i've been trying to fix an error message about the Generic Host Process on my college student daughter (this means she will never listen to a partent).
while trying to fix, the computer seezes each time i boot normal. when i try to follow the "updated 8 steps to heaven", i cannot proceed in normal mode.
After downloading all of the programs suggested in the 8 steps, i used msconfig, and and did a diagnostic boot.
with that, i can work fairly well in windows (no internet of course).
I completed:
Step 1. am using symantec endpoint. here are the problems it found on 12-3:
Risk Filename Original Location Status Date
Bloodhound.Exploit.196 4cb51df7.tmp c:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\xfer\ Infected 12/3/2010 12:18
Downloader.MisleadApp 4cb51e00.tmp c:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\xfer\ Infected 12/3/2010 12:18
Downloader.MisleadApp 4cb51e01.tmp c:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\xfer\ Infected 12/3/2010 12:18
Bloodhound.Exploit.196 4ccd2986.tmp c:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\xfer\ Infected 12/3/2010 12:18
Downloader.MisleadApp 4ccd2990.tmp c:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\xfer\ Infected 12/3/2010 12:18
Downloader.MisleadApp 4ccd299a.tmp c:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\xfer\ Infected 12/3/2010 12:18
Bloodhound.Exploit.196 4cce4634.tmp c:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\xfer\ Infected 12/3/2010 12:18
Downloader.MisleadApp 4cce463e.tmp c:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\xfer\ Infected 12/3/2010 12:18
Downloader.MisleadApp 4cce4648.tmp c:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\xfer\ Infected 12/3/2010 12:18
Trojan.ADH.2 A0115426.dll c:\System Volume Information\_restore{E3FF2A64-F4C8-4AB3-9975-3A8564ED88EF}\RP340\ Infected 12/3/2010 12:54
Trojan.ADH.2 A0115427.exe c:\System Volume Information\_restore{E3FF2A64-F4C8-4AB3-9975-3A8564ED88EF}\RP340\ Infected 12/3/2010 12:54
Step 2. Used TFC.
Step 3. Malware log:
Malwarebytes' Anti-Malware 1.50
www.malwarebytes.org
Database version: 5214
Windows 5.1.2600 Service Pack 3
Internet Explorer 7.0.5730.11
12/6/2010 2:52:27 PM
mbam-log-2010-12-06 (14-52-14).txt
Scan type: Quick scan
Objects scanned: 196958
Time elapsed: 8 minute(s), 28 second(s)
Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 3
Registry Values Infected: 0
Registry Data Items Infected: 3
Folders Infected: 0
Files Infected: 0
Memory Processes Infected:
(No malicious items detected)
Memory Modules Infected:
(No malicious items detected)
Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{1602F07D-8BF3-4C08-BDD6-DDDB1C48AEDC} (Adware.ClickPotato) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{B58926D6-CFB0-45D2-9C28-4B5A0F0368AE} (Adware.ClickPotato) -> No action taken.
HKEY_CURRENT_USER\Software\clickpotatolitesa (Adware.ClickPotato) -> No action taken.
Registry Values Infected:
(No malicious items detected)
Registry Data Items Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced\Start_ShowMyDocs (Hijack.StartMenu) -> Bad: (0) Good: (1) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced\StartMenuLogoff (Hijack.StartMenu) -> Bad: (1) Good: (0) -> No action taken.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\CryptSvc\Start (PUM.Disabled.Cryptsvc) -> Bad: (4) Good: (2) -> No action taken.
Folders Infected:
(No malicious items detected)
Files Infected:
(No malicious items detected)
Step 4. gmr log
GMER 1.0.15.15530 - http://www.gmer.net
Rootkit quick scan 2010-12-06 15:05:15
Windows 5.1.2600 Service Pack 3 Harddisk0\DR0 -> \Device\Ide\IAAStorageDevice-1 Intel___ rev.1.0.
Running: jphw4q69.exe; Driver: C:\DOCUME~1\BETTYH~1\LOCALS~1\Temp\fgrirpod.sys
---- Devices - GMER 1.0.15 ----
Device Ntfs.sys (NT File System Driver/Microsoft Corporation)
AttachedDevice \Driver\Tcpip \Device\Ip SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)
AttachedDevice \Driver\Tcpip \Device\Ip wpsdrvnt.sys (Symantec CMC Firewall WPS/Symantec Corporation)
AttachedDevice \Driver\Tcpip \Device\Tcp SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)
AttachedDevice \Driver\Tcpip \Device\Tcp wpsdrvnt.sys (Symantec CMC Firewall WPS/Symantec Corporation)
AttachedDevice \Driver\Tcpip \Device\Udp SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)
AttachedDevice \Driver\Tcpip \Device\Udp wpsdrvnt.sys (Symantec CMC Firewall WPS/Symantec Corporation)
AttachedDevice \Driver\Tcpip \Device\RawIp SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)
AttachedDevice \Driver\Tcpip \Device\RawIp wpsdrvnt.sys (Symantec CMC Firewall WPS/Symantec Corporation)
AttachedDevice \Driver\Kbdclass \Device\KeyboardClass0 SynTP.sys (Synaptics Touchpad Driver/Synaptics, Inc.)
