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Fiancee virus

Discussion in 'Virus and Malware Removal' started by theRadiantChild, Feb 7, 2012.

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  1. theRadiantChild TechSpot Enthusiast Posts: 220

    ok i can run the MBR program now but it wont update. Go ahead and scan anyway?
  2. theRadiantChild TechSpot Enthusiast Posts: 220

    Avast Engine Download Error: 0
  3. Broni Malware Annihilator Posts: 39,231   +175

    Did you redo steps from my reply #25?
    If so post new ListParts by Farbar log.
  4. Broni Malware Annihilator Posts: 39,231   +175

    Don't rush.
    Read my previous reply.
  5. theRadiantChild TechSpot Enthusiast Posts: 220

    aswMBR version 0.9.9.1532 Copyright(c) 2011 AVAST Software
    Run date: 2012-02-07 23:20:02
    -----------------------------
    23:20:02.032 OS Version: Windows x64 6.1.7601 Service Pack 1
    23:20:02.032 Number of processors: 4 586 0x1707
    23:20:02.032 ComputerName: KRISTIE-PC UserName: Kristie
    23:20:03.702 Initialize success
    23:20:07.656 AVAST engine download error: 0
    23:22:42.891 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\00000066
    23:22:42.891 Disk 0 Vendor: ST364032 CC1F Size: 610480MB BusType: 3
    23:22:42.907 Disk 0 MBR read successfully
    23:22:42.907 Disk 0 MBR scan
    23:22:42.907 Disk 0 Windows 7 default MBR code
    23:22:42.922 Disk 0 Partition 1 80 (A) 07 HPFS/NTFS NTFS 100 MB offset 2048
    23:22:42.922 Disk 0 Partition 2 00 07 HPFS/NTFS NTFS 59899 MB offset 206848
    23:22:42.938 Disk 0 Partition 3 00 07 HPFS/NTFS NTFS 550478 MB offset 122880000
    23:22:42.938 Service scanning
    23:22:47.868 Service MpNWMon C:\Windows\system32\DRIVERS\MpNWMon.sys **LOCKED** 32
    23:22:47.946 Service sptd C:\Windows\System32\Drivers\sptd.sys **LOCKED** 32
    23:22:48.554 Modules scanning
    23:22:48.554 Disk 0 trace - called modules:
    23:22:48.570 ntoskrnl.exe CLASSPNP.SYS disk.sys ACPI.sys >>UNKNOWN [0xfffffa8004ce62c0]<<spij.sys storport.sys hal.dll nvstor64.sys
    23:22:48.570 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0xfffffa8005087060]
    23:22:48.585 3 CLASSPNP.SYS[fffff8800180143f] -> nt!IofCallDriver -> [0xfffffa8004e41cc0]
    23:22:48.585 5 ACPI.sys[fffff8800100b7a1] -> nt!IofCallDriver -> \Device\00000066[0xfffffa8004e41510]
    23:22:48.585 \Driver\nvstor64[0xfffffa8004e33750] -> IRP_MJ_CREATE -> 0xfffffa8004ce62c0
    23:22:48.601 Scan finished successfully
    23:23:33.906 Disk 0 MBR has been saved successfully to "I:\kristievirus\MBR.dat"
    23:23:33.937 The log file has been saved successfully to "I:\kristievirus\aswMBR.txt"
  6. theRadiantChild TechSpot Enthusiast Posts: 220

    oh right let me run that one again sorry mate
     
  7. Broni Malware Annihilator Posts: 39,231   +175

    That looks good but I still want new ListParts by Farbar log.
  8. theRadiantChild TechSpot Enthusiast Posts: 220

    ListParts by Farbar
    Ran by Kristie on 07-02-2012 at 23:25:39
    Windows 7 (X64)
    Running From: C:\Users\Kristie\Desktop
    Language: 0409
    ************************************************************

    ========================= Memory info ======================

    Percentage of memory in use: 26%
    Total physical RAM: 4094.54 MB
    Available physical RAM: 3028.13 MB
    Total Pagefile: 8187.27 MB
    Available Pagefile: 7046 MB
    Total Virtual: 8192 MB
    Available Virtual: 8191.89 MB

    ======================= Partitions =========================

    1 Drive c: () (Fixed) (Total:58.5 GB) (Free:8.34 GB) NTFS
    4 Drive g: (GamezNAppz) (Fixed) (Total:537.58 GB) (Free:382.94 GB) NTFS
    6 Drive i: (USBDISK) (Removable) (Total:3.73 GB) (Free:0.87 GB) FAT

