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DVD writer not recognizing DVDs

By munigkumar
Jun 11, 2011
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  1. My dell studio 1555's disk drive doesn't recognize DVDs while it does all CDs.
    Also with the CD inserted, the data transfer speed 1-4mbps only. please help me guys, i wanna install W7. I am now running vista home premium.
     
  2. Mark56

    Mark56 TechSpot Paladin Posts: 2,271

    There are two lasers in the drive, one for DVD and the other for CD. sounds like the DVD laser has failed. The only other problem may be a dirty lens so try running a lens cleaning disc through it. If that fails you will need a new drive.
     


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