Drives application error Windows popup

[newbie07312011]

Hi,
I keep getting a drivesApplication error popup at a regular frequency. I haven't seen any negative impacts but it can get frustrating when you keep seeing these popups that you need to close.
I am on Microsoft Windows XP Professional.

The popup reads :
"drives Application has encountered a problem and needs to close. We are sorry for the inconvenience."

On clicking on the error report (that it sends to Microsoft) : I see :
Error signature :
szAppName : LDdrives.exe szAppVer : 9.0.0.473 szModName : msvcr90.dll
szModVer : 9.0.30729.4148 offset : 00036d36

Please help to get this resolved.

Thanks
newbie

 

[gbhall]

most people would say you have an infection with the Lddrives.exe virus. try your luck in the malware forum https://www.techspot.com/vb/menu28.html unless you have LANdesk installed ?

Please do not try any of the many "fix your ldDrives.exe errors" found on the net, they could be an easy way to get really infected.

 

[newbie07312011]

Reply

Hi gbhall,
Thanks for your response.

Yes, I have LANDesk installed. Is that the root cause?
What can I do to fix it ?

Thanks,
newbie

 

[LookinAround]

IDK for sure, but here's a guess

Error signature :
szAppName : LDdrives.exe szAppVer : 9.0.0.473 szModName : msvcr90.dll
szModVer : 9.0.30729.4148 offset : 00036d36

Module name: msvcr90.dll is part of the C++ library

That can be caused when the right C++ library is not found but i'm assuming you didn't uninstall any of the C++ libraries. BUT i also googled LanDesk C++ and found a very recent thread HERE about a recent bug in LanDesk where it doesn't look for C++ libraries correctly.

It also mentions a very recent patch. So you might check LanDesk and make sure all recent patches installed

/* edit */
p.s./fyi that thread's references to vcredist_x86_2k8sp1.2 and vcredist_x86_2k5sp1.2 are references to C++ libraries

 

[newbie07312011]

Fixed

Hi,

Thank you for your help.
I managed to get the issue resolved. I had to remove the LANDesk installation and re-install it and then the popup disappeared.

Thanks,
newbie