    Disk ### Status Size Free Dyn Gpt
    -------- ------------- ------- ------- --- ---
    Disk 0 Online 596 GB 1024 KB
    Disk 1 Online 3824 MB 0 B

    Partitions of Disk 0:
    ===============

    Partition ### Type Size Offset
    ------------- ---------------- ------- -------
    Partition 1 Primary 100 MB 1024 KB
    Partition 2 Primary 58 GB 101 MB
    Partition 3 Primary 537 GB 58 GB

    Disk: 0
    Partition 1
    Type : 07
    Hidden: No
    Active: Yes

    Volume ### Ltr Label Fs Type Size Status Info
    ---------- --- ----------- ----- ---------- ------- --------- --------
    * Volume 3 System Rese NTFS Partition 100 MB Healthy System (partition with boot components)

    Disk: 0
    Partition 2
    Type : 07
    Hidden: No
    Active: No

    Volume ### Ltr Label Fs Type Size Status Info
    ---------- --- ----------- ----- ---------- ------- --------- --------
    * Volume 4 C NTFS Partition 58 GB Healthy Boot

    Disk: 0
    Partition 3
    Type : 07
    Hidden: No
    Active: No

    Volume ### Ltr Label Fs Type Size Status Info
    ---------- --- ----------- ----- ---------- ------- --------- --------
    * Volume 5 G GamezNAppz NTFS Partition 537 GB Healthy

    Partitions of Disk 1:
    ===============

    Partition ### Type Size Offset
    ------------- ---------------- ------- -------
    Partition 1 Primary 3823 MB 31 KB

    Disk: 1
    Partition 1
    Type : 0E
    Hidden: No
    Active: Yes

    Volume ### Ltr Label Fs Type Size Status Info
    ---------- --- ----------- ----- ---------- ------- --------- --------
    * Volume 6 I USBDISK FAT Removable 3823 MB Healthy



    ****** End Of Log ******
  9. Broni Malware Annihilator Posts: 39,231   +175

    Good job :)

    Please download ComboFix from Here or Here to your Desktop.

    **Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**
    1. Please, never rename Combofix unless instructed.
    2. Close any open browsers.
    3. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
      • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
      • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
      NOTE1. If Combofix asks you to install Recovery Console, please allow it.
      NOTE 2. If Combofix asks you to update the program, always do so.
      • Close any open browsers.
      • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
      • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
      • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
    4. Double click on combofix.exe & follow the prompts.
    5. When finished, it will produce a report for you.
    6. Please post the "C:\ComboFix.txt"
    **Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall
    **Note 2 for AVG and CA Internet Security users: ComboFix will not run until AVG/CA Internet Security is uninstalled as a protective measure against the anti-virus. This is because AVG/CA Internet Security "falsely" detects ComboFix (or its embedded files) as a threat and may remove them resulting in the tool not working correctly which in turn can cause "unpredictable results". Since AVG/CA Internet Security cannot be effectively disabled before running ComboFix, the author recommends you to uninstall AVG/CA Internet Security first.
    Use AppRemover to uninstall it: http://www.appremover.com/
    We can reinstall it when we're done with CF.
    **Note 3: If you receive an error "Illegal operation attempted on a registery key that has been marked for deletion", restart computer to fix the issue.
    **Note 4: Some infections may take some significant time to be cured. As long as your computer clock is running Combofix is still working. Be patient.



    Make sure, you re-enable your security programs, when you're done with Combofix.

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    NOTE.
    If, for some reason, Combofix refuses to run, try one of the following:

    1. Run Combofix from Safe Mode (How to...)

    2. Delete Combofix file, download fresh one, but rename combofix.exe to yourname.exe BEFORE saving it to your desktop.
    Do NOT run it yet.

    Please download and run the below tool named Rkill (courtesy of BleepingComputer.com) which may help allow other programs to run.

    There are 4 different versions. If one of them won't run then download and try to run the other one.

    Vista and Win7 users need to right click Rkill and choose Run as Administrator

    You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

    Rkill.com
    Rkill.scr
    Rkill.exe

    • Double-click on the Rkill desktop icon to run the tool.
    • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
    • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
    • If not, delete the file, then download and use the one provided in Link 2.
    • If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.
    • Do not reboot until instructed.
    • If the tool does not run from any of the links provided, please let me know.

