TechSpot

Computer Shuts Down during Virus-scan

By Jon72Jakub
Apr 16, 2009
  1. How's it goin,
    Ok, I've spent the last couple of weeks (mostly weekends) trying to fix a friend of mine's computer. The computer run's fine, but it's infected with tons of virus, spyware, adware, the works. I try to run Mcafee virus-scan but the computer shuts down every time. I've tried running various Malware detection/removal programs, but they all end in the same frustrating, disappointing way...either freezing or completely shutting down the computer.

    If anyone can provide any type of insight as to why this is happening and/or how to fix it...I'd be very grateful.
     
  2. B00kWyrm

    B00kWyrm TechSpot Paladin Posts: 1,556   +18

    You _will_ find the help you need here...

    First, if you have not already done so...

    You need to read, understand, and strictly follow the directions
    which you find at the top of this board.

    Start with... http://www.techspot.com/vb/topic120350.html
    Then ... http://www.techspot.com/vb/topic58138.html
    Followed by ... http://www.techspot.com/vb/topic65943.html

    Once you have posted the three (3) logs mentioned in the 8 steps,
    one of the experienced helpers will be more able to assist you.

    How to post your Hijackthis log-file as an ATTACHMENT:
    http://www.techspot.com/vb/topic19133.html

    Good Luck. Repost if you have difficulties along the way.
     
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