Fiancee virus

Solved
By theRadiantChild
Feb 7, 2012
  1. theRadiantChild

    theRadiantChild TechSpot Enthusiast Topic Starter Posts: 249

    Farbar Service Scanner Version: 05-02-2012
    Ran by Kristie (administrator) on 08-02-2012 at 00:50:22
    Running from "C:\Users\Kristie\Desktop"
    Microsoft Windows 7 Professional Service Pack 1 (X64)
    Boot Mode: Normal
    ****************************************************************

    Internet Services:
    ============

    Connection Status:
    ==============
    Localhost is accessible.
    LAN connected.
    Google IP is accessible.
    Yahoo IP is accessible.


    Windows Firewall:
    =============
    mpsdrv Service is not running. Checking service configuration:
    The start type of mpsdrv service is OK.
    The ImagePath of mpsdrv service is OK.

    MpsSvc Service is not running. Checking service configuration:
    Checking Start type: Attention! Unable to open MpsSvc registry key. The service key does not exist.
    Checking ImagePath: Attention! Unable to open MpsSvc registry key. The service key does not exist.
    Checking ServiceDll: Attention! Unable to open MpsSvc registry key. The service key does not exist.


    Firewall Disabled Policy:
    ==================


    System Restore:
    ============

    System Restore Disabled Policy:
    ========================


    Security Center:
    ============

    Windows Update:
    ===========

    File Check:
    ========
    C:\Windows\System32\nsisvc.dll => MD5 is legit
    C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
    C:\Windows\System32\dhcpcore.dll => MD5 is legit
    C:\Windows\System32\drivers\afd.sys => MD5 is legit
    C:\Windows\System32\drivers\tdx.sys => MD5 is legit
    C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
    C:\Windows\System32\dnsrslvr.dll => MD5 is legit
    C:\Windows\System32\mpssvc.dll => MD5 is legit
    C:\Windows\System32\bfe.dll => MD5 is legit
    C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
    C:\Windows\System32\SDRSVC.dll => MD5 is legit
    C:\Windows\System32\vssvc.exe => MD5 is legit
    C:\Windows\System32\wscsvc.dll => MD5 is legit
    C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
    C:\Windows\System32\wuaueng.dll => MD5 is legit
    C:\Windows\System32\qmgr.dll => MD5 is legit
    C:\Windows\System32\es.dll => MD5 is legit
    C:\Windows\System32\cryptsvc.dll => MD5 is legit
    C:\Windows\System32\svchost.exe => MD5 is legit
    C:\Windows\System32\rpcss.dll => MD5 is legit


    **** End of log ****
  2. theRadiantChild

    theRadiantChild TechSpot Enthusiast Topic Starter Posts: 249

    Another thing I gotta ask. How come MSSE didn't do its job? I mean it caught the virus scum but yet it still infected the machine?
  3. Broni

    Broni Malware Annihilator Posts: 45,175   +242

    There is no perfect security program.
    Rootkits are especially sneaky.
  4. theRadiantChild

    theRadiantChild TechSpot Enthusiast Topic Starter Posts: 249

    hmmm her computer says its connected to internet but page cannot be displayed>?
  5. theRadiantChild

    theRadiantChild TechSpot Enthusiast Topic Starter Posts: 249

    and isnt sometimes easier to just do a system restore instead of doing a virus cleaning. It seems like at times it takes longer to dis-infect a system than just doing a nuke n pave...your thoughts?
  6. Broni

    Broni Malware Annihilator Posts: 45,175   +242

    Try different browser.
    Restart computer....
  7. Broni

    Broni Malware Annihilator Posts: 45,175   +242

    System restore will NOT remove an infection.
  8. theRadiantChild

    theRadiantChild TechSpot Enthusiast Topic Starter Posts: 249

    even if you reformat? I rebooted her machine, tried different browsers. No luck. Ran TFC. Again it says its connected down in the taskbar. I have noticed though that her computer takes an unusually long time to connect. Where as my computer connects almost instantly upon booting.
  9. theRadiantChild

    theRadiantChild TechSpot Enthusiast Topic Starter Posts: 249

    did a diagnostics says computer is configured properly but the DNS server is not responding
  10. theRadiantChild

    theRadiantChild TechSpot Enthusiast Topic Starter Posts: 249

    IPV4 is connected
    IPV6 says no internet access
  11. Broni

    Broni Malware Annihilator Posts: 45,175   +242

    If you format the drive, yes.