    Once you've gotten one of them to run, immediately run your_name.exe by double clicking on it.

    If normal mode still doesn't work, run BOTH tools from safe mode.

    In case #2, please post BOTH logs, rKill and Combofix.

    DO NOT make any other changes to your computer (like installing programs, using other cleaning tools, etc.), until it's officially declared clean!!!
  10. theRadiantChild TechSpot Enthusiast Posts: 220

    I couldnt update the MBR program even though it says im connected to the internet. Assuming the virus is blocking the server to get update
  11. Broni Malware Annihilator Posts: 39,231   +175

    Don't worry about it.
    The main point of that program was to see partitions.
    Go ahead with Combofix.
  12. theRadiantChild TechSpot Enthusiast Posts: 220

    waiting for the combofix log after restart. Will this eventually restore my fiance's desktop and background to what it was before?
  13. theRadiantChild TechSpot Enthusiast Posts: 220

    it said wait a few seconds for log to generate but it never opened the log so i just went and found it manually.

    ComboFix 12-02-07.01 - Kristie 02/07/2012 23:32:54.1.4 - x64
    Microsoft Windows 7 Professional 6.1.7601.1.1252.1.1033.18.4095.2894 [GMT -5:00]
    Running from: C:\Users\Kristie\Desktop\ComboFix.exe
    AV: Microsoft Security Essentials *Enabled/Updated* {108DAC43-C256-20B7-BB05-914135DA5160}
    SP: Microsoft Security Essentials *Enabled/Updated* {ABEC4DA7-E46C-2F39-81B5-AA334E5D1BDD}
    SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
    * Created a new restore point


    ((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))


    C:\Users\Kristie\AppData\Local\assembly\tmp
    C:\Users\Kristie\AppData\Roaming\.#
    C:\Windows\assembly\temp\@
    C:\Windows\assembly\temp\cfg.ini


    ((((((((((((((((((((((((( Files Created from 2012-01-08 to 2012-02-08 )))))))))))))))))))))))))))))))


    2012-02-08 03:14:46 . 2012-01-06 05:15:20 8602168 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{23EE53A5-3E40-4452-B748-65F0A17A5BD2}\mpengine.dll
    2012-02-08 00:22:28 . 2012-02-08 00:22:28 -------- d--h--w- C:\Users\Kristie\AppData\Roaming\Malwarebytes
    2012-02-08 00:22:19 . 2012-02-08 00:22:19 -------- d-----w- C:\ProgramData\Malwarebytes
    2012-01-18 13:22:11 . 2012-01-18 15:16:34 -------- d--h--w- C:\Users\Kristie\AppData\Roaming\FileZilla
    2012-01-14 18:24:59 . 2011-11-17 06:41:18 1731920 ----a-w- C:\Windows\system32\ntdll.dll
    2012-01-14 18:24:59 . 2011-11-17 05:38:39 1292080 ----a-w- C:\Windows\SysWow64\ntdll.dll
    2012-01-14 18:23:59 . 2011-11-19 14:58:00 77312 ----a-w- C:\Windows\system32\packager.dll
    2012-01-14 18:23:59 . 2011-11-19 14:01:00 67072 ----a-w- C:\Windows\SysWow64\packager.dll
    .


    (((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

    2012-01-31 12:44:20 . 2010-01-31 21:30:44 279656 ------w- C:\Windows\system32\MpSigStub.exe
    2012-01-06 05:15:20 . 2011-09-01 14:24:58 8602168 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll


    ((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))


    *Note* empty entries & legit default entries are not shown
    REGEDIT4

    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
    "CtaMon"="CtaMon.dll" [2008-08-27 22:07:34 9728]
    "Adobe ARM"="C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-01-03 07:37:53 843712]
    "SwitchBoard"="C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe" [2010-02-19 17:37:14 517096]
    "AdobeCS5.5ServiceManager"="C:\Program Files (x86)\Common Files\Adobe\CS5.5ServiceManager\CS5.5ServiceManager.exe" [2011-01-12 11:08:56 1523360]
    "Adobe Acrobat Speed Launcher"="G:\Program Files (x86)\CS5\Acrobat 10.0\Acrobat\Acrobat_sl.exe" [2012-01-03 13:10:50 36760]
    "Acrobat Assistant 8.0"="G:\Program Files (x86)\CS5\Acrobat 10.0\Acrobat\Acrotray.exe" [2012-01-03 13:10:50 815512]
    "SunJavaUpdateSched"="C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe" [2011-04-08 16:59:52 254696]