---- EOF - GMER 1.0.15 ----
Step 5a.
DDS Log:
DDS (Ver_10-12-05.01) - NTFSx86
Run by Betty Hedrick at 15:05:56.43 on Mon 12/06/2010
Internet Explorer: 7.0.5730.11
============== Running Processes ===============
============== Pseudo HJT Report ===============
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: RoboForm: {724d43a9-0d85-11d4-9908-00400523e39a} - c:\program files\siber systems\ai roboform\roboform.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.6.5805.1910\swg.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
TB: &RoboForm: {724d43a0-0d85-11d4-9908-00400523e39a} - c:\program files\siber systems\ai roboform\roboform.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
EB: Adobe PDF: {182ec0be-5110-49c8-a062-beb1d02a220b} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
mRun: [MSConfig] c:\windows\pchealth\helpctr\binaries\MSCONFIG.EXE /auto
mPolicies-explorer: NoWelcomeScreen = 1 (0x1)
IE: Append to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert link target to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert link target to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert selected links to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert selected links to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Convert selection to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert selection to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Customize Menu - file://c:\program files\siber systems\ai roboform\RoboFormComCustomizeIEMenu.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: Fill Forms - file://c:\program files\siber systems\ai roboform\RoboFormComFillForms.html
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_950DF09FAB501E03.dll/cmsidewiki.html
IE: Password Generator - file://c:\program files\siber systems\ai roboform\RoboFormComPasswordGenerator.html
IE: RoboForm Toolbar - file://c:\program files\siber systems\ai roboform\RoboFormComShowToolbar.html
IE: Save Forms - file://c:\program files\siber systems\ai roboform\RoboFormComSavePass.html
IE: {320AF880-6646-11D3-ABEE-C5DBF3571F46} - c:\program files\siber systems\ai roboform\RoboFormComFillForms.html
IE: {724d43aa-0d85-11d4-9908-00400523e39a} - c:\program files\siber systems\ai roboform\RoboFormComShowToolbar.html
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
Trusted Zone: google.com\www
DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} - hxxp://go.microsoft.com/fwlink/?linkid=67633
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?linkid=39204
DPF: {1E54D648-B804-468d-BC78-4AFFED8E262E} - hxxp://www.nvidia.com/content/DriverDownload/srl/3.0.0.0/srl_bin/sysreqlab3.cab
DPF: {3DC2E31C-371A-4BD3-9A27-CDF57CE604CF} - hxxp://download.microsoft.com/download/7/1/D/71D9F11F-0C02-4707-9D60-D56EA8951020/pmupd806.exe
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1291583959040
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1184988557625
DPF: {7584C670-2274-4EFB-B00B-D6AABA6D3850} - hxxps://mail.nwgroup.com/Remote/msrdp.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {C7DB51B4-BCF7-4923-8874-7F1A0DC92277} - hxxp://office.microsoft.com/officeupdate/content/opuc4.cab
DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} - hxxp://www.adobe.com/products/acrobat/nos/gp.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} - hxxps://horsesmouthllc.webex.com/client/T27LB/event/ieatgpc.cab
DPF: {E77F23EB-E7AB-4502-8F37-247DBAF1A147} - hxxp://gfx2.hotmail.com/mail/w4/pr01/photouploadcontrol/MSNPUpld.cab
DPF: {EF0DBA6F-43CE-4B26-9808-2AB38FA0DB29} - hxxp://fdl.msn.com/public/investor/v13/ticker.cab
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: LMIinit - LMIinit.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
============= SERVICES / DRIVERS ===============
=============== Created Last 30 ================
2010-12-06 22:42:30 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-12-06 22:42:27 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-12-06 21:34:42 -------- d-----w- c:\docume~1\bettyh~1\applic~1\ElevatedDiagnostics
2010-12-05 21:17:05 -------- d-----w- c:\windows\system32\CatRoot2
2010-12-05 20:40:35 -------- d-----w- c:\docume~1\bettyh~1\applic~1\Malwarebytes
2010-12-05 20:40:28 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-12-05 20:40:28 -------- d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2010-12-05 19:55:09 -------- d-----w- c:\program files\Yahoo!
