ERecovery BSOD

Struyker

Posts: 18   +0
Still getting BSOD after installing eRecovery Disk...followed steps to reload system, the reload was complete and the system rebooted and after windows restarts it tells me to wait while windows sets up computer and not long after that BSOD!
Can't get to mini dump...

SYSTEM_SERVICE_EXECPTION

stop: 0x0000003B (0x00000000C0000005, 0xFFFFF960001A6CF5, 0xFFFFFA600574EE90, 0x0000000000000000)

Win32k. sys - Address FFFFF960001A6CF5 base at FFFFF960000E0000,
Datestamp 498fa36b

Don't know if this helps but;

Find image POP: POP01I6A09E0LC11
POP file path: c:\Acer\preload\command\POP01I6A09E0LC11.ini
OS: 1
Find PAP1: PAP01I6A09ZHLC03
POP01I6A09E0LC11 & PAP01I6A09ZHLC03 are not match
it's the same for PAP 2, 3, 4, 5, 6
 
Find image POP: POP01I6A09E0LC11
POP file path: c:\Acer\preload\command\POP01I6A09E0LC11.ini
OS: 1
Find PAP1: PAP01I6A09ZHLC03
POP01I6A09E0LC11 & PAP01I6A09ZHLC03 are not match
it's the same for PAP 2, 3, 4, 5, 6

could this mean that the Recovery disk and the image on hard drive isn't the same or would it even matter?
 
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