    C:\Users\Kristie\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
    OpenOffice.org 3.3.lnk - G:\Program Files (x86)\OpenOffice.org 3\program\quickstart.exe [2010-12-13 1198592]

    [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
    "ConsentPromptBehaviorAdmin"= 0 (0x0)
    "ConsentPromptBehaviorUser"= 3 (0x3)
    "EnableLUA"= 0 (0x0)
    "EnableUIADesktopToggle"= 0 (0x0)
    "PromptOnSecureDesktop"= 0 (0x0)

    [HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]
    Security Packages REG_MULTI_SZ kerberos msv1_0 schannel wdigest tspkg pku2u livessp

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]
    @="Service"

    R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 18:16:28 130384]
    R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 19:27:14 138576]
    R2 nvUpdatusService;NVIDIA Update Service Daemon;C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Updatus\daemonu.exe [2011-08-03 11:50:00 2255464]
    R3 Creative Audio Engine Licensing Service;Creative Audio Engine Licensing Service;C:\Program Files (x86)\Common Files\Creative Labs Shared\Service\CTAELicensing.exe [2010-03-11 16:32:51 79360]
    R3 Ctafiltv;Ctafiltv;C:\Windows\system32\drivers\Ctafiltv.sys [x]
    R3 MpNWMon;Microsoft Malware Protection Network Driver;C:\Windows\system32\DRIVERS\MpNWMon.sys [x]
    R3 NisDrv;Microsoft Network Inspection System;C:\Windows\system32\DRIVERS\NisDrvWFP.sys [x]
    R3 NisSrv;Microsoft Network Inspection;C:\Program Files\Microsoft Security Client\Antimalware\NisSrv.exe [2011-04-27 21:21:18 288272]
    R3 SwitchBoard;Adobe SwitchBoard;C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe [2010-02-19 17:37:14 517096]
    R3 TsUsbFlt;TsUsbFlt;C:\Windows\system32\drivers\tsusbflt.sys [x]
    R3 wacmoumonitor;Wacom Mode Helper;C:\Windows\system32\DRIVERS\wacmoumonitor.sys [x]
    R3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\system32\Wat\WatAdminSvc.exe [x]
    S0 sptd;sptd;C:\Windows\System32\Drivers\sptd.sys [x]
    S2 CSHelper;CopySafe Helper Service;C:\Windows\SysWOW64\CSHelper.exe [2010-09-12 19:08:14 266240]
    S2 Hamachi2Svc;LogMeIn Hamachi 2.0 Tunneling Engine;G:\Program Files (x86)\LogMeIn Hamachi\hamachi-2.exe [2010-03-30 15:16:14 1823112]
    S2 Stereo Service;NVIDIA Stereoscopic 3D Driver Service;C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe [2011-08-03 07:31:42 379496]
    S2 TabletServiceWacom;TabletServiceWacom;C:\Windows\system32\Wacom_Tablet.exe [x]


    Contents of the 'Scheduled Tasks' folder

    2012-02-07 C:\Windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1568750999-3871971396-1324500092-1001Core.job
    - C:\Users\Kristie\AppData\Local\Google\Update\GoogleUpdate.exe [2011-12-07 03:35:41 . 2011-12-07 03:35:39]

    2012-02-08 C:\Windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1568750999-3871971396-1324500092-1001UA.job
    - C:\Users\Kristie\AppData\Local\Google\Update\GoogleUpdate.exe [2011-12-07 03:35:41 . 2011-12-07 03:35:39]


    --------- x86-64 -----------


    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "RtHDVCpl"="C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe" [2010-01-31 22:00:25 9996320]
    "MSC"="C:\Program Files\Microsoft Security Client\msseces.exe" [2011-06-15 18:35:24 1436736]
    "AdobeAAMUpdater-1.0"="C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe" [2011-03-30 12:46:38 499608]