2010-12-03 22:26:03 -------- d-sha-r- C:\cmdcons
2010-12-03 22:05:25 89088 ----a-w- c:\windows\MBR.exe
2010-12-03 22:05:25 256512 ----a-w- c:\windows\PEV.exe
2010-12-03 22:05:15 -------- d-s---w- C:\ComboFix
2010-12-03 18:51:39 -------- d-----w- c:\docume~1\bettyh~1\locals~1\applic~1\LogMeIn
==================== Find3M ====================
2010-09-27 21:50:44 83360 ----a-w- c:\windows\system32\LMIRfsClientNP.dll
2010-09-27 21:49:26 53632 ----a-w- c:\windows\system32\spool\prtprocs\w32x86\LMIproc.dll
2010-09-27 21:49:18 87424 ----a-w- c:\windows\system32\LMIinit.dll
2010-09-27 21:49:18 29568 ----a-w- c:\windows\system32\LMIport.dll
2010-09-18 19:23:26 974848 ----a-w- c:\windows\system32\mfc42u.dll
2010-09-18 06:53:25 974848 --sh--w- c:\windows\system32\mfc42.dll
2010-09-18 06:53:25 954368 ----a-w- c:\windows\system32\mfc40.dll
2010-09-18 06:53:25 953856 ----a-w- c:\windows\system32\mfc40u.dll
2010-09-15 11:50:37 472808 ----a-w- c:\windows\system32\deployJava1.dll
2010-09-15 09:29:49 73728 ----a-w- c:\windows\system32\javacpl.cpl
2010-09-09 13:38:01 832512 ----a-w- c:\windows\system32\wininet.dll
2010-09-09 13:38:01 1830912 ----a-w- c:\windows\system32\inetcpl.cpl
2010-09-09 13:38:00 78336 ----a-w- c:\windows\system32\ieencode.dll
2010-09-09 13:38:00 17408 ------w- c:\windows\system32\corpol.dll
2010-09-08 15:57:57 389120 ----a-w- c:\windows\system32\html.iec
2004-08-04 12:00:00 94784 --sh--w- c:\windows\twain.dll
2008-04-14 00:12:07 50688 --sh--w- c:\windows\twain_32.dll
2008-04-14 00:12:01 57344 --sh--w- c:\windows\system32\msvcirt.dll
2008-04-14 00:12:01 413696 --sh--w- c:\windows\system32\msvcp60.dll
2008-04-14 00:12:01 343040 --sh--w- c:\windows\system32\msvcrt.dll
2008-04-14 00:12:02 551936 --sh--w- c:\windows\system32\oleaut32.dll
2008-04-14 00:12:02 84992 --sh--w- c:\windows\system32\olepro32.dll
2008-04-14 00:12:32 11776 --sh--w- c:\windows\system32\regsvr32.exe
=================== ROOTKIT ====================
Stealth MBR rootkit/Mebroot/Sinowal/TDL4 detector 0.4.2 by Gmer, http://www.gmer.net
Windows 5.1.2600 Disk: Intel___ rev.1.0. -> Harddisk0\DR0 -> \Device\Ide\IAAStorageDevice-0
device: opened successfully
user: MBR read successfully
Disk trace:
called modules: ntoskrnl.exe CLASSPNP.SYS disk.sys iaStor.sys hal.dll
c:\windows\system32\drivers\iaStor.sys Intel Corporation Intel Matrix Storage Manager driver
1 nt!IofCallDriver[0x804E13B9] -> \Device\Harddisk0\DR0[0x8ADBF030]
3 CLASSPNP[0xF7657FD7] -> nt!IofCallDriver[0x804E13B9] -> \Device\Ide\IAAStorageDevice-1[0x8ADFB030]
kernel: MBR read successfully
_asm { ADD [BX+SI], AL; ADD [BX+SI], AL; ADD [BX+SI], AL; ADD [BX+SI], AL; ADD [BX+SI], AL; ADD [BX+SI], AL; ADD [BX+SI], AL; ADD [BX+SI], AL; ADD [BX+SI], AL; ADD [BX+SI], AL; ADD [BX+SI], AL; ADD [BX+SI], AL; ADD [BX+SI], AL; ADD [BX+SI], AL; ADD [BX+SI], AL; ADD [BX+SI], AL; ADD [BX+SI], AL; ADD [BX+SI], AL; ADD [BX+SI], AL; ADD [BX+SI], AL; }
user != kernel MBR !!!
error: Read The request could not be performed because of an I/O device error.
============= FINISH: 15:06:45.39 ===============
Step 5b:
Attach txt:
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
DDS (Ver_10-12-05.01)
==== Disk Partitions =========================
==== Disabled Device Manager Items =============
==== System Restore Points ===================
No restore point in system.
