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Confirm BSOD suspicions with minidumps

By Tigerotor77W
Mar 2, 2007
  1. Hey -- hopefully I posted this in the right place... obviously new here. :)

    I recently had a series of crashes (randomly, it appeared) in either Firefox or IE (only). I run FF 2.001 and IE6. (Blue screen image posted)

    Another user suggested it was Sunbelt Kerio Firewall, and after uninstalling it, everything does work smoothly, but I was wondering if someone could confirm this.

    Blue screen: https://netfiles.uiuc.edu/xwang22/Public/IMG_1546.jpg

    Minidump: https://netfiles.uiuc.edu/xwang22/Public/Minidump.zip

    Thanks!
     
  2. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Hello and welcome to Techspot.

    From your minidumps, I can confirm that Kerio is the culprit.

    Regards Howard :wave: :wave:
     
  3. Tigerotor77W

    Tigerotor77W TS Rookie Topic Starter

    Awesome, Howard! Thanks a bunch.

    Out of curiosity, why would Kerio not work this time after reformatting but never give me any problems before? I reformatted last August and used Kerio; I reformatted this January using the same version of Kerio and the same version of XP Pro.
     
  4. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    That is a mystery I don`t know the answer to I`m afraid.

    Regards Howard :)
     
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