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
    "LoadAppInit_DLLs"=0x0

    ------- Supplementary Scan -------

    uLocal Page = C:\Windows\system32\blank.htm
    mLocal Page = C:\Windows\SysWOW64\blank.htm
    uInternet Settings,ProxyOverride = *.local
    IE: Append Link Target to Existing PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
    IE: Append to Existing PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html
    IE: Convert Link Target to Adobe PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
    IE: Convert to Adobe PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html
    FF - ProfilePath - C:\Users\Kristie\AppData\Roaming\Mozilla\Firefox\Profiles\pn95u3bb.default\
    FF - prefs.js: browser.startup.homepage - hxxps://www.google.com/accounts/ServiceLogin?service=mail&passive=true&rm=false&continue=http%3A%2F%2Fmail.google.com%2Fmail%2F%3Fui%3Dhtml%26zy%3Dl&bsv=llya694le36z&scc=1&ltmpl=default&ltmplcache=2
  14. theRadiantChild TechSpot Enthusiast Posts: 220

    disreguard last msg here is new log

    ComboFix 12-02-07.01 - Kristie 02/07/2012 23:32:54.1.4 - x64
    Microsoft Windows 7 Professional 6.1.7601.1.1252.1.1033.18.4095.2894 [GMT -5:00]
    Running from: c:\users\Kristie\Desktop\ComboFix.exe
    AV: Microsoft Security Essentials *Enabled/Updated* {108DAC43-C256-20B7-BB05-914135DA5160}
    SP: Microsoft Security Essentials *Enabled/Updated* {ABEC4DA7-E46C-2F39-81B5-AA334E5D1BDD}
    SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
    * Created a new restore point
    .
    .
    ((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
    .
    .
    c:\users\Kristie\AppData\Local\assembly\tmp
    c:\users\Kristie\AppData\Roaming\.#
    c:\windows\assembly\temp\@
    c:\windows\assembly\temp\cfg.ini
    .
    .
    ((((((((((((((((((((((((( Files Created from 2012-01-08 to 2012-02-08 )))))))))))))))))))))))))))))))
    .
    .
    2012-02-08 03:14 . 2012-01-06 05:15 8602168 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{23EE53A5-3E40-4452-B748-65F0A17A5BD2}\mpengine.dll
    2012-02-08 00:22 . 2012-02-08 00:22 -------- d--h--w- c:\users\Kristie\AppData\Roaming\Malwarebytes
    2012-02-08 00:22 . 2012-02-08 00:22 -------- d-----w- c:\programdata\Malwarebytes
    2012-01-18 13:22 . 2012-01-18 15:16 -------- d--h--w- c:\users\Kristie\AppData\Roaming\FileZilla
    2012-01-14 18:24 . 2011-11-17 06:41 1731920 ----a-w- c:\windows\system32\ntdll.dll
    2012-01-14 18:24 . 2011-11-17 05:38 1292080 ----a-w- c:\windows\SysWow64\ntdll.dll
    2012-01-14 18:23 . 2011-11-19 14:58 77312 ----a-w- c:\windows\system32\packager.dll
    2012-01-14 18:23 . 2011-11-19 14:01 67072 ----a-w- c:\windows\SysWow64\packager.dll
    .
    .
    .
    (((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    2012-01-31 12:44 . 2010-01-31 21:30 279656 ------w- c:\windows\system32\MpSigStub.exe
    2012-01-06 05:15 . 2011-09-01 14:24 8602168 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
    .
    .
    ((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    .
    *Note* empty entries & legit default entries are not shown
    REGEDIT4
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
    "CtaMon"="CtaMon.dll" [2008-08-27 9728]
    "Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-01-03 843712]
    "SwitchBoard"="c:\program files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe" [2010-02-19 517096]
    "AdobeCS5.5ServiceManager"="c:\program files (x86)\Common Files\Adobe\CS5.5ServiceManager\CS5.5ServiceManager.exe" [2011-01-12 1523360]
    "Adobe Acrobat Speed Launcher"="g:\program files (x86)\CS5\Acrobat 10.0\Acrobat\Acrobat_sl.exe" [2012-01-03 36760]
    "Acrobat Assistant 8.0"="g:\program files (x86)\CS5\Acrobat 10.0\Acrobat\Acrotray.exe" [2012-01-03 815512]
    "SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2011-04-08 254696]