==== Installed Programs ======================
Adobe Acrobat 8 Professional
Adobe Acrobat 8.1.6 - CPSID_49167
Adobe Acrobat 8.1.6 Professional
Adobe Flash Player 10 ActiveX
Adobe Reader 8.2.0
AI RoboForm (All Users)
Apple Mobile Device Support
Apple Software Update
BisonCam
BlueSoleil
Bonjour
CamStudio
CCleaner
Compatibility Pack for the 2007 Office system
DivX Setup
Dutch Boy Color Simplicity
DVD Flick
Evoluent Mouse Manager
Genelines for Legacy
GENMatcher 1.08
GenSmarts
getPlus(R)_ocx
Gigabyte Wireless LAN Card
GoodSync
Google Toolbar for Internet Explorer
Google Update Helper
Heritage Collector Pro
High Definition Audio Driver Package - KB888111
HijackThis 2.0.2
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB2158563)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB954550-v5)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB970653-v3)
Hotfix for Windows XP (KB976098-v2)
Hotfix for Windows XP (KB979306)
Hotfix for Windows XP (KB981793)
InterActual Player
iTunes
Java Auto Updater
Java(TM) 6 Update 2
Java(TM) 6 Update 22
Java(TM) 6 Update 3
Java(TM) 6 Update 5
Keystroke Converter (remove only)
Legacy 7.0
Legacy Charting 7.0
LiveUpdate 3.3 (Symantec Corporation)
LogMeIn
Malwarebytes' Anti-Malware
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB2416447)
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Kernel-Mode Driver Framework Feature Pack 1.5
Microsoft MSN MoneyCentral Stock Quotes Add-In for Excel
Microsoft National Language Support Downlevel APIs
Microsoft Office Professional Edition 2003
Microsoft Silverlight
Microsoft SQL Server 2005
Microsoft SQL Server 2005 Tools Express Edition
Microsoft SQL Server Native Client
Microsoft SQL Server Setup Support Files (English)
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual J# 2.0 Redistributable Package
MobileMe Control Panel
Motorola SM56 Data Fax Modem
MPC788
MSN
MSN Money Investment Toolbox
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 6.0 Parser
Nero 7 Essentials
neroxml
NVIDIA Drivers
NVIDIA PhysX v8.10.29
OGA Notifier 2.0.0048.0
OpenAL
PortfolioCenter
PortfolioCenter Management Console
PowerCinema
PowerDVD
QuickTime
Realtek High Definition Audio Driver
SchwabLink Desktop
Security Update for CAPICOM (KB931906)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)
Security Update for Windows Internet Explorer 7 (KB2183461)
Security Update for Windows Internet Explorer 7 (KB2360131)
Security Update for Windows Internet Explorer 7 (KB929969)
Security Update for Windows Internet Explorer 7 (KB933566)
Security Update for Windows Internet Explorer 7 (KB937143)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB939653)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Internet Explorer 7 (KB972260)
Security Update for Windows Internet Explorer 7 (KB974455)
Security Update for Windows Internet Explorer 7 (KB976325)
Security Update for Windows Internet Explorer 7 (KB978207)
Security Update for Windows Internet Explorer 7 (KB982381)
Security Update for Windows Media Player (KB2378111)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player (KB975558)
Security Update for Windows Media Player (KB978695)
Security Update for Windows Media Player (KB979402)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows Media Player 9 (KB917734)
Security Update for Windows Media Player 9 (KB936782)
Security Update for Windows XP (KB2079403)
Security Update for Windows XP (KB2115168)
Security Update for Windows XP (KB2121546)
Security Update for Windows XP (KB2160329)
Security Update for Windows XP (KB2229593)
Security Update for Windows XP (KB2259922)
Security Update for Windows XP (KB2279986)
Security Update for Windows XP (KB2286198)
Security Update for Windows XP (KB2296011)
Security Update for Windows XP (KB2347290)
Security Update for Windows XP (KB2360937)
Security Update for Windows XP (KB2387149)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB923789)
Security Update for Windows XP (KB938464-v2)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971468)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB971961)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975561)
Security Update for Windows XP (KB975562)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB977165)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978037)
Security Update for Windows XP (KB978251)
Security Update for Windows XP (KB978262)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978542)
Security Update for Windows XP (KB978601)
Security Update for Windows XP (KB978706)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979482)
Security Update for Windows XP (KB979559)
Security Update for Windows XP (KB979683)
Security Update for Windows XP (KB979687)
Security Update for Windows XP (KB980195)
Security Update for Windows XP (KB980218)
Security Update for Windows XP (KB980232)
Security Update for Windows XP (KB980436)
Security Update for Windows XP (KB981322)
Security Update for Windows XP (KB981349)
Security Update for Windows XP (KB981852)
Security Update for Windows XP (KB981957)
Security Update for Windows XP (KB981997)
Security Update for Windows XP (KB982132)
Security Update for Windows XP (KB982214)
Security Update for Windows XP (KB982665)
Security Update for Windows XP (KB982802)
Shadow Copy Client
SimHID
Skype™ 4.1
Spelling Dictionaries Support For Adobe Reader 8
SSA Benefit Calculator
Symantec Endpoint Protection
Synaptics Pointing Device Driver
System Requirements Lab
Term Quoter
The Java Telnet Application
TightVNC 1.3.10
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Windows Internet Explorer 7 (KB976749)
Update for Windows Internet Explorer 7 (KB980182)
Update for Windows XP (KB2141007)
Update for Windows XP (KB2345886)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
VC80CRTRedist - 8.0.50727.4053
WebEx
WebFldrs XP
Windows Genuine Advantage Notifications (KB905474)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Internet Explorer 7
Windows Media Format 11 runtime
Windows Media Player 11
Windows PowerShell(TM) 1.0
Windows XP Service Pack 3
Xerox Support Centre
Xvid 1.2.1 final uninstall
==== End Of File ===========================
Any ideas?
while trying to fix, the computer seezes each time i boot normal. when i try to follow the "updated 8 steps to heaven", i cannot proceed in normal mode.
