also @ TechSpot: Metro: Last Light Performance, Benchmarked

Empty program folders under Start Menu - Win7 x64

Discussion in 'Virus and Malware Removal' started by TechFee, Mar 26, 2012.

  1. TechFee Newcomer, in training Posts: 29

    Hello,

    Recently a client of mine recieved a virus that flared up pop up's saying there was a problem with the hard drive etc. I ran several scans that seemed to remove the infection. PC seems to be running fine and scans are coming up clean now but all the program shourtcuts under their respected folders under the start menu are now all empty.. I tried programs like unhide and looked for the start menu temp folder. I can seem to find any start menu folder on the machine now. Also it seemed to wipe out restore points so I wasnt able to do a sys restore. Is there a way to reproduce the shortcuts with out having to manually copying the exe in there?
    TechFee, Mar 26, 2012
    #1

  2. Broni Malware Annihilator Posts: 39,324   +175

    Broni, Mar 26, 2012
    #2

  3. TechFee Newcomer, in training Posts: 29

    No this is a new different PC

    Other one seems to be fine and I posted the the last logs as requested
    TechFee, Mar 26, 2012
    #3

  4. Broni Malware Annihilator Posts: 39,324   +175

    I replied and you didn't.
    Broni, Mar 27, 2012
    #4

  5. TechFee Newcomer, in training Posts: 29

    Sry I didnt submit correctly, they are up now

    Any word on this current issue.?
    TechFee, Mar 27, 2012
    #5

  6. TechFee Newcomer, in training Posts: 29

    Sent you a little appreciation (sfee@). Thanks for your help!
    TechFee, Mar 27, 2012
    #6
     

  7. Broni Malware Annihilator Posts: 39,324   +175

    If UnHide didn't work then you'll have to restore all items manually.
    See my guide HERE
    Broni, Mar 27, 2012
    #7

  8. TechFee Newcomer, in training Posts: 29

    Hi

    I read that article you sent the link to and tried those things. I will have to manually make new shortcuts I guess.
    TechFee, Mar 28, 2012
    #8
Topic Status:
Not open for further replies.

Add New Comment

Social Login & Guest Posting

TechSpot Members
Login here or sign up for free,
it takes about a minute.
Get complete access to the TechSpot community. Join thousands of technology enthusiasts that contribute and share knowledge in our forum. Get a private inbox, upload your own photo gallery and more.