I have a question to see if you have ever came across this before.
One of our users Cd-rom won't open, but get this it won't open if it's window mode. If I put the machine (Dell GX-270) into bios mode it will open. I have tried 6 different cd-roms, 3 different computers and different cds. The only consistent item has been his hard drive in all the swaps. Soon as his pc boots to windows it quits opening and shutting by using the button. I have tried the eject selection in my computer for cd rom no luck. The cd-rom will read and open the info on the cds just wont open. I'm looking on the net but only see people suggesting replacing the cd-rom and use a paperclip to open the door.
These cd-roms do work in other pcs correctly. I just tried going into system and uninstall cd -rom and restarting to reset the drivers. I should say these are dvd/ cd-rom, shouldn't make any difference but thought I would throw that out there. Once again the only part that has stayed the same in all changes is his hard drive and we are uning XP.
Any suggestions please holler back. Thanks
Tim
One of our users Cd-rom won't open, but get this it won't open if it's window mode. If I put the machine (Dell GX-270) into bios mode it will open. I have tried 6 different cd-roms, 3 different computers and different cds. The only consistent item has been his hard drive in all the swaps. Soon as his pc boots to windows it quits opening and shutting by using the button. I have tried the eject selection in my computer for cd rom no luck. The cd-rom will read and open the info on the cds just wont open. I'm looking on the net but only see people suggesting replacing the cd-rom and use a paperclip to open the door.
These cd-roms do work in other pcs correctly. I just tried going into system and uninstall cd -rom and restarting to reset the drivers. I should say these are dvd/ cd-rom, shouldn't make any difference but thought I would throw that out there. Once again the only part that has stayed the same in all changes is his hard drive and we are uning XP.
Any suggestions please holler back. Thanks
Tim