After downloading all of the programs suggested in the 8 steps, i used msconfig, and and did a diagnostic boot.
with that, i can work fairly well in windows (no internet of course).
I completed:
Step 1. am using symantec endpoint. here are the problems it found on 12-3:
Risk Filename Original Location Status Date
Bloodhound.Exploit.196 4cb51df7.tmp c:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\xfer\ Infected 12/3/2010 12:18
Downloader.MisleadApp 4cb51e00.tmp c:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\xfer\ Infected 12/3/2010 12:18
Downloader.MisleadApp 4cb51e01.tmp c:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\xfer\ Infected 12/3/2010 12:18
Bloodhound.Exploit.196 4ccd2986.tmp c:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\xfer\ Infected 12/3/2010 12:18
Downloader.MisleadApp 4ccd2990.tmp c:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\xfer\ Infected 12/3/2010 12:18
Downloader.MisleadApp 4ccd299a.tmp c:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\xfer\ Infected 12/3/2010 12:18
Bloodhound.Exploit.196 4cce4634.tmp c:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\xfer\ Infected 12/3/2010 12:18
Downloader.MisleadApp 4cce463e.tmp c:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\xfer\ Infected 12/3/2010 12:18
Downloader.MisleadApp 4cce4648.tmp c:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\xfer\ Infected 12/3/2010 12:18
Trojan.ADH.2 A0115426.dll c:\System Volume Information\_restore{E3FF2A64-F4C8-4AB3-9975-3A8564ED88EF}\RP340\ Infected 12/3/2010 12:54
Trojan.ADH.2 A0115427.exe c:\System Volume Information\_restore{E3FF2A64-F4C8-4AB3-9975-3A8564ED88EF}\RP340\ Infected 12/3/2010 12:54
Step 2. Used TFC.
Step 3. Malware log:
Malwarebytes' Anti-Malware 1.50
www.malwarebytes.org
Database version: 5214
Windows 5.1.2600 Service Pack 3
Internet Explorer 7.0.5730.11
12/6/2010 2:52:27 PM
mbam-log-2010-12-06 (14-52-14).txt
Scan type: Quick scan
Objects scanned: 196958
Time elapsed: 8 minute(s), 28 second(s)
Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 3
Registry Values Infected: 0
Registry Data Items Infected: 3
Folders Infected: 0
Files Infected: 0
Memory Processes Infected:
(No malicious items detected)
Memory Modules Infected:
(No malicious items detected)
Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{1602F07D-8BF3-4C08-BDD6-DDDB1C48AEDC} (Adware.ClickPotato) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{B58926D6-CFB0-45D2-9C28-4B5A0F0368AE} (Adware.ClickPotato) -> No action taken.
HKEY_CURRENT_USER\Software\clickpotatolitesa (Adware.ClickPotato) -> No action taken.
Registry Values Infected:
(No malicious items detected)
Registry Data Items Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced\Start_ShowMyDocs (Hijack.StartMenu) -> Bad: (0) Good: (1) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced\StartMenuLogoff (Hijack.StartMenu) -> Bad: (1) Good: (0) -> No action taken.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\CryptSvc\Start (PUM.Disabled.Cryptsvc) -> Bad: (4) Good: (2) -> No action taken.
Folders Infected:
(No malicious items detected)
Files Infected:
(No malicious items detected)
Step 4. gmr log
GMER 1.0.15.15530 - http://www.gmer.net
Rootkit quick scan 2010-12-06 15:05:15
Windows 5.1.2600 Service Pack 3 Harddisk0\DR0 -> \Device\Ide\IAAStorageDevice-1 Intel___ rev.1.0.
Running: jphw4q69.exe; Driver: C:\DOCUME~1\BETTYH~1\LOCALS~1\Temp\fgrirpod.sys
---- Devices - GMER 1.0.15 ----
Device Ntfs.sys (NT File System Driver/Microsoft Corporation)
AttachedDevice \Driver\Tcpip \Device\Ip SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)
AttachedDevice \Driver\Tcpip \Device\Ip wpsdrvnt.sys (Symantec CMC Firewall WPS/Symantec Corporation)
AttachedDevice \Driver\Tcpip \Device\Tcp SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)
AttachedDevice \Driver\Tcpip \Device\Tcp wpsdrvnt.sys (Symantec CMC Firewall WPS/Symantec Corporation)
AttachedDevice \Driver\Tcpip \Device\Udp SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)
AttachedDevice \Driver\Tcpip \Device\Udp wpsdrvnt.sys (Symantec CMC Firewall WPS/Symantec Corporation)
AttachedDevice \Driver\Tcpip \Device\RawIp SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)
AttachedDevice \Driver\Tcpip \Device\RawIp wpsdrvnt.sys (Symantec CMC Firewall WPS/Symantec Corporation)
AttachedDevice \Driver\Kbdclass \Device\KeyboardClass0 SynTP.sys (Synaptics Touchpad Driver/Synaptics, Inc.)
