSpot Paladin Posts: 5,989   +66

    jc
    Kindly post these logs in Virus and Malware Removal forum, guys over there are much better in this area than me, so you will be getting more quality help in this regard.


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