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Dell Inspiron 3500 charges and runs on battery but cannot find battery or bay devices

By cgcrawford
Jul 23, 2008
  1. My Dell laptop will charge and operate for several hours off a new 6000 MAh battery but the icon in the tray inidcates that it is always on line power. Although both the CD and floppy drive work when installed in a bay the system not indicate that they are present. I have updated the bios from Dell but that does not help. Any ideas would be appreciated.

    Jerry
     
  2. raybay

    raybay TS Evangelist Posts: 7,241   +9

    Still under warranty, isn't it? Call Dell for a repair trip.
     
  3. radnam

    radnam TS Rookie Posts: 29

    Hello,

    May be some support drivers that are needed to access them not installed properly.

    Regards,
     
  4. raybay

    raybay TS Evangelist Posts: 7,241   +9

    If it charges the battery, and runs on it, why do you say it cannot find it?
     
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