    .
    c:\users\Kristie\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
    OpenOffice.org 3.3.lnk - g:\program files (x86)\OpenOffice.org 3\program\quickstart.exe [2010-12-13 1198592]
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
    "ConsentPromptBehaviorAdmin"= 0 (0x0)
    "ConsentPromptBehaviorUser"= 3 (0x3)
    "EnableLUA"= 0 (0x0)
    "EnableUIADesktopToggle"= 0 (0x0)
    "PromptOnSecureDesktop"= 0 (0x0)
    .
    [HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]
    Security Packages REG_MULTI_SZ kerberos msv1_0 schannel wdigest tspkg pku2u livessp
    .
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]
    @="Service"
    .
    R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]
    R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]
    R2 nvUpdatusService;NVIDIA Update Service Daemon;c:\program files (x86)\NVIDIA Corporation\NVIDIA Updatus\daemonu.exe [2011-08-03 2255464]
    R3 Creative Audio Engine Licensing Service;Creative Audio Engine Licensing Service;c:\program files (x86)\Common Files\Creative Labs Shared\Service\CTAELicensing.exe [2010-03-11 79360]
    R3 Ctafiltv;Ctafiltv;c:\windows\system32\drivers\Ctafiltv.sys [x]
    R3 MpNWMon;Microsoft Malware Protection Network Driver;c:\windows\system32\DRIVERS\MpNWMon.sys [x]
    R3 NisDrv;Microsoft Network Inspection System;c:\windows\system32\DRIVERS\NisDrvWFP.sys [x]
    R3 NisSrv;Microsoft Network Inspection;c:\program files\Microsoft Security Client\Antimalware\NisSrv.exe [2011-04-27 288272]
    R3 SwitchBoard;Adobe SwitchBoard;c:\program files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe [2010-02-19 517096]
    R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [x]
    R3 wacmoumonitor;Wacom Mode Helper;c:\windows\system32\DRIVERS\wacmoumonitor.sys [x]
    R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [x]
    S0 sptd;sptd;c:\windows\System32\Drivers\sptd.sys [x]
    S2 CSHelper;CopySafe Helper Service;c:\windows\SysWOW64\CSHelper.exe [2010-09-12 266240]
    S2 Hamachi2Svc;LogMeIn Hamachi 2.0 Tunneling Engine;g:\program files (x86)\LogMeIn Hamachi\hamachi-2.exe [2010-03-30 1823112]
    S2 Stereo Service;NVIDIA Stereoscopic 3D Driver Service;c:\program files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe [2011-08-03 379496]
    S2 TabletServiceWacom;TabletServiceWacom;c:\windows\system32\Wacom_Tablet.exe [x]
    .
    .
    Contents of the 'Scheduled Tasks' folder
    .
    2012-02-07 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1568750999-3871971396-1324500092-1001Core.job
    - c:\users\Kristie\AppData\Local\Google\Update\GoogleUpdate.exe [2011-12-07 03:35]
    .
    2012-02-08 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1568750999-3871971396-1324500092-1001UA.job
    - c:\users\Kristie\AppData\Local\Google\Update\GoogleUpdate.exe [2011-12-07 03:35]
    .
    .
    --------- x86-64 -----------
    .
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "RtHDVCpl"="c:\program files\Realtek\Audio\HDA\RAVCpl64.exe" [2010-01-31 9996320]
    "MSC"="c:\program files\Microsoft Security Client\msseces.exe" [2011-06-15 1436736]
    "AdobeAAMUpdater-1.0"="c:\program files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe" [2011-03-30 499608]
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
    "LoadAppInit_DLLs"=0x0
    .
    ------- Supplementary Scan -------
    .
    uLocal Page = c:\windows\system32\blank.htm
    mLocal Page = c:\windows\SysWOW64\blank.htm
    uInternet Settings,ProxyOverride = *.local
    IE: Append Link Target to Existing PDF - c:\program files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
    IE: Append to Existing PDF - c:\program files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html
    IE: Convert Link Target to Adobe PDF - c:\program files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
