Computer Will Not Boot Up. Boot Failure:System Halted (Solution Here Did Not Work)

By ccualumni
Jan 29, 2006
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  1. I am having trouble getting a computer to boot. The computer I am having trouble with (it is my father in law's in TN, and I am in GA), is a Gateway. I found some information on fixing the problem on a Dell (I assume the bios is the same for both brands as it seems to be), but I cannot figure out how to get it to work.

    The directions:

    The problem is this step:
    [bold]Select Drives:
    Make sure your Diskette Drive (3.5 floppy) is set properly (Usually set to Internal)
    Make sure that "Drive 0: SATA-0" drive is set to "ON"[/bold]
    I can find the Diskette drive in the bios and it does not give me any option other than turning it on or off. I cannot even find anything that says "Drive 0, SATS-0".
    I figured out that I have an IDE and not a SATA hard drive. I am still a bit confused with the rest though.

    So I cannot get past one of the first steps.

    I went into the bios on my Dell, and have my FIL in his bios on the Gateway (I am not there so I cannot see what he is doing).

    The computer is a Gateway with Windows XP, MOdel 700X. The hard drive is IDE and not SATA (at least as far as we can tell.

    I also tried to do it on my Dell at my house (The Gateway is at my in-law's house), so I wanted a reference point as I worked with him.

    He has had this computer for about 3 years, and it had a similar problem about a year ago. He turned the computer off and back on and the problem went away then.

    The problem originated when he tried to boot his computer up today, and he was given the message:
    "INtel Boot agent version.....
    Exiting Boot Agent
    Boot Failure: SYstem Halted"

    I had my FIL check all of the cables and connectors, ran an XP repair CD (did not try to reinstall it yet), and has turnbed it off and on a few times.
    When he ran the boot CD, it said that the hard drive could not be found.

    Can anyone shed some light on this for me?

    Thanks
  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,459   +135

    Try clearing the Bios (CMOS) and see if the hard drive is detected in the bios. If it is, and you still get this boot failure. Your hard drive is probably bad
  3. Betageek48

    Betageek48 Newcomer, in training Posts: 26

    The first problem is that you are comparing apples to oranges(i.e, using Dell stuff to fix a Gateway). I would have recommended going into the BIOS, having it load the Default settings. Then, go to the boot order and make sure that your CD/DVD is set before the Hard Disk. Also, try it as if it were IDE then SATA. Once it is set that way, insert the CD in the drive and reboot.
    Using the Default settings allows you to change on thing at a time. Boot order, Drive type, Drive controller, etc., al of these must be right before it will behave in the manner you need to reload/repair the system.
  4. Betageek48

    Betageek48 Newcomer, in training Posts: 26

    You can always use Dad's system model number to access his computer info on the Gateway site to help you help him with this problem. Sinc e we have no such info from you, we have no way to check on what his computer has/needs.
  5. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,459   +135

    We have the Gateway Model number, now all we need is the serial number from it, to be able to look it up on Gateway's site. I happen to be working on a POS Gateway tower circa 2000, Windows Me. Yikes! Even this has pretty decent info listed.

    Try hitting F1, or F10, or DEL to get into the bios...
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