TechSpot

Dad's computer won't start

By Habylab
Jun 5, 2008
  1. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    No still could be software

    If you've installed pcanywhere then there is a file in %systemroot%\system32\drivers\ named gernuwa.sys
    Remove this file using the recovery console and run setup (Repair)
     
  2. Habylab

    Habylab TS Rookie Topic Starter Posts: 307

    What using the windows disc?
     
  3. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    See post #8
    About how to Repair your Windows
     
  4. Habylab

    Habylab TS Rookie Topic Starter Posts: 307

    Does it ovewrite my program files? or do they stay unchanged?
     
  5. Habylab

    Habylab TS Rookie Topic Starter Posts: 307

    Does it? I'm ready to do it!
     
  6. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    The only damage (if you can call it that)
    Is it removes all your Windows security updates, back to the version of your CD

    Oh and you need your key again
     
  7. Habylab

    Habylab TS Rookie Topic Starter Posts: 307

    BTW i did a memtest, and nothing was wrong, it found no errors, and i pressed esc and it came up with the "hard error"...
     
  8. Habylab

    Habylab TS Rookie Topic Starter Posts: 307

    I need that program then, that finds it, because i can't find it anywhere
     
  9. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

  10. Habylab

    Habylab TS Rookie Topic Starter Posts: 307

    When i try the windows disc, it just goes into BSOD again.
    EDIT: Thats only if i don't press F1 to continue lol
     
  11. Habylab

    Habylab TS Rookie Topic Starter Posts: 307

    I have done the repair, but i took the disc out after the 1st reboot! I think it is better now. I am running a full scan just in case , but not in safe mode. If it isn't ok, i will post baack here, do the repair thing again, and then run a scan in safe mode.
     
     
  12. pimpmypc

    pimpmypc TS Rookie Posts: 152

    you have to go into the boot sequence andf change the primary i think it is to cd drive so it boots off.
     
  13. Habylab

    Habylab TS Rookie Topic Starter Posts: 307

    I know that, i have used it before. Will Blind Dragon look at my files please?
     
  14. Blind Dragon

    Blind Dragon TS Evangelist Posts: 4,048

    sure post them and I will look at them
     
  15. Habylab

    Habylab TS Rookie Topic Starter Posts: 307

    They are on the last page, they are the latest ones
    I upgraded his computer to SP3 today, and i don't think it was the cause, but System Tray Triangle keeps popping up saying "blah" is corrupt/invalid.
     
  16. Blind Dragon

    Blind Dragon TS Evangelist Posts: 4,048


    Did you do this already then?
     
  17. Habylab

    Habylab TS Rookie Topic Starter Posts: 307

    Yeah, I have done that, if you look at that new ones that i posted, i will be gratefull!
    There are 4 on the last page!
    Cheers
     
  18. Habylab

    Habylab TS Rookie Topic Starter Posts: 307

    Ok i thought i had fixed this... I was wrong! Now, when i go into the Xp CD from boot, it says it can't find a hardrive! I can boot into normal windows after a nights rest, but anything to strenuous, say a full virus scan it BSOD on me!
    Please help!
     
  19. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    You did mention that you would try this.
     
  20. tweakboy

    tweakboy TS Maniac Posts: 518

    What you gotta do is do a Windows Repair install.

    Put the CD in, boot of it, and choose to install windows, then say Repair Install , Not repair recovery console thats something else.

    Soo that that and in about 40 minutes PC will work again, and you will have to do the updates....
     
  21. xxdanielxx

    xxdanielxx TS Rookie Posts: 1,214

    Hey I was reading this thread and wanted to add just 2 things.

    1) have you tested the hard drive? if not download DFT from the link below and burn it onto a cd the same way as the memtest then boot off of the cd run a advance test and post back the code it gives you EX: 0x00

    2) have you tested for a boot sector virus. If not test for one.

    DFT
     
  22. Habylab

    Habylab TS Rookie Topic Starter Posts: 307

    I ma gonig to try DFT and also what kimsland said earlier. I have a heavy suspicion it is a dieing hardrive and a virus. I downloaded Spyware doctor, and it found 3 elevated items in a quick scan! When i went to do a full scan, it went blue screen.
     
  23. Habylab

    Habylab TS Rookie Topic Starter Posts: 307

    How do i check for a boot sector virus?
     
  24. xxdanielxx

    xxdanielxx TS Rookie Posts: 1,214

  25. Habylab

    Habylab TS Rookie Topic Starter Posts: 307

    NEW: I looked at task manager when the computer started to non respond and every process was average memory usage, e.g. 1,000-10,000k. But One was 101,000k which was spyware doctor. Funny thing is, is that i had recently installed this, so this hasn't caused the problem.
    memory leak?
     
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