first off, i should probably let everyone know that i'm running windows vista. my problem is, everytime i try to use firefox, it shuts down almost immediately. i get an error message that says "firefox has stopped working -- a problem caused the program to stop working correctly. windows will close the program and notify you if a solution is available." and i'm never provided with a solution, of course. anyways, firefox worked just fine on this computer, up until a few weeks ago or so. i can't tell you exactly when it stopped working properly, or a possible why.. because many people use this computer. oh yeah, one more thing.. i've already tried reinstalling the program. any help/suggestions would be appreciated.