    IE: Convert to Adobe PDF - c:\program files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html
    FF - ProfilePath - c:\users\Kristie\AppData\Roaming\Mozilla\Firefox\Profiles\pn95u3bb.default\
    FF - prefs.js: browser.startup.homepage - hxxps://www.google.com/accounts/ServiceLogin?service=mail&passive=true&rm=false&continue=http%3A%2F%2Fmail.google.com%2Fmail%2F%3Fui%3Dhtml%26zy%3Dl&bsv=llya694le36z&scc=1&ltmpl=default&ltmplcache=2
    .
    .
    --------------------- LOCKED REGISTRY KEYS ---------------------
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]
    @Denied: (A 2) (Everyone)
    @="FlashBroker"
    "LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil10o_ActiveX.exe,-101"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]
    "Enabled"=dword:00000001
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]
    @="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil10o_ActiveX.exe"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]
    @="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
    @Denied: (A 2) (Everyone)
    @="Shockwave Flash Object"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
    @="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10o.ocx"
    "ThreadingModel"="Apartment"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
    @="0"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
    @="ShockwaveFlash.ShockwaveFlash.10"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
    @="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10o.ocx, 1"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
    @="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
    @="1.0"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
    @="ShockwaveFlash.ShockwaveFlash"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
    @Denied: (A 2) (Everyone)
    @="Macromedia Flash Factory Object"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
    @="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10o.ocx"
    "ThreadingModel"="Apartment"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
    @="FlashFactory.FlashFactory.1"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
    @="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10o.ocx, 1"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
    @="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
    @="1.0"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
    @="FlashFactory.FlashFactory"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]
    @Denied: (A 2) (Everyone)
    @="IFlashBroker4"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]
    @="{00020424-0000-0000-C000-000000000046}"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]
    @="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
    "Version"="1.0"
    .
    [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Control\PCW\Security]
    @Denied: (Full) (Everyone)
    .
    ------------------------ Other Running Processes ------------------------
    .
    c:\program files (x86)\Creative\Shared Files\CTAudSvc.exe
    c:\program files (x86)\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    c:\program files (x86)\Common Files\Microsoft Shared\Ink\TabTip32.exe
    c:\windows\SysWOW64\PnkBstrA.exe
    g:\program files (x86)\LogMeIn Hamachi\hamachi-2-ui.exe
    c:\windows\SysWOW64\rundll32.exe
    c:\program files (x86)\Bonjour\mDNSResponder.exe
    .
    **************************************************************************
    .
    Completion time: 2012-02-07 23:46:28 - machine was rebooted
    ComboFix-quarantined-files.txt 2012-02-08 04:46
    .
    Pre-Run: 9,295,450,112 bytes free
    Post-Run: 9,272,954,880 bytes free
    .
    - - End Of File - - A05200E677C2B91E2FEFB24FA98E40FB
  15. Broni Malware Annihilator Posts: 39,231   +175