---- EOF - GMER 1.0.15 ----
Step 5a.
DDS Log:
DDS (Ver_10-12-05.01) - NTFSx86
Run by Betty Hedrick at 15:05:56.43 on Mon 12/06/2010
Internet Explorer: 7.0.5730.11
============== Running Processes ===============
============== Pseudo HJT Report ===============
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: RoboForm: {724d43a9-0d85-11d4-9908-00400523e39a} - c:\program files\siber systems\ai roboform\roboform.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.6.5805.1910\swg.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
TB: &RoboForm: {724d43a0-0d85-11d4-9908-00400523e39a} - c:\program files\siber systems\ai roboform\roboform.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
EB: Adobe PDF: {182ec0be-5110-49c8-a062-beb1d02a220b} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
mRun: [MSConfig] c:\windows\pchealth\helpctr\binaries\MSCONFIG.EXE /auto
mPolicies-explorer: NoWelcomeScreen = 1 (0x1)
IE: Append to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert link target to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert link target to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert selected links to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert selected links to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Convert selection to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert selection to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Customize Menu - file://c:\program files\siber systems\ai roboform\RoboFormComCustomizeIEMenu.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: Fill Forms - file://c:\program files\siber systems\ai roboform\RoboFormComFillForms.html
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_950DF09FAB501E03.dll/cmsidewiki.html
IE: Password Generator - file://c:\program files\siber systems\ai roboform\RoboFormComPasswordGenerator.html
IE: RoboForm Toolbar - file://c:\program files\siber systems\ai roboform\RoboFormComShowToolbar.html
IE: Save Forms - file://c:\program files\siber systems\ai roboform\RoboFormComSavePass.html
IE: {320AF880-6646-11D3-ABEE-C5DBF3571F46} - c:\program files\siber systems\ai roboform\RoboFormComFillForms.html
IE: {724d43aa-0d85-11d4-9908-00400523e39a} - c:\program files\siber systems\ai roboform\RoboFormComShowToolbar.html
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
Trusted Zone: google.com\www
DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} - hxxp://go.microsoft.com/fwlink/?linkid=67633
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?linkid=39204
DPF: {1E54D648-B804-468d-BC78-4AFFED8E262E} - hxxp://www.nvidia.com/content/DriverDownload/srl/3.0.0.0/srl_bin/sysreqlab3.cab
DPF: {3DC2E31C-371A-4BD3-9A27-CDF57CE604CF} - hxxp://download.microsoft.com/download/7/1/D/71D9F11F-0C02-4707-9D60-D56EA8951020/pmupd806.exe
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1291583959040
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1184988557625
DPF: {7584C670-2274-4EFB-B00B-D6AABA6D3850} - hxxps://mail.nwgroup.com/Remote/msrdp.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {C7DB51B4-BCF7-4923-8874-7F1A0DC92277} - hxxp://office.microsoft.com/officeupdate/content/opuc4.cab
DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} - hxxp://www.adobe.com/products/acrobat/nos/gp.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} - hxxps://horsesmouthllc.webex.com/client/T27LB/event/ieatgpc.cab
DPF: {E77F23EB-E7AB-4502-8F37-247DBAF1A147} - hxxp://gfx2.hotmail.com/mail/w4/pr01/photouploadcontrol/MSNPUpld.cab
DPF: {EF0DBA6F-43CE-4B26-9808-2AB38FA0DB29} - hxxp://fdl.msn.com/public/investor/v13/ticker.cab
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: LMIinit - LMIinit.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
============= SERVICES / DRIVERS ===============
=============== Created Last 30 ================
2010-12-06 22:42:30 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-12-06 22:42:27 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-12-06 21:34:42 -------- d-----w- c:\docume~1\bettyh~1\applic~1\ElevatedDiagnostics
2010-12-05 21:17:05 -------- d-----w- c:\windows\system32\CatRoot2
2010-12-05 20:40:35 -------- d-----w- c:\docume~1\bettyh~1\applic~1\Malwarebytes
2010-12-05 20:40:28 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-12-05 20:40:28 -------- d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2010-12-05 19:55:09 -------- d-----w- c:\program files\Yahoo!
