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ErrorCode1003

By moopitz
Jan 8, 2009
  1. hi, i have windows server 2003 r2 sp1 and i recently received 2 bsod's on my server, 1 around 430 pm and the 2nd around 8 the next morning. the eventlog reported both times:

    Error code 00000022, parameter1 001400f9, parameter2 f78f69b8, parameter3 f78f66b4, parameter4 8081df7c.

    I referred to a previous thread about this and am wondering if anyone may have more information on this error 1003. the server was working fine until now. recent changes were increasing disk allocations, revdrive for back up (now uninstalled), acronis backup s/w for servers. i looked into the minidump file and saw that symantec was a frequent word used in there. i hope this is enough information to use. any help would be appreciated.
     
  2. Bobbye

    Bobbye Helper on the Fringe Posts: 16,335   +36

    I'm going to refer you here due to the lack of information:
    http://www.google.com/search?q=Erro...ent-ff&ie=UTF-8&rls=GGGL,GGGL:2006-27,GGGL:en

    Find what most applies to your system.

    If you want to pin it down further, find the Error in the Event Log that corresponds to this and copy/paste it here. Event Error have 3 pieces of information which can be used to find cause and resolution:
    Start> Run> type in eventvwr
    Ignore Warnings. You do not have to include the lines of code-if any- in the box below the Description.
    The Error will resemble this:
    Event Type: Error
    Event Source: ?????
    Event Category:?
    Event ID: 1003
    Date: 1/6/2009
    Time: 4:50:06 PM
    User: N/A
    Computer: Yours
    Description:
    Error code 00000022, parameter1 001400f9, parameter2 f78f69b8, parameter3 f78f66b4, parameter4 8081df7c.

    The Source is very important. it is also important to know what you were doing the 4:30pm and 8am when the errors came up.

    Another avenue of information is the minidump logs. I don't read those, but other members do and they can be helpful in identifying a cause: Please see this:
    http://www.techspot.com/vb/topic51365.html
     
  3. CCT

    CCT TS Evangelist Posts: 2,653   +6

  4. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    0x22 errors are rare. From what I have gathered they are caused by faulty drivers. Since Symantec has come up so often try disabling it and see if you regain stability.
     
  5. moopitz

    moopitz TS Rookie Topic Starter

    minidump file is now added

    here is the entire log from event viewer. hope this pins it down even more. i disabled the restart on error feature in case i get this bsod again.

    Event Type: Error
    Event Source: System Error
    Event Category: (102)
    Event ID: 1003
    Date: 1/8/2009
    Time: 8:03:23 AM
    User: N/A
    Computer: PINTO
    Description:
    Error code 00000022, parameter1 001400f9, parameter2 f78f69b8, parameter3 f78f66b4, parameter4 8081df7c.


    Data:
    0000: 53 79 73 74 65 6d 20 45 System E
    0008: 72 72 6f 72 20 20 45 72 rror Er
    0010: 72 6f 72 20 63 6f 64 65 ror code
    0018: 20 30 30 30 30 30 30 32 0000002
    0020: 32 20 20 50 61 72 61 6d 2 Param
    0028: 65 74 65 72 73 20 30 30 eters 00
    0030: 31 34 30 30 66 39 2c 20 1400f9,
    0038: 66 37 38 66 36 39 62 38 f78f69b8
    0040: 2c 20 66 37 38 66 36 36 , f78f66
    0048: 62 34 2c 20 38 30 38 31 b4, 8081
    0050: 64 66 37 63 df7c
     
  6. CCT

    CCT TS Evangelist Posts: 2,653   +6

  7. Bobbye

    Bobbye Helper on the Fringe Posts: 16,335   +36

    What were you doing at the two times you got the BSOD and the Error 1003?

    Please see this Windows 2003 Server page- as you can see, it does matter what you were doing at the time the error came up: Starting up? Shutdown? Using a particular program or app? Accessing a particuar site?

    Troubleshooting Windows Server 2003
    http://labmice.techtarget.com/windows2003/Troubleshooting/default.htm

    And here is a Microsoft reference for the Windows Server:
    http://support.microsoft.com/default.aspx?scid=kb;en-us;323358
     
  8. moopitz

    moopitz TS Rookie Topic Starter

    My apologies to bobbye for not including this. routines were actually normal. users were surfing the internet the first event and the second there were 2 users logged in. perhaps there were other services starting or stopping at the time of the event? i.e. an MrxSMB warning occured before each event. also have wlbs popping up as error. just some thoughts there...
     
  9. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

  10. moopitz

    moopitz TS Rookie Topic Starter

    Thanks Route44! I guess that explains why things have been normal since i uninstalled it this morning under suspicion of a device driver. That would confirm what i was thinking but needed more brain power. thanks again to all who posted.
     
  11. Bobbye

    Bobbye Helper on the Fringe Posts: 16,335   +36

    Thank you. Did you see the Windows server site I referenced? So we can eliminate troubleshooting for the problem at either Startup or Shutdown. This put us in the 'random' area.

    And regarding 'wlbs', Is it safe to "assume" you mean the MS Windows NT Load Balancing Service (WLBS)? What is the Error?

    And MrxSMb is the Windows NT SMB Minirdr (Mini Redirector)? You can't give 'shortcuts' for Error messages! It would help if you copied the specific Errors. Warnings, for the most part, can be ignored. ?If they don't resolve, an Error will come up.

    Since you mentioned seeing 'Symantec' displayed often, this might be appropriate:
    This would link the Error and the information in the minidumps.

    When I worked in a lab, we often used either acronyms or initials rather than words to describe a procedure or process. The problem was though, that others might say "huh?" and/or the chance of performing the wrong test or procedure was great because of this 'shorthand' talk.

    Bottom line is: we have to work with what we're given. The more accurate and complete, the better to find an appropriate resolution!
     
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