Emergency Help Computer Keeps Restarting

AlanH · Feb 21, 2007

Alright.. for memtest instructions follow the link in my signature. Use another PC to burn the bootable CD or create the floppy if you have trouble with doing it on your's

Navigate to the C:\Windows\Minidump folder and post 5 of the most recent ones here as attachments.

Go back to msconfig and in the first page you're presented in, choose Diagnostic Startup. Reboot and see whether your pc is much more stable now. Nero won't work in safe mode because some of its components are not loaded. Diagnostic mode should do the trick for nero, but if it doesn't, go to the Services or startup tabs and tick any entries relating to Nero or Ahead.

To open your PC simply unplug it from the wall outlet and go to the back of the tower. You should see four or six screws on the edges of the back, holding the side cover in place, and the 2 on the right side should let you have access to your insides once you slide it off. If its a one piece cover, then undo all of the edge screws and all you need to do is simply slide the case off.

http://www.helpwithpcs.com/upgrading...ase-covers.htm

While you have your PC opened, take this opportunity to clean it out of any dust buildup with a compressed air source and inspect for any sort of damage like burns and capacitor damage..

If that fails you are probobly looking at a reinstall of windows.

DAILLIBOYZ · Feb 22, 2007

Now I did the Memory Test 7 times no errors popped up

AlanH · Feb 22, 2007

Try a format and reinstall of windows, If that fails your looking at possible thermal issue, have you overclocked anything?

DAILLIBOYZ · Feb 22, 2007

Im really not sure I purchased this computer from a friend it was custom built I also hear it could be a power supply issue how would I test that?

mikescorpio81 · Feb 22, 2007

With the burnin test software I asked you to install (and made your PC go nuts when you ran it!), configure it to check on one thing at a time.
One or more hardware components is causing your grief so run it for RAM, then Video, then CPU, etc.

Post back with how you go.

DAILLIBOYZ · Feb 23, 2007

I did the Burn It test twice with just the Ram and both times restarted on me

mikescorpio81 · Feb 23, 2007

OK ... good stuff.

Can you try running it only on your CPU and then only your Video card? If all goes well, I think RAM may be at the centre of your problems.

AlanH · Feb 23, 2007

Well done mike, I think your right

DAILLIBOYZ · Feb 23, 2007

Well I have passed the CPU test and the video test without restart

mikescorpio81 · Feb 26, 2007

Faulty RAM ... open her up and take it out (I know its hard to open).
If you have more than 1 stick of RAM on your motherboard, take one out at a time, reboot into Windows and run the burnin test again.

Then replace the faulty one ... :grinthumb

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