    The other logs indicate the connection is there.
  12. Broni

    Broni Malware Annihilator Posts: 45,175   +242

    Re-run MiniToolbox with this checked:
    List IP configuration
  13. theRadiantChild

    theRadiantChild TechSpot Enthusiast Topic Starter Posts: 249

    MiniToolBox by Farbar Version: 18-01-2012
    Ran by Kristie (administrator) on 08-02-2012 at 01:17:16
    Microsoft Windows 7 Professional Service Pack 1 (X64)
    Boot Mode: Normal
    ***************************************************************************
    ========================= IP Configuration: ================================

    NVIDIA nForce Networking Controller = Local Area Connection 2 (Connected)
    Hamachi Network Interface = Hamachi (Connected)
    NVIDIA nForce Networking Controller = Local Area Connection (Media disconnected)


    # ----------------------------------
    # IPv4 Configuration
    # ----------------------------------
    pushd interface ipv4

    reset
    set global
    add route prefix=0.0.0.0/0 interface="Hamachi" nexthop=5.0.0.1 publish=Yes
    set interface interface="Hamachi" forwarding=disabled advertise=disabled metric=9000 siteprefixlength=0 nud=disabled routerdiscovery=disabled managedaddress=disabled otherstateful=disabled weakhostsend=disabled weakhostreceive=disabled ignoredefaultroutes=disabled advertisedrouterlifetime=0 advertisedefaultroute=disabled currenthoplimit=0 forcearpndwolpattern=disabled enabledirectedmacwolpattern=disabled


    popd
    # End of IPv4 configuration



    Windows IP Configuration

    Host Name . . . . . . . . . . . . : Kristie-PC
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No

    Ethernet adapter Local Area Connection 2:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : NVIDIA nForce Networking Controller #2
    Physical Address. . . . . . . . . : 00-04-4B-18-94-6C
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::ddaa:3254:d89f:1f27%11(Preferred)
    IPv4 Address. . . . . . . . . . . : 192.168.1.104(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : Wednesday, February 08, 2012 1:03:12 AM
    Lease Expires . . . . . . . . . . : Thursday, February 09, 2012 1:03:12 AM
    Default Gateway . . . . . . . . . : 192.168.1.1
    DHCP Server . . . . . . . . . . . : 192.168.1.1
    DHCPv6 IAID . . . . . . . . . . . : 301990987
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-12-F7-D5-FD-00-04-4B-18-94-6C
    DNS Servers . . . . . . . . . . . : 74.128.17.114
    74.128.19.102
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Ethernet adapter Local Area Connection:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : NVIDIA nForce Networking Controller
    Physical Address. . . . . . . . . : 00-04-4B-18-94-6B
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Ethernet adapter Hamachi:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Hamachi Network Interface
    Physical Address. . . . . . . . . : 00-23-C3-CA-FC-5C
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    IPv4 Address. . . . . . . . . . . : 5.202.252.92(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.0.0.0
    Lease Obtained. . . . . . . . . . : Wednesday, February 08, 2012 1:01:51 AM
    Lease Expires . . . . . . . . . . : Thursday, February 07, 2013 1:03:58 AM
    Default Gateway . . . . . . . . . : 5.0.0.1
    DHCP Server . . . . . . . . . . . : 5.0.0.1
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Tunnel adapter isatap.{1ACE0D9B-3369-4F94-A6D4-61EA0B8212A1}:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter isatap.{95AA14A4-146B-40D3-924C-9C0B2C11ED29}:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter 6TO4 Adapter:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft 6to4 Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Teredo Tunneling Pseudo-Interface:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter isatap.{E4BCA415-0663-4A09-B09B-287C958B18D7}:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    DNS request timed out.
    timeout was 2 seconds.
    Server: UnKnown
    Address: 74.128.17.114

    DNS request timed out.
    timeout was 2 seconds.
    DNS request timed out.
    timeout was 2 seconds.
    DNS request timed out.
    timeout was 2 seconds.
    DNS request timed out.
    timeout was 2 seconds.
    Ping request could not find host google.com. Please check the name and try again.
    DNS request timed out.
    timeout was 2 seconds.
    Server: UnKnown
    Address: 74.128.17.114

    DNS request timed out.
    timeout was 2 seconds.
    DNS request timed out.
    timeout was 2 seconds.
    DNS request timed out.
    timeout was 2 seconds.
    DNS request timed out.
    timeout was 2 seconds.
    Ping request could not find host yahoo.com. Please check the name and try again.
    DNS request timed out.
    timeout was 2 seconds.
    Server: UnKnown
    Address: 74.128.17.114

    DNS request timed out.
    timeout was 2 seconds.
    DNS request timed out.
    timeout was 2 seconds.
    DNS request timed out.
    timeout was 2 seconds.
    DNS request timed out.
    timeout was 2 seconds.
    Ping request could not find host bleepingcomputer.com. Please check the name and try again.

