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Dell A490 printer printing too light

By Rajnandini7
Sep 19, 2011
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  1. My Dell A940 is printing really light and patchy. Tried re-positioning the encoder strip and turning it upside down but to no avail... Have not found anything useful at dell.com. Anyone got a suggestion? Thanks
     
  2. Teranius

    Teranius TS Rookie Posts: 138

    Have you checked your cartridge ink levels?
     
  3. Rajnandini7

    Rajnandini7 TS Rookie Topic Starter

    yes ink levels are fine. I just tried cleaning the encoder strip but that didn't help.
     
  4. Teranius

    Teranius TS Rookie Posts: 138

    You can try reseating the cartridges, but also try reinstalling the printer. If it still continues after that it's possible that there are some hardware problems with the printer, but that will have to be determined buy your supplier.
     
  5. Rajnandini7

    Rajnandini7 TS Rookie Topic Starter

    Thanks, have re-seated cartridges. Will also try re-installing printer.
     


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