Connect all-in-one wired printer to wireless network

By Uvindu
May 30, 2011
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  1. jobeard

    jobeard TS Ambassador Posts: 13,336   +293

    grrrr; I'm sure you're getting as P***ed as I am --- just amazing :(

    Can you move your printer to a wired connection to the router?

    This is getting to be ridiculous ...
  2. Uvindu

    Uvindu TechSpot Enthusiast Topic Starter Posts: 153

    I'm sorry but I didn't understand that...

    It is already connected directly to the router using RJ45. All info I've given you was when the Printer is in this configuration. I haven't connected it directly to a computer through USB or RJ45

    Yes I am gettin p***ed off about this! :(

    Thanks
  3. jobeard

    jobeard TS Ambassador Posts: 13,336   +293

    I'm suggesting that you use the RJ45 wired configuration and back away from the WiFi connection. The printer stays configured as is.

    I thought you said is was WiFI????
  4. Uvindu

    Uvindu TechSpot Enthusiast Topic Starter Posts: 153

    The printer is not wifi
    The router is wifi
    The Laptops (wireles) are wifi
    The desktop (wired) are not wifi

    I want the printer to connect directly to router using RJ45
    Router should enable my laptops (Connected to router through wireless/wifi) and my desktop (connected to router through RJ45) to use the printer. Right now the desktops do work properly but the laptops do not work properly

    Sorry for any confusion caused. I sometimes do have a habit of making my statements unclear :(

    The thing is I need the flexibility of wifi/wireless 'cos we have a couple of laptops in our house, and it is incovinient to always have to connect them to the router. Another problem is that there aren't any more ports available on my router so I would need to buy a hub (and pay $$) to mke my laptop work

    It is 11PM Here and I have to go. If you have any idea what I shud do next pls tell me, and I'll reply as soon as I have free time (usually my lunch time around 1PM [+02 GMT])

    Thank you VERY VERY MUCH for your effort. I'll also try other forums and I'll post here if I get any solutions. Pls reply if you have any suggestions
  5. jobeard

    jobeard TS Ambassador Posts: 13,336   +293

    your router is NOT the issue and wifi for your systems to it should be fine.
    As you have seen, the issue is not connectivity per se, but the HP software install.

    My last suggestion is to reenable your firewall. Assuming it is the default Windows FW, it can stop some actions even when disabled.

    As stated eariler, I've done this before and this one is a real PAIN - - so sorry to have not solved this for you.

    Jeff
  6. jobeard

    jobeard TS Ambassador Posts: 13,336   +293

    ok. ALWAYS work on one issue at a time.
    Suggest you get the systems fixed in this order
    1. internet access using WIRED connections
    2. then get WiFI connections working with the browser
    3. enable Print/File sharing and make any share with all
    4. now get the networked printer working with a system that is hard wired
    5. which sould make it easy to get wifi connected system printing too
    6. N O W work on getting the scanner access
  7. jobeard

    jobeard TS Ambassador Posts: 13,336   +293

    IDEA; every system on your router should be able to PING every other system by using its ip-address (not the system name).

    Likewise you should be able to ping the printer. This scanning the network is frequently implemented using a ping to every address on the subnet
    192.168.0.x where 0 < x <255​
    if pinging the printer fails, then it's likely the cause of failure to locate the printer.

    the windows firewall Advance Tab
    has another TAB for ICMP - - that is ping.
    allow the first two and outgoing time exceeded
  8. Uvindu

    Uvindu TechSpot Enthusiast Topic Starter Posts: 153

    I did try pining to the printer IP Adress when it was set to (192.168.0.16), but I didn't try after changing IP Address to 192.168.0.100. The time I tried it, it was successful. No data loss.
    I'll post after retrying
  9. Uvindu

    Uvindu TechSpot Enthusiast Topic Starter Posts: 153

    OK, I think I got it more or less fixed. THe answer was simple: Download the updated version of the HP Software from HP. I feel so dumb for not trying that out. After installing it, it still finishes the "scan" unable to find the printer, but the new version lets me type in the IP Address, which it then checks and finally connects to the printer

    There is still a problem is though: the problem still ontinues in XP. Even after entering IP Address, it still can't "find" it. I installed the program on a Win Vista Laptop and it worked perfectly. THe thing ws though. I didn't install the old version on the Vista but I did install it on XP. Wonder whether that has anything to do with it...
  10. jobeard

    jobeard TS Ambassador Posts: 13,336   +293

    bravo! good choice
    what is installed on one system will not effect the capabilities on other systems.
    you basically get fresh (ie new & unique) drivers per each system.

    Copy the new download to the XP system and reinstall
  11. Uvindu

    Uvindu TechSpot Enthusiast Topic Starter Posts: 153

    Thats what I did. Copied it and reinstalled. I also uninstalled he old one and reinstalled but still no luck :( (Win XP)

    I have a problem with my Win 7 Laptop as well. It detects after entering the IP Address and installs and stuff but I can't open the HP Software. When I check Task Manager, I can see that the HP Software is running but no window shows. Alos, when I go to devices & printers, it just hangs their loading, and none of my devices show up

    Any ideas?
     
  12. Uvindu

    Uvindu TechSpot Enthusiast Topic Starter Posts: 153

    Should I continue this post in the General Hardware Section about the Windows 7 thing as it seems to be a Software Issue? The Windows XP Thing is still here.
  13. jobeard

    jobeard TS Ambassador Posts: 13,336   +293

    solve ONE system at a time.

    get your Windows install cd
    login as Admin
    get a command prompt and enter
    SFC /SCANNOW
    reboot when done
    and reinstall HP software.
  14. Uvindu

    Uvindu TechSpot Enthusiast Topic Starter Posts: 153

    Tried it but did not work. I will try the network utility by HP and let you know how it goes...

    Thanks
  15. Uvindu

    Uvindu TechSpot Enthusiast Topic Starter Posts: 153

    Ran the home network diagnostics utility bu no luck. It detects the printr allright and says that everything seems to be fine (it even showed me the IP Address of the printer) but it did not fix the problem I have. I tried connecting the laptop through RJ45 to router, the setup went perfectly. After I removed the wire, the software could not detect the printer, even though I was still connected through wireless

    So Confusing...
    Pls Help

    Thanks
  16. Uvindu

    Uvindu TechSpot Enthusiast Topic Starter Posts: 153

    OK, I fixed the problem on the windows 7 Laptop. The problem was that the HP Printer Software needed "Devices and Printers" window/thing to work properly. "Device and Printer" thing was not working properly because I had disabled a bluetooth service some time ago. After reanabling it and starting it, the "Devices and Printers" window/thing started working fine and the HP Printer Software also started working fine.

    Now all I have left to solve is the problem with the XP Machines unable to connect tp the printer during software setup. Any ideas anyone?

    Thanks
  17. jobeard

    jobeard TS Ambassador Posts: 13,336   +293

    hmm - - that's doubtful in my mind as I've seldomly seen bluetooth active and the Printer control was never impeded with bluetooth disabled.

    BUT - - that really doesn't matter as you got it working now :)
  18. Uvindu

    Uvindu TechSpot Enthusiast Topic Starter Posts: 153

    Well, it was a bluetooth service which had been deactivated. And since my bluetooth and wireless come on together (when I switch it one using the dedicated touch button on my HP Laptop) I think it caused a problem. I'm still trying to get the XP Machine working with the printer...


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