    Pinging 127.0.0.1 with 32 bytes of data:
    Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
    Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

    Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
    ===========================================================================
    Interface List
    11...00 04 4b 18 94 6c ......NVIDIA nForce Networking Controller #2
    10...00 04 4b 18 94 6b ......NVIDIA nForce Networking Controller
    14...00 23 c3 ca fc 5c ......Hamachi Network Interface
    1...........................Software Loopback Interface 1
    17...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
    18...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
    13...00 00 00 00 00 00 00 e0 Microsoft 6to4 Adapter
    12...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
    15...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #3
    ===========================================================================

    IPv4 Route Table
    ===========================================================================
    Active Routes:
    Network Destination Netmask Gateway Interface Metric
    0.0.0.0 0.0.0.0 5.0.0.1 5.202.252.92 9256
    0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.104 20
    5.0.0.0 255.0.0.0 On-link 5.202.252.92 9256
    5.202.252.92 255.255.255.255 On-link 5.202.252.92 9256
    5.255.255.255 255.255.255.255 On-link 5.202.252.92 9256
    127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
    127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
    127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
    169.254.0.0 255.255.0.0 On-link 192.168.1.104 296
    169.254.255.255 255.255.255.255 On-link 192.168.1.104 276
    192.168.1.0 255.255.255.0 On-link 192.168.1.104 276
    192.168.1.104 255.255.255.255 On-link 192.168.1.104 276
    192.168.1.255 255.255.255.255 On-link 192.168.1.104 276
    224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
    224.0.0.0 240.0.0.0 On-link 5.202.252.92 9256
    224.0.0.0 240.0.0.0 On-link 192.168.1.104 276
    255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
    255.255.255.255 255.255.255.255 On-link 5.202.252.92 9256
    255.255.255.255 255.255.255.255 On-link 192.168.1.104 276
    ===========================================================================
    Persistent Routes:
    Network Address Netmask Gateway Address Metric
    0.0.0.0 0.0.0.0 5.0.0.1 Default
    ===========================================================================

    IPv6 Route Table
    ===========================================================================
    Active Routes:
    If Metric Network Destination Gateway
    1 306 ::1/128 On-link
    11 276 fe80::/64 On-link
    11 276 fe80::ddaa:3254:d89f:1f27/128
    On-link
    1 306 ff00::/8 On-link
    11 276 ff00::/8 On-link
    ===========================================================================
    Persistent Routes:
    None

    **** End of log ****
     
  14. Broni

    Broni Malware Annihilator Posts: 45,175   +242

    I'll be going to bed so this is my last reply.

    First FSS log indicated some DNS cache service problem.
    Then the very next one was fine along with MiniToolbox log being fine as well.

    Now, DNS issue is back.

    I suspect either corrupted network adapter driver (reinstall?), or (more likely) NIC card going bad.

    I'll check on you tomorrow morning.
  15. theRadiantChild

    theRadiantChild TechSpot Enthusiast Topic Starter Posts: 249

    ok sounds good. thanks for everything Broni. You are truly awesome
  16. Broni

    Broni Malware Annihilator Posts: 45,175   +242

    Let me know if you figure it out.
  17. theRadiantChild

    theRadiantChild TechSpot Enthusiast Topic Starter Posts: 249

    I just tinkered around in win7 network diags and got it working again. Not sure for how long though.
  18. Broni

    Broni Malware Annihilator Posts: 45,175   +242

    If it happens again I'd probably replace NIC card. Cheap.

    Said that we still have couple of issues.

    Update Adobe Flash Player
    Download the Latest Adobe Flash for Firefox and IE Without Any Extras: http://www.404techsupport.com/2010/...-flash-for-firefox-and-ie-without-any-extras/

    Then Windows firewall seems to be not working because of missing registry key.

