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Dad's computer won't start

Discussion in 'Virus and Malware Removal' started by Habylab, Jun 5, 2008.

Page 2 of 4

  1. Habylab Newcomer, in training Posts: 307

    Ok, I hope that "Hooray" wasn't sarcastic
    :lol:
    Habylab, Jun 8, 2008
    #21

  2. Habylab Newcomer, in training Posts: 307

    Ahah! I have found an online checker for Hijackthis!
    http://www.hijackthis.de
    It gives you a rating on the items in your log, very good!
    Habylab, Jun 8, 2008
    #22

  3. kimsland Ex-TechSpotter Posts: 18,353

    Because it started working, that's why I said hooray.
    kimsland, Jun 8, 2008
    #23

  4. Habylab Newcomer, in training Posts: 307

    It now says on the BSOD:
    Its not looking good...
    I think its dead.
    Habylab, Jun 8, 2008
    #24

  5. Habylab Newcomer, in training Posts: 307

    It is dead:
    It comes up with lots of info about my computer then
    Something like that anyway, i am trying to do a memtest, see if that helps...
    Habylab, Jun 8, 2008
    #25

  6. kimsland Ex-TechSpotter Posts: 18,353

    No still could be software

    If you've installed pcanywhere then there is a file in %systemroot%\system32\drivers\ named gernuwa.sys
    Remove this file using the recovery console and run setup (Repair)
    kimsland, Jun 8, 2008
    #26
     

  7. Habylab Newcomer, in training Posts: 307

    What using the windows disc?
    Habylab, Jun 8, 2008
    #27

  8. kimsland Ex-TechSpotter Posts: 18,353

    See post #8
    About how to Repair your Windows
    kimsland, Jun 8, 2008
    #28

  9. Habylab Newcomer, in training Posts: 307

    Does it ovewrite my program files? or do they stay unchanged?
    Habylab, Jun 8, 2008
    #29

  10. Habylab Newcomer, in training Posts: 307

    Does it? I'm ready to do it!
    Habylab, Jun 8, 2008
    #30

  11. kimsland Ex-TechSpotter Posts: 18,353

    The only damage (if you can call it that)
    Is it removes all your Windows security updates, back to the version of your CD

    Oh and you need your key again
    kimsland, Jun 8, 2008
    #31

  12. Habylab Newcomer, in training Posts: 307

    BTW i did a memtest, and nothing was wrong, it found no errors, and i pressed esc and it came up with the "hard error"...
    Habylab, Jun 8, 2008
    #32

  13. Habylab Newcomer, in training Posts: 307

    I need that program then, that finds it, because i can't find it anywhere
    Habylab, Jun 8, 2008
    #33

  14. kimsland Ex-TechSpotter Posts: 18,353

    kimsland, Jun 8, 2008
    #34

  15. Habylab Newcomer, in training Posts: 307

    When i try the windows disc, it just goes into BSOD again.
    EDIT: Thats only if i don't press F1 to continue lol
    Habylab, Jun 8, 2008
    #35

  16. Habylab Newcomer, in training Posts: 307

    I have done the repair, but i took the disc out after the 1st reboot! I think it is better now. I am running a full scan just in case , but not in safe mode. If it isn't ok, i will post baack here, do the repair thing again, and then run a scan in safe mode.
    Habylab, Jun 8, 2008
    #36

  17. pimpmypc Newcomer, in training Posts: 152

    you have to go into the boot sequence andf change the primary i think it is to cd drive so it boots off.
    pimpmypc, Jun 8, 2008
    #37

  18. Habylab Newcomer, in training Posts: 307

    I know that, i have used it before. Will Blind Dragon look at my files please?
    Habylab, Jun 9, 2008
    #38

  19. Blind Dragon TechSpot Evangelist Posts: 4,048

    sure post them and I will look at them
    Blind Dragon, Jun 9, 2008
    #39

  20. Habylab Newcomer, in training Posts: 307

    They are on the last page, they are the latest ones
    I upgraded his computer to SP3 today, and i don't think it was the cause, but System Tray Triangle keeps popping up saying "blah" is corrupt/invalid.
    Habylab, Jun 9, 2008
    #40
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