I had posted a message to the Device Drivers list as: https://www.techspot.com/vb/topic67844.html
I'm working on debugging a BSOD problem on a user's computer. This is a Dell Latitude D600, with Windows 2000 Professional, SP 4 & recent Windows Updates installed. The machine in questions is equipped with:
Motherboard - Dell Latitude D600 Motherboard
CPU - Intel Pentium M, 1600 MHz cpu
Audio - Intel 82801DBM ICH4-M - AC'97 Audio Controller [A-1]
Video - MOBILITY RADEON 9000 (32 MB)
RAM - 2 GB
Disk - Win2000 Promise Ultra100 (tm) IDE Controller with FUJITSU MHT2080AT PL (80 GB, 4200 RPM, Ultra-ATA/100) drive
Optical Drive - _NEC DVD+RW ND-6100A (DVD+R9:2.4x, DVD+RW:8x/4x, DVD-ROM:8x, CD:24x/16x/24x DVD+RW)
Additional details of the situation are in my prior posting - but essentially, at present, on power transitions (shutdowns, attempts to enter stand-by), it BSOD's with a BugCheck of 9F (DRIVER_POWER_STATE_FAILURE). Here is a sample of a stack trace from a representative minidump:
STACK_TEXT:
f65dfae4 8048bf53 88a7102c 00000001 00000000 nt!IoBuildPoDeviceNotifyList+0x274
f65dfb04 8048badf 00000000 f65dfbf4 f65dfc78 nt!PopSetDevicesSystemState+0x85
f65dfbe0 80465014 00000006 00000004 c0000004 nt!NtSetSystemPowerState+0x329
f65dfbe0 8043057b 00000006 00000004 c0000004 nt!KiSystemService+0xc4
f65dfc64 8048b826 00000006 00000004 c0000004 nt!ZwSetSystemPowerState+0xb
f65dfd48 804904b6 00000006 00000004 c0000004 nt!NtSetSystemPowerState+0x70
f65dfd58 80465014 00000002 00000000 00000000 nt!NtShutdownSystem+0x2e
f65dfd58 77f88e07 00000002 00000000 00000000 nt!KiSystemService+0xc4
WARNING: Frame IP not in any known module. Following frames may be wrong.
77f88dfc 00000000 00000000 00000000 00000000 0x77f88e07
Nothing seems to point to any specific driver (at least that I can tell).
Basically, I started having problems when DivX software was installed on-top of the Roxio Easy CD Creator v 5.3.4 SP 8 Basic pre-installed by Dell. Now - both list as being removed, but the system still BSOD's.
Any help or hints would be appreciated.
I'm working on debugging a BSOD problem on a user's computer. This is a Dell Latitude D600, with Windows 2000 Professional, SP 4 & recent Windows Updates installed. The machine in questions is equipped with:
Motherboard - Dell Latitude D600 Motherboard
CPU - Intel Pentium M, 1600 MHz cpu
Audio - Intel 82801DBM ICH4-M - AC'97 Audio Controller [A-1]
Video - MOBILITY RADEON 9000 (32 MB)
RAM - 2 GB
Disk - Win2000 Promise Ultra100 (tm) IDE Controller with FUJITSU MHT2080AT PL (80 GB, 4200 RPM, Ultra-ATA/100) drive
Optical Drive - _NEC DVD+RW ND-6100A (DVD+R9:2.4x, DVD+RW:8x/4x, DVD-ROM:8x, CD:24x/16x/24x DVD+RW)
Additional details of the situation are in my prior posting - but essentially, at present, on power transitions (shutdowns, attempts to enter stand-by), it BSOD's with a BugCheck of 9F (DRIVER_POWER_STATE_FAILURE). Here is a sample of a stack trace from a representative minidump:
STACK_TEXT:
f65dfae4 8048bf53 88a7102c 00000001 00000000 nt!IoBuildPoDeviceNotifyList+0x274
f65dfb04 8048badf 00000000 f65dfbf4 f65dfc78 nt!PopSetDevicesSystemState+0x85
f65dfbe0 80465014 00000006 00000004 c0000004 nt!NtSetSystemPowerState+0x329
f65dfbe0 8043057b 00000006 00000004 c0000004 nt!KiSystemService+0xc4
f65dfc64 8048b826 00000006 00000004 c0000004 nt!ZwSetSystemPowerState+0xb
f65dfd48 804904b6 00000006 00000004 c0000004 nt!NtSetSystemPowerState+0x70
f65dfd58 80465014 00000002 00000000 00000000 nt!NtShutdownSystem+0x2e
f65dfd58 77f88e07 00000002 00000000 00000000 nt!KiSystemService+0xc4
WARNING: Frame IP not in any known module. Following frames may be wrong.
77f88dfc 00000000 00000000 00000000 00000000 0x77f88e07
Nothing seems to point to any specific driver (at least that I can tell).
Basically, I started having problems when DivX software was installed on-top of the Roxio Easy CD Creator v 5.3.4 SP 8 Basic pre-installed by Dell. Now - both list as being removed, but the system still BSOD's.
Any help or hints would be appreciated.