    Following steps involve registry editing. Please create new restore point before proceeding!!!
    How to:
    XP - http://support.microsoft.com/kb/948247
    Vista and Seven - http://www.howtogeek.com/howto/wind...tore-point-for-windows-vistas-system-restore/


    Download Seven.zip file from here: http://www.smartestcomputing.us.com/files/download/9-registry-network-keys/
    Unzip the file.
    You'll find several files inside.
    Double click on mpssvc.reg file and confirm the prompt.
    Restart computer, see if you can turn Windows firewall on and post new FSS log.
  19. theRadiantChild

    theRadiantChild TechSpot Enthusiast Topic Starter Posts: 249

    Sorry it took a a day Broni. I went back to work. I was sick the past few days and stayed home. Here is the FSS log. Windows indicates the firewall is turned on.
    Farbar Service Scanner Version: 18-01-2012 01
    Ran by Kristie (administrator) on 10-02-2012 at 06:48:34
    Microsoft Windows 7 Professional Service Pack 1 (X64)
    Boot Mode: Normal
    ****************************************************************

    Internet Services:
    ============

    Connection Status:
    ==============
    Localhost is accessible.
    LAN connected.
    Google IP is accessible.
    Yahoo IP is accessible.


    Windows Firewall:
    =============

    Firewall Disabled Policy:
    ==================


    System Restore:
    ============
    SDRSVC Service is not running. Checking service configuration:
    The start type of SDRSVC service is OK.
    The ImagePath of SDRSVC service is OK.
    The ServiceDll of SDRSVC service is OK.

    VSS Service is not running. Checking service configuration:
    The start type of VSS service is OK.
    The ImagePath of VSS service is OK.


    System Restore Disabled Policy:
    ========================


    Security Center:
    ============

    Windows Update:
    ===========
    BITS Service is not running. Checking service configuration:
    The start type of BITS service is set to Demand. The default start type is Auto.
    The ImagePath of BITS service is OK.
    The ServiceDll of BITS service is OK.


    File Check:
    ========
    C:\Windows\System32\nsisvc.dll => MD5 is legit
    C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
    C:\Windows\System32\dhcpcore.dll => MD5 is legit
    C:\Windows\System32\drivers\afd.sys => MD5 is legit
    C:\Windows\System32\drivers\tdx.sys => MD5 is legit
    C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
    C:\Windows\System32\dnsrslvr.dll => MD5 is legit
    C:\Windows\System32\mpssvc.dll => MD5 is legit
    C:\Windows\System32\bfe.dll => MD5 is legit
    C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
    C:\Windows\System32\SDRSVC.dll => MD5 is legit
    C:\Windows\System32\vssvc.exe => MD5 is legit
    C:\Windows\System32\wscsvc.dll => MD5 is legit
    C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
    C:\Windows\System32\wuaueng.dll => MD5 is legit
    C:\Windows\System32\qmgr.dll => MD5 is legit
    C:\Windows\System32\es.dll => MD5 is legit
    C:\Windows\System32\cryptsvc.dll => MD5 is legit
    C:\Windows\System32\svchost.exe => MD5 is legit
    C:\Windows\System32\rpcss.dll => MD5 is legit


    **** End of log ****
  20. Broni

    Broni Malware Annihilator Posts: 45,175   +242

    Good.

    Did you turn Windows firewall on?

    Update Adobe Flash Player
    Download the Latest Adobe Flash for Firefox and IE Without Any Extras: http://www.404techsupport.com/2010/...-flash-for-firefox-and-ie-without-any-extras/

    ==============================================================

    Your computer is clean [​IMG]

    1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

    Run OTL

    • Under the Custom Scans/Fixes box at the bottom, paste in the following:

    Code:
    :OTL
    :Commands
    [purity]
    [emptytemp]
    [EMPTYFLASH]
    [emptyjava]
    [CLEARALLRESTOREPOINTS]
    [Reboot]
    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • Post resulting log.

    2. Now, we'll remove all tools, we used during our cleaning process

    Clean up with OTL:

    • Double-click OTL.exe to start the program.
    • Close all other programs apart from OTL as this step will require a reboot
    • On the OTL main screen, press the CLEANUP button
    • Say Yes to the prompt and then allow the program to reboot your computer.

    If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

    3. Make sure, Windows Updates are current.

    4. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

    5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

    6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

    7. Run Temporary File Cleaner (TFC) weekly.

    8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

    9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
    The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

    10. (Windows XP only) Run defrag at your convenience.

    11. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

    12. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

    13. Please, let me know, how your computer is doing.
  21. theRadiantChild

    theRadiantChild TechSpot Enthusiast Topic Starter Posts: 249

    computer is doing great besides internet working intermittently. That could be a simple driver issue but i'll handle that :) The firewall was already on. I'm not sure why its not showing in the FSS log. You rock Broni. Donations will be coming your way soon. I have applied numerous places for the malware university but still haven't heard anything. Why don't you teach a class? Sign me up! :D
  22. Broni

    Broni Malware Annihilator Posts: 45,175   +242

    LOL.....

    Way to go!! [​IMG]
    Good luck and stay safe :)


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