Error: driver_iqrl_not_less_or_equal, please help

By mabr786
Jan 24, 2009
Topic Status:
Not open for further replies.
  1. hi friends..
    my laptop gives an error saying DRIVER_IQRL_NOT_LESS_OR_EQUAL
    technical info:
    *** STOP: 0x000000D1 (0xF7AA3000, 0x00000002, 0x00000000, 0xB8B730EB)
    *** ipnat.sys - Address B8B730EB base at B8B6B000, DateStamp 41107c80
    the laptop stops responding after this error and i have to reset it to make it work..!
    please help.. i have also attached an image of the error screen..
    waiting for ur replies..

    Attached Files:

  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,451   +135

    Try replacing your memory, then if you can, test your hard drive for errors. If you can't do this by yourself, take it to a computer repair shop or to a computer savvy friend
  3. mabr786

    mabr786 Newcomer, in training Topic Starter Posts: 18

    hi Tmagic650.. i appreciate ur help ,, but it din't work.. i checked the ram and the hard disk... no ram problem or harddisk error ! .. my laptop is normal otherwise.. this blue screen error comes like once in 2 days or so.. when i reset my laptop.. its back to normal.. any other help please.!!! :-(
  4. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

  5. mabr786

    mabr786 Newcomer, in training Topic Starter Posts: 18

    i have downloaded and installed the windows debugging software.. but how to get those mini dump files???
  6. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

  7. mabr786

    mabr786 Newcomer, in training Topic Starter Posts: 18

    thanks kimsland.. i dint find any files in tht mini dump folder.. okz let me read the link u provided..!
  8. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    ok

    But it's probably disabled in System in Control Panel
    And then under dvanced Tab
    Then under Startup and Recovery
  9. mabr786

    mabr786 Newcomer, in training Topic Starter Posts: 18

    It is not disabled there!
    but my system restore is turned off.. should i on it?

    actually when the blue screen error happens.. my laptop stops responding , then i press n keep the power button to force shut down.. and then reboot it again.. could this be the cause that there is no mini dump files in the folder?
  10. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    It is possible to get no Minidump, due to System lockup
    Also System Restore off is your choice (mines off)

    Try this:

    Manual steps to run Chkdsk from My Computer or Windows Explorer
    • Open My Computer, and then right-click the hard disk that you want to check.
    • Click Properties, and then click Tools.
    • Under Error-checking, click Check Now. A dialog box that shows the Check disk options is displayed
    Use one of the following procedures:
    • • To run Chkdsk in read-only mode, click Start.
    • • (tick) To repair errors without scanning the volume for bad sectors, select the Automatically fix file system errors check box.
    • • To repair errors, locate bad sectors, and recover readable information, select the Scan for and attempt recovery of bad sectors check box.

    Note If one or more of the files on the hard disk are open, you will receive the following message:
    Click Yes to schedule the disk check, and then restart your computer to start the disk check.

    Wait until Chkdsk finishes Checking / Repairing any faults
    Windows will then either restart your computer or continue loading Normally.
  11. mabr786

    mabr786 Newcomer, in training Topic Starter Posts: 18

    thanks.. let me try it..! ^_^
  12. mabr786

    mabr786 Newcomer, in training Topic Starter Posts: 18

    i have checked my C: drive by the window's disk check utility..with both the disk check options ticked.. still nothing visible in mini dump folder.. i guess i have to wait till the error happens next time..!
    another question is.. why din't my laptop restart even though automatically restart option is ticked in System failure options of Startup and Recovery after the error happened..? Can u guess out something from the image i have uploaded in my 1st post?
  13. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    The screen dump says it got locked up on a faulty driver
    Can be CMOS settings
    Can be Drivers, including Video Card
    Can be Ram faulting at a driver
    Can be programs such as Norton, or ZoneAlarm or Virtual software (by the way, if you have those, remove them)
     
  14. mabr786

    mabr786 Newcomer, in training Topic Starter Posts: 18

    i donot have any virtual softwares installed.. as antivirus i use NOD32.. by the way i keep my windows auto update OFF / firewall & virus protection ON in Windows Security Center..
    this is a new laptop.. n i am really tensed by that error..! :-(
  15. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    Lets try Turning Windows protection off

    Start-Run-> Services.msc

    Locate Windows firewall, double click on it, change it to Disabled (and stop it, but that doesn't matter) Apply->ok
    Locate Security Center, double click on it, change it to Disabled (and stop it, but that doesn't matter) Apply->ok

    Restart, and test
  16. mabr786

    mabr786 Newcomer, in training Topic Starter Posts: 18

    did as u said.. n restarted..! but what should i test now?.. still no files in minidump folder.. should i wait for the error to happen again? then may b there will b something in that mini dump folder..
  17. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    Just wait and we'll see
    By the way what firewall are you using again?
  18. mabr786

    mabr786 Newcomer, in training Topic Starter Posts: 18

    its windows xp's default firewall !
  19. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    Oh

    Ok if you haven't had any lock-ups, for a normal amount of time (that it use to lockup on)

    Then turn on Windows firewall in Services
  20. mabr786

    mabr786 Newcomer, in training Topic Starter Posts: 18

    okay.. i turned on the Windows Firewall in services..!
  21. mabr786

    mabr786 Newcomer, in training Topic Starter Posts: 18

    hello kimsland..
    i think my problem solved!.. i'm not getting the error anymore..
    greatly appreciate ur help!.. thank you!
    if i get the error.. i will report in again..;-)
    bye..
  22. mabr786

    mabr786 Newcomer, in training Topic Starter Posts: 18

    the error is back!

    hi Kimsland..
    i am back! The error i mentioned earlier showed up again.. this time i got one minidump file..! i guess this error happens only in XP.. because i used Windows 7 past 4 days, and there were no errors.. today i installed xp home sp2,,n got the error back! :(
  23. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    Similar error:
    Looks like your OpenVPN program was faulted by your Firewall (of which I suppose I could understand ie this could happen)

    I'd say, un-install OpenVPN fully, then restart, then download (ie not from CD) the newest OpenVPN (obviously if you use this) and then install and test again. I'm thinking that you may have an older version or something.
  24. mabr786

    mabr786 Newcomer, in training Topic Starter Posts: 18

    What is OpenVPN program?:confused:
    i searched the name in C drive.. i guess its related to this ip hide software found here ..http://www.hotspotshield.com/ ..! so.. shall i uninstall this hotspotsheild software? but this is the latest version they provide in that site..!
    i used the same version with Windows 7,, and there were no such errors..!
    all right then.. let me check by uninstalling this software.. :rolleyes:


    P.S.
    really sorry for i couldn't get the minidump files earlier! just yesterday i found out that my usage of cCleaner erases the minidump files!.. :blackeye:
  25. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    Please do a thorough search on your drive for : openvpn.exe
    This was the faulting file (program)
    By searching for it, it may tell you what program is using it
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