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Empty program folders under Start Menu - Win7 x64

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By TechFee
Mar 26, 2012
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  1. Hello,

    Recently a client of mine recieved a virus that flared up pop up's saying there was a problem with the hard drive etc. I ran several scans that seemed to remove the infection. PC seems to be running fine and scans are coming up clean now but all the program shourtcuts under their respected folders under the start menu are now all empty.. I tried programs like unhide and looked for the start menu temp folder. I can seem to find any start menu folder on the machine now. Also it seemed to wipe out restore points so I wasnt able to do a sys restore. Is there a way to reproduce the shortcuts with out having to manually copying the exe in there?
  2. Broni

    Broni Malware Annihilator Posts: 46,775   +254

  3. TechFee

    TechFee TS Rookie Topic Starter Posts: 29

    No this is a new different PC

    Other one seems to be fine and I posted the the last logs as requested
  4. Broni

    Broni Malware Annihilator Posts: 46,775   +254

    I replied and you didn't.
  5. TechFee

    TechFee TS Rookie Topic Starter Posts: 29

    Sry I didnt submit correctly, they are up now

    Any word on this current issue.?
  6. TechFee

    TechFee TS Rookie Topic Starter Posts: 29

    Sent you a little appreciation (sfee@). Thanks for your help!
  7. Broni

    Broni Malware Annihilator Posts: 46,775   +254

    If UnHide didn't work then you'll have to restore all items manually.
    See my guide HERE
  8. TechFee

    TechFee TS Rookie Topic Starter Posts: 29

    Hi

    I read that article you sent the link to and tried those things. I will have to manually make new shortcuts I guess.
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