Confirm BSOD suspicions with minidumps

[Tigerotor77W]

Hey -- hopefully I posted this in the right place... obviously new here.

I recently had a series of crashes (randomly, it appeared) in either Firefox or IE (only). I run FF 2.001 and IE6. (Blue screen image posted)

Another user suggested it was Sunbelt Kerio Firewall, and after uninstalling it, everything does work smoothly, but I was wondering if someone could confirm this.

Blue screen: https://netfiles.uiuc.edu/xwang22/Public/IMG_1546.jpg

Minidump: https://netfiles.uiuc.edu/xwang22/Public/Minidump.zip

Thanks!

 

[howard_hopkinso]

Hello and welcome to Techspot.

From your minidumps, I can confirm that Kerio is the culprit.

Regards Howard :wave: :wave:

 

[Tigerotor77W]

Awesome, Howard! Thanks a bunch.

Out of curiosity, why would Kerio not work this time after reformatting but never give me any problems before? I reformatted last August and used Kerio; I reformatted this January using the same version of Kerio and the same version of XP Pro.

 

[howard_hopkinso]

That is a mystery I don`t know the answer to I`m afraid.

Regards Howard