2010-12-03 22:26:03 -------- d-sha-r- C:\cmdcons
2010-12-03 22:05:25 89088 ----a-w- c:\windows\MBR.exe
2010-12-03 22:05:25 256512 ----a-w- c:\windows\PEV.exe
2010-12-03 22:05:15 -------- d-s---w- C:\ComboFix
2010-12-03 18:51:39 -------- d-----w- c:\docume~1\bettyh~1\locals~1\applic~1\LogMeIn
==================== Find3M ====================
2010-09-27 21:50:44 83360 ----a-w- c:\windows\system32\LMIRfsClientNP.dll
2010-09-27 21:49:26 53632 ----a-w- c:\windows\system32\spool\prtprocs\w32x86\LMIproc.dll
2010-09-27 21:49:18 87424 ----a-w- c:\windows\system32\LMIinit.dll
2010-09-27 21:49:18 29568 ----a-w- c:\windows\system32\LMIport.dll
2010-09-18 19:23:26 974848 ----a-w- c:\windows\system32\mfc42u.dll
2010-09-18 06:53:25 974848 --sh--w- c:\windows\system32\mfc42.dll
2010-09-18 06:53:25 954368 ----a-w- c:\windows\system32\mfc40.dll
2010-09-18 06:53:25 953856 ----a-w- c:\windows\system32\mfc40u.dll
2010-09-15 11:50:37 472808 ----a-w- c:\windows\system32\deployJava1.dll
2010-09-15 09:29:49 73728 ----a-w- c:\windows\system32\javacpl.cpl
2010-09-09 13:38:01 832512 ----a-w- c:\windows\system32\wininet.dll
2010-09-09 13:38:01 1830912 ----a-w- c:\windows\system32\inetcpl.cpl
2010-09-09 13:38:00 78336 ----a-w- c:\windows\system32\ieencode.dll
2010-09-09 13:38:00 17408 ------w- c:\windows\system32\corpol.dll
2010-09-08 15:57:57 389120 ----a-w- c:\windows\system32\html.iec
2004-08-04 12:00:00 94784 --sh--w- c:\windows\twain.dll
2008-04-14 00:12:07 50688 --sh--w- c:\windows\twain_32.dll
2008-04-14 00:12:01 57344 --sh--w- c:\windows\system32\msvcirt.dll
2008-04-14 00:12:01 413696 --sh--w- c:\windows\system32\msvcp60.dll
2008-04-14 00:12:01 343040 --sh--w- c:\windows\system32\msvcrt.dll
2008-04-14 00:12:02 551936 --sh--w- c:\windows\system32\oleaut32.dll
2008-04-14 00:12:02 84992 --sh--w- c:\windows\system32\olepro32.dll
2008-04-14 00:12:32 11776 --sh--w- c:\windows\system32\regsvr32.exe
=================== ROOTKIT ====================
Stealth MBR rootkit/Mebroot/Sinowal/TDL4 detector 0.4.2 by Gmer, http://www.gmer.net
Windows 5.1.2600 Disk: Intel___ rev.1.0. -> Harddisk0\DR0 -> \Device\Ide\IAAStorageDevice-0
device: opened successfully
user: MBR read successfully
Disk trace:
called modules: ntoskrnl.exe CLASSPNP.SYS disk.sys iaStor.sys hal.dll
c:\windows\system32\drivers\iaStor.sys Intel Corporation Intel Matrix Storage Manager driver
1 nt!IofCallDriver[0x804E13B9] -> \Device\Harddisk0\DR0[0x8ADBF030]
3 CLASSPNP[0xF7657FD7] -> nt!IofCallDriver[0x804E13B9] -> \Device\Ide\IAAStorageDevice-1[0x8ADFB030]
kernel: MBR read successfully
_asm { ADD [BX+SI], AL; ADD [BX+SI], AL; ADD [BX+SI], AL; ADD [BX+SI], AL; ADD [BX+SI], AL; ADD [BX+SI], AL; ADD [BX+SI], AL; ADD [BX+SI], AL; ADD [BX+SI], AL; ADD [BX+SI], AL; ADD [BX+SI], AL; ADD [BX+SI], AL; ADD [BX+SI], AL; ADD [BX+SI], AL; ADD [BX+SI], AL; ADD [BX+SI], AL; ADD [BX+SI], AL; ADD [BX+SI], AL; ADD [BX+SI], AL; ADD [BX+SI], AL; }
user != kernel MBR !!!
error: Read The request could not be performed because of an I/O device error.
============= FINISH: 15:06:45.39 ===============
Step 5b:
Attach txt:
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
DDS (Ver_10-12-05.01)
==== Disk Partitions =========================
==== Disabled Device Manager Items =============
==== System Restore Points ===================
No restore point in system.