    Combofix log is incomplete.
    Lower part is missing.
    Please, do NOT rush.
    It's not a good way of dealing with malwares.

    What exactly is missing?
  16. Broni Malware Annihilator Posts: 39,231   +175

    That's better.
    Read my previous reply.

    Disregard:
  17. theRadiantChild TechSpot Enthusiast Posts: 220

    Seems like icons have been restored background is solid black. Oh well ill tell her to find a new background lol. Sorry i resubmitted the complete log. I need to relax I get into a rush sometimes. I really want to learn this stuff so I'm trying to look over the logs with you. Some of it looks familiar but most of it is greek to me.
  18. Broni Malware Annihilator Posts: 39,231   +175

    Don't.
    That's the worst approach.

    See if you can change background manually.

    Make sure to let me know if anything else is missing.
    Take your time to check.


    When ready.....

    Download OTL to your Desktop.

    • Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
    • Click the Scan All Users checkbox.
    • Under the Custom Scan box paste this in:


    netsvcs
    drivers32
    %SYSTEMDRIVE%\*.*
    %systemroot%\Fonts\*.com
    %systemroot%\Fonts\*.dll
    %systemroot%\Fonts\*.ini
    %systemroot%\Fonts\*.ini2
    %systemroot%\Fonts\*.exe
    %systemroot%\system32\spool\prtprocs\w32x86\*.*
    %systemroot%\REPAIR\*.bak1
    %systemroot%\REPAIR\*.ini
    %systemroot%\system32\*.jpg
    %systemroot%\*.jpg
    %systemroot%\*.png
    %systemroot%\*.scr
    %systemroot%\*._sy
    %APPDATA%\Adobe\Update\*.*
    %ALLUSERSPROFILE%\Favorites\*.*
    %APPDATA%\Microsoft\*.*
    %PROGRAMFILES%\*.*
    %APPDATA%\Update\*.*
    %systemroot%\*. /mp /s
    CREATERESTOREPOINT
    %systemroot%\System32\config\*.sav
    %PROGRAMFILES%\bak. /s
    %systemroot%\system32\bak. /s
    %ALLUSERSPROFILE%\Start Menu\*.lnk /x
    %systemroot%\system32\config\systemprofile\*.dat /x
    %systemroot%\*.config
    %systemroot%\system32\*.db
    %APPDATA%\Microsoft\Internet Explorer\Quick Launch\*.lnk /x
    %USERPROFILE%\Desktop\*.exe
    %PROGRAMFILES%\Common Files\*.*
    %systemroot%\*.src
    %systemroot%\install\*.*
    %systemroot%\system32\DLL\*.*
    %systemroot%\system32\HelpFiles\*.*
    %systemroot%\system32\rundll\*.*
    %systemroot%\winn32\*.*
    %systemroot%\Java\*.*
    %systemroot%\system32\test\*.*
    %systemroot%\system32\Rundll32\*.*
    %systemroot%\AppPatch\Custom\*.*
    %APPDATA%\Roaming\Microsoft\Windows\Recent\*.lnk /x
    %PROGRAMFILES%\PC-Doctor\Downloads\*.*
    %PROGRAMFILES%\Internet Explorer\*.tmp
    %PROGRAMFILES%\Internet Explorer\*.dat
    %USERPROFILE%\My Documents\*.exe
    %USERPROFILE%\*.exe
    %systemroot%\ADDINS\*.*
    %systemroot%\assembly\*.bak2
    %systemroot%\Config\*.*
    %systemroot%\REPAIR\*.bak2
    %systemroot%\SECURITY\Database\*.sdb /x
    %systemroot%\SYSTEM\*.bak2
    %systemroot%\Web\*.bak2
    %systemroot%\Driver Cache\*.*
    %PROGRAMFILES%\Mozilla Firefox\0*.exe
    %ProgramFiles%\Microsoft Common\*.*
    %ProgramFiles%\TinyProxy.
    %USERPROFILE%\Favorites\*.url /x
    %systemroot%\system32\*.bk
    %systemroot%\*.te
    %systemroot%\system32\system32\*.*
    %ALLUSERSPROFILE%\*.dat /x
    %systemroot%\system32\drivers\*.rmv
    dir /b "%systemroot%\system32\*.exe" | find /i " " /c
    dir /b "%systemroot%\*.exe" | find /i " " /c
    %PROGRAMFILES%\Microsoft\*.*
    %systemroot%\System32\Wbem\proquota.exe
    %PROGRAMFILES%\Mozilla Firefox\*.dat
    %USERPROFILE%\Cookies\*.txt /x
    %SystemRoot%\system32\fonts\*.*
    %systemroot%\system32\winlog\*.*
    %systemroot%\system32\Language\*.*
    %systemroot%\system32\Settings\*.*
    %systemroot%\system32\*.quo
    %SYSTEMROOT%\AppPatch\*.exe
    %SYSTEMROOT%\inf\*.exe
    %SYSTEMROOT%\Installer\*.exe
    %systemroot%\system32\config\*.bak2
    %systemroot%\system32\Computers\*.*
    %SystemRoot%\system32\Sound\*.*
    %SystemRoot%\system32\SpecialImg\*.*
    %SystemRoot%\system32\code\*.*
    %SystemRoot%\system32\draft\*.*
    %SystemRoot%\system32\MSSSys\*.*
    %ProgramFiles%\Javascript\*.*
    %systemroot%\pchealth\helpctr\System\*.exe /s
    %systemroot%\Web\*.exe
    %systemroot%\system32\msn\*.*
    %systemroot%\system32\*.tro
    %AppData%\Microsoft\Installer\msupdates\*.*
    %ProgramFiles%\Messenger\*.*
    %systemroot%\system32\systhem32\*.*
    %systemroot%\system\*.exe
    HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install|LastSuccessTime /rs
    /md5start
    /md5stop


    • Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
    • When the scan completes, it will open two notepad windows: OTL.txt and Extras.txt. These are saved in the same location as OTL.
    • Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post them back here.
  19. theRadiantChild TechSpot Enthusiast Posts: 220

    running OTL. Internet does not seem to be connecting
  20. Broni Malware Annihilator Posts: 39,231   +175

    When done with OTL....

    Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
    • Make sure the following options are checked:
      • Internet Services
      • Windows Firewall
      • System Restore
      • Security Center
      • Windows Update
    • Press "Scan".
    • It will create a log (FSS.txt) in the same directory the tool is run.
    • Please copy and paste the log to your reply.