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Firefox, adaware updates, spyware doc updates don't work in Vista

By bettyboop911
Apr 13, 2008
  1. Have Vista home premium now (yuk!) and firefox won't connect to internet (network is working fine in 2 locations). Also, updates for spyware doctor and ad Aware won't conect either. IE and windows updates work fine.

    Any idea?

    It's not a windows firewall problem. I tried disabling it and still no luck.

    Operah doesn't connect to internet either.
     
  2. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    So, when going to Windows update it works?
     
  3. bettyboop911

    bettyboop911 TS Rookie Topic Starter Posts: 44

    yes, no problem downloading and installing windows update.

    These onlly work in safe mode:

    AIM
    Firefox
    Adaware updates
    Spy doctor updates
     
  4. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    If Internet Explorer works.
    The I would suggest just to uninstall and reinstall the other apps, one at a time and test (Start with Firefox)

    They must be getting blocked from some app on your computer, doing the above, should fix it.
     
  5. bettyboop911

    bettyboop911 TS Rookie Topic Starter Posts: 44

    uninstalled and reinstalled:

    Firefox
    Adaware
    AIM
    Spyware doctor

    Still doing the same thing!
     
  6. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    That's upsetting!

    1. Start-->Run--> Services.msc
    2. Find the entry “Windows Firewall”-->Right Click it -> Properties
    3. Press “Stop”
    4. Change “Startup type” to “Disabled”
    5. Press OK and exit.

    Try Firefox Again

    If still the same

    Run msconfig and disable all startups. Here's the HowTo on that in Vista:http://www.netsquirrel.com/msconfig/msconfig_vista.html

    Restart Try Firefox Again

    Still the same?
     
  7. bettyboop911

    bettyboop911 TS Rookie Topic Starter Posts: 44

    thanks for both suggestions, but no, didn't work :(
     
  8. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Yes I'll need a HiJackThis Log Attach the HJT logfile as an attachment into a new reply. Info on how to use and attach H E R E
     
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