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Could my RAM cause my games to keep freezing?

Discussion in 'Mobile Computing' started by aurther13th, Aug 29, 2012.

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  1. aurther13th Newcomer, in training Posts: 41

    Game is running great now, just need better wifi. but other then that runs good. thanks guys
  2. Leeky TechSpot Moderator Posts: 4,344   +59

    That's great to hear! :)
  3. aurther13th Newcomer, in training Posts: 41

    what is a good average temperature that my laptop should run? its averaging about 145-155 an wasnt sure how good or bad that is
  4. Leeky TechSpot Moderator Posts: 4,344   +59

    That's probably about right for your laptop. You can help temps by using a laptop cooler if you are gaming for extended periods though. Otherwise that should be okay as long as you aren't hitting 70'C or above.
  5. JC713 TechSpot Guru Posts: 2,738   +202

    If you cannot find the laptops issue, is there any money to spend on a new laptop? if so you can look into a Lenovo Y580 which has a i7,GTX 660M, and 8gb of ram in it for about 899 to 999.

    I run at about 50 degrees celcius at idle and 75 in game during bf3. not that bad for a laptop. I have a i7, ATI mobility 5730 and 4 gb of ram.

    Also try checking for disk errors that may be the reason for a freeze up and try memtest also
  6. aurther13th Newcomer, in training Posts: 41

    If I get another computer im just going to get a desktop an talk with a buddy an just build one. put water cooling in it, and all the works, so I wont have to worry about this stuff

    It worked good for 2 weeks but it started freezing up again but now my computer screen goes grey an everything disconnects.
     
  7. JC713 TechSpot Guru Posts: 2,738   +202

    Well water cooling isnt the first thing you should go too. I would just get a aftermarket cooler and that will do you fine. watercooling is not necessary at all if you arent oc'ing
  8. aurther13th Newcomer, in training Posts: 41

    I was saying if I built a computer I would go with water cooling. also the game im playing is freezing up again and im sure its not from the dust, maybe from being outside the heat but I have been outside before and didnt have any problems, any sugestions?
  9. JC713 TechSpot Guru Posts: 2,738   +202

    did you get new ram? also try checking for errors like I said
  10. aurther13th Newcomer, in training Posts: 41

    Ram is the same, an how would I check for disk errors and do a memtest? cool picture btw
  11. JC713 TechSpot Guru Posts: 2,738   +202

    haha thanks. go to my computer, then right click on the C: drive and then scroll down to properties, then next to the general tab, you will find the tools section, click that and than select "check now" under error checking. when that window pops up, select both "automatically fix file system errors" and then "scan for and attempt to recover bad sectors". then you will be on your way. this is the most thorough test, and it will take multiple hours to complete... the more data on your drive, the more it has to check. after that is complete try a memory test. first off, try using "Windows memory diagnostics", just search it in windows 7 (if you have vista I think you can still search). after this, if you still havent found a solution then you can use memtest, but that is the last resort because you have to make a disk to boot off of... etc.

    Also did you update your graphics driver? how much ram do you have? do you think you can post system specs?
  12. aurther13th Newcomer, in training Posts: 41

    Alright it will be a little bit before I do the tests. an im not sure if I had updated my graphics driver, doubt I have. I have 4GB ram. an how do I post system specs. what are they?
  13. JC713 TechSpot Guru Posts: 2,738   +202

    Alright that is your issue. what graphics card? also try dxdiag.exe in search or run and post the specs. graphic drivers are a big fix when freezing in game
  14. aurther13th Newcomer, in training Posts: 41

    What specs do I need to post? an how do I figure out what graphic card I have an how to update/upgrade it
  15. JC713 TechSpot Guru Posts: 2,738   +202

    Dont do the dxdiag, it is too complicated... just go to device manager
  16. aurther13th Newcomer, in training Posts: 41

    Alright but what specs do I need to post?
  17. aurther13th Newcomer, in training Posts: 41

    Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120503-2030)
    Language: English (Regional Setting: English)
    System Manufacturer: TOSHIBA
    System Model: Satellite L505D
    BIOS: InsydeH2O Version 1.10
    Processor: AMD Turion(tm) II Dual-Core Mobile M500 (2 CPUs), ~2.2GHz
    Memory: 4096MB RAM
    Available OS Memory: 3836MB RAM
    Page File: 3792MB used, 6541MB available
    Windows Dir: C:\windows
    DirectX Version: DirectX 11
    DX Setup Parameters: Not found
    User DPI Setting: Using System DPI
    System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
    DxDiag Version: 6.01.7601.17514 32bit Unicode
  18. aurther13th Newcomer, in training Posts: 41

    ---------------
    Display Devices
    ---------------
    Card name: AMD M880G with ATI Mobility Radeon HD 4200
    Manufacturer: ATI Technologies Inc.
    Chip type: ATI display adapter (0x9712)
    DAC type: Internal DAC(400MHz)
    Device Key: Enum\PCI\VEN_1002&DEV_9712&SUBSYS_FF1F1179&REV_00
    Display Memory: 1915 MB
    Dedicated Memory: 253 MB
    Shared Memory: 1662 MB
    Current Mode: 1366 x 768 (32 bit) (60Hz)
    Monitor Name: Generic PnP Monitor
    Monitor Model: unknown
    Monitor Id: SEC3041
    Native Mode: 1366 x 768(p) (59.993Hz)
    Output Type: Internal
    Driver Name: atiumd64.dll,atidxx64.dll,atiumdag,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
    Driver File Version: 8.14.0010.0678 (English)
    Driver Version: 8.634.1.0
    DDI Version: 10.1
    Driver Model: WDDM 1.1
    Driver Attributes: Final Retail
    Driver Date/Size: 7/30/2009 03:34:04, 4059648 bytes
    WHQL Logo'd: Yes
    WHQL Date Stamp:
    Device Identifier: {D7B71EE2-D452-11CF-6F70-15DFA1C2C535}
    Vendor ID: 0x1002
    Device ID: 0x9712
    SubSys ID: 0xFF1F1179
    Revision ID: 0x0000
    Driver Strong Name: oem1.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_RS880M:8.634.1.0:pci\ven_1002&dev_9712&subsys_ff1f1179
    Rank Of Driver: 00E60001
    Video Accel: ModeMPEG2_A ModeMPEG2_C
    Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
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    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
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    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
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    D3D9 Overlay: Not Supported
    DXVA-HD: Not Supported
    DDraw Status: Enabled
    D3D Status: Enabled
    AGP Status: Enabled
  19. JC713 TechSpot Guru Posts: 2,738   +202

    Hey bro so sorry I forgot to respond, I never received an email for this. toshiba is known to have problems with drivers straight from manufacturers like amd, if the installation says it is incompatible, then we will have to try something else. but also dude, before you install, go to add or remove programs, and then chose express uninstall, then after that restart your pc, and then install this driver: download this: http://support.amd.com/us/gpudownload/windows/legacy/Pages/legacy-radeonaiw-vista32.aspx . there are some things you have to do to completely uninstall, but this is not tested on AMD systems, only intel. if the installation does not work then go to this site: http://www.csd.toshiba.com/cgi-bin/tais/support/jsp/home.jsp?nav=download and chose the correct model and download the display driver made for your model. hope this helps! so sorry for missing ur reponse
  20. Hyv567 Newcomer, in training

    This problem is so easy IF you have 2gb of RAM most games will be able to run.
    What you g2 do Is buying a new Graphic card.
    WARNING first Check what graphic card slot