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Computer Running Extremely Slow

By jmolina
Nov 11, 2008
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  1. I have a Laptop DELL D 410 which had the Avtirus 2009 trojan I ran the following programs CC cleaner MAlware Bytes; SPYBOT Spware, Mcafee Vius and Spyware 8.5 Scan and it removed a couple trojans. but it still runs quite slow. I have a attached my High Jack Log. ANy help would be greatly aprreciated.



    i
  2. nobardin

    nobardin TS Rookie Posts: 260

  3. mflynn

    mflynn TS Rookie Posts: 2,793

    Hi jmolina

    Welcome aboard!

    Run HJT Scan only Select and remove the below!

    O9 - Extra button: Attach Web page to ACT! contact - {6F431AC3-364A-478b-BBDB-89C7CE1B18F6} - mscoree.dll (file missing)
    O9 - Extra 'Tools' menuitem: Attach Web page to ACT! contact... - {6F431AC3-364A-478b-BBDB-89C7CE1B18F6} - mscoree.dll (file missing)

    Then as you do as nobardin advised I will add.

    Before you scan with SuperAntiSpyWare do the below:

    SuperAntispyware config

    After installed double-click the icon on your desktop to run it.

    It asks to update the program definitions, click Yes.

    Click the Preferences button.

    Then Scanning Control.

    In Scanner Options make sure the following are checked:
    1. Close browsers before scanning
    2. Scan for tracking cookies
    3. Terminate memory threats before quarantining.
    4. Leave the others as they are.


    MalwareBytes config

    In MalwareBytes after update but before running
    Click settings and confirm all are Checked.

    I repeat Update these 2 programs.

    Run each program and paste the logs, run both again until they come up clean or with something they can not clean. Post logs each time.

    Run them and post their logs then a new HJT log last after above..

    Do this correctly and we will make a short job of this!

    Mike
  4. jmolina

    jmolina TS Rookie Topic Starter Posts: 21

    My logs

    I did the 8step removal process and here are my logs.

    Thank You in advance

    Attached Files:

  5. mflynn

    mflynn TS Rookie Posts: 2,793

    Great job!

    Since they both found issues run them again until they come up clean posting logs each step.

    But make these config changes to both before scanning

    SuperAntispyware config

    Click the Preferences button.

    Then Scanning Control.

    In Scanner Options make sure the following are checked:
    1. Close browsers before scanning
    2. Scan for tracking cookies
    3. Terminate memory threats before quarantining.
    4. Leave the others as they are.

    In MalwareBytes after update but before running
    Click settings and confirm all are Checked.

    I repeat Update these 2 programs.

    Run them and post their logs then a new HJT log last.

    Mike
  6. Bobbye

    Bobbye Helper on the Fringe Posts: 16,392   +36

    I checked all three logs and have these suggestions: The first and most important: I do not see any antivirus program running. You need to put AV on the system ASAP: You mention running a McAfee virus scan but you do not have the program running:

    Recommended Free Anti Virus:
    Recommended Free Firewall:
    Have SAS remove the Tracking Cookies. See the images here to help with that. CLicking on image will enlarge it:
    http://superantispyware.en.softonic.com/images

    Reset Cookies:
    Update Java:
    Please re-open HiJackThis and scan.*Check* the boxes next to all the entries listed below.
    I cannot identify this Domain:
    If this is not your company or your ISP, remove it.

    Regarding ACT: If you are not actively using this program, remove the entries:
    Now close all windows other than HiJackThis, then click Fix Checked. Close HiJackThis and reboot into Safe Mode:.

    Start> Run> type in 'msconfig' without quotes> enter> selective Startup> startup tab> UNCHECK everything EXCEPT Appoint and your AV program> Apply> OK>

    Start> Run> services.msc. right click> Properties> Disable on the following:
    Reboot into Normal Mode. Close the nag message that comes p after checking 'don't show this message again.' Stay in Selective Startup.

    Run HijackThis and post a new log.
  7. mflynn

    mflynn TS Rookie Posts: 2,793

    Then what is ....
    C:\Program Files\McAfee\VirusScan Enterprise\Mcshield.exe
    C:\Program Files\McAfee\VirusScan Enterprise\VsTskMgr.exe

    Who don't read logs?

    Mike
  8. Bobbye

    Bobbye Helper on the Fringe Posts: 16,392   +36

    McAfee show in the log in Post #1.

    McAfee does NOT show in the second log in Post #4.

    We must deal with the most current log.
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