==== Installed Programs ======================
Adobe Acrobat 8 Professional
Adobe Acrobat 8.1.6 - CPSID_49167
Adobe Acrobat 8.1.6 Professional
Adobe Flash Player 10 ActiveX
Adobe Reader 8.2.0
AI RoboForm (All Users)
Apple Mobile Device Support
Apple Software Update
BisonCam
BlueSoleil
Bonjour
CamStudio
CCleaner
Compatibility Pack for the 2007 Office system
DivX Setup
Dutch Boy Color Simplicity
DVD Flick
Evoluent Mouse Manager
Genelines for Legacy
GENMatcher 1.08
GenSmarts
getPlus(R)_ocx
Gigabyte Wireless LAN Card
GoodSync
Google Toolbar for Internet Explorer
Google Update Helper
Heritage Collector Pro
High Definition Audio Driver Package - KB888111
HijackThis 2.0.2
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB2158563)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB954550-v5)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB970653-v3)
Hotfix for Windows XP (KB976098-v2)
Hotfix for Windows XP (KB979306)
Hotfix for Windows XP (KB981793)
InterActual Player
iTunes
Java Auto Updater
Java(TM) 6 Update 2
Java(TM) 6 Update 22
Java(TM) 6 Update 3
Java(TM) 6 Update 5
Keystroke Converter (remove only)
Legacy 7.0
Legacy Charting 7.0
LiveUpdate 3.3 (Symantec Corporation)
LogMeIn
Malwarebytes' Anti-Malware
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB2416447)
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Kernel-Mode Driver Framework Feature Pack 1.5
Microsoft MSN MoneyCentral Stock Quotes Add-In for Excel
Microsoft National Language Support Downlevel APIs
Microsoft Office Professional Edition 2003
Microsoft Silverlight
Microsoft SQL Server 2005
Microsoft SQL Server 2005 Tools Express Edition
Microsoft SQL Server Native Client
Microsoft SQL Server Setup Support Files (English)
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual J# 2.0 Redistributable Package
MobileMe Control Panel
Motorola SM56 Data Fax Modem
MPC788
MSN
MSN Money Investment Toolbox
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 6.0 Parser
Nero 7 Essentials
neroxml
NVIDIA Drivers
NVIDIA PhysX v8.10.29
OGA Notifier 2.0.0048.0
OpenAL
PortfolioCenter
PortfolioCenter Management Console
PowerCinema
PowerDVD
QuickTime
Realtek High Definition Audio Driver
SchwabLink Desktop
Security Update for CAPICOM (KB931906)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)
Security Update for Windows Internet Explorer 7 (KB2183461)
Security Update for Windows Internet Explorer 7 (KB2360131)
Security Update for Windows Internet Explorer 7 (KB929969)
Security Update for Windows Internet Explorer 7 (KB933566)
Security Update for Windows Internet Explorer 7 (KB937143)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB939653)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Internet Explorer 7 (KB972260)
Security Update for Windows Internet Explorer 7 (KB974455)
Security Update for Windows Internet Explorer 7 (KB976325)
Security Update for Windows Internet Explorer 7 (KB978207)
Security Update for Windows Internet Explorer 7 (KB982381)
Security Update for Windows Media Player (KB2378111)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player (KB975558)
Security Update for Windows Media Player (KB978695)
Security Update for Windows Media Player (KB979402)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows Media Player 9 (KB917734)
Security Update for Windows Media Player 9 (KB936782)
Security Update for Windows XP (KB2079403)
Security Update for Windows XP (KB2115168)
Security Update for Windows XP (KB2121546)
Security Update for Windows XP (KB2160329)
Security Update for Windows XP (KB2229593)
Security Update for Windows XP (KB2259922)
Security Update for Windows XP (KB2279986)
Security Update for Windows XP (KB2286198)
Security Update for Windows XP (KB2296011)
Security Update for Windows XP (KB2347290)
Security Update for Windows XP (KB2360937)
Security Update for Windows XP (KB2387149)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB923789)
Security Update for Windows XP (KB938464-v2)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971468)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB971961)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975561)
Security Update for Windows XP (KB975562)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB977165)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978037)
Security Update for Windows XP (KB978251)
Security Update for Windows XP (KB978262)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978542)
Security Update for Windows XP (KB978601)
Security Update for Windows XP (KB978706)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979482)
Security Update for Windows XP (KB979559)
Security Update for Windows XP (KB979683)
Security Update for Windows XP (KB979687)
Security Update for Windows XP (KB980195)
Security Update for Windows XP (KB980218)
Security Update for Windows XP (KB980232)
Security Update for Windows XP (KB980436)
Security Update for Windows XP (KB981322)
Security Update for Windows XP (KB981349)
Security Update for Windows XP (KB981852)
Security Update for Windows XP (KB981957)
Security Update for Windows XP (KB981997)
Security Update for Windows XP (KB982132)
Security Update for Windows XP (KB982214)
Security Update for Windows XP (KB982665)
Security Update for Windows XP (KB982802)
Shadow Copy Client
SimHID
Skype™ 4.1
Spelling Dictionaries Support For Adobe Reader 8
SSA Benefit Calculator
Symantec Endpoint Protection
Synaptics Pointing Device Driver
System Requirements Lab
Term Quoter
The Java Telnet Application
TightVNC 1.3.10
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Windows Internet Explorer 7 (KB976749)
Update for Windows Internet Explorer 7 (KB980182)
Update for Windows XP (KB2141007)
Update for Windows XP (KB2345886)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
VC80CRTRedist - 8.0.50727.4053
WebEx
WebFldrs XP
Windows Genuine Advantage Notifications (KB905474)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Internet Explorer 7
Windows Media Format 11 runtime
Windows Media Player 11
Windows PowerShell(TM) 1.0
Windows XP Service Pack 3
Xerox Support Centre
Xvid 1.2.1 final uninstall
==== End Of File ===========================
Any ideas?