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[Solved] Followed 5 step removal. Next step?

Discussion in 'Virus and Malware Removal' started by Delseg, Feb 4, 2012.

  1. Delseg Newcomer, in training

    It finished. It's on Scan Results. It says threats found and cleaned. step 4 of 4.
  2. Broni Malware Annihilator

    I can see these:
    avast! Free Antivirus
    Norton Internet Security
    COMODO Internet Security


    Is Comodo only a firewall or AV + firewall?

    You have to uninstall Avast, or Norton.
    If Norton use this tool: https://www-secure.symantec.com/nor...&version=1&pvid=f-home&entsrc=redirect_pubweb

    ============================================================

    Update Adobe Flash Player
    Download the Latest Adobe Flash for Firefox and IE Without Any Extras: http://www.404techsupport.com/2010/...-flash-for-firefox-and-ie-without-any-extras/

    ============================================================

    1. Update your Java version here: http://www.java.com/en/download/installed.jsp

    Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

    Note 2: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. If you don't want to run another extra service, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and restart your computer.

    2. Now, we need to remove old Java version and its remnants...

    Download JavaRa to your desktop and unzip it to its own folder
    • Run JavaRa.exe (Vista users! Right click on JavaRa.exe, click Run As Administrator), pick the language of your choice and click Select. Then click Remove Older Versions.
    • Accept any prompts.
    • Do NOT post JavaRa log.
  3. Delseg Newcomer, in training

    The comodo is just a firewall I believe. I dl'ed it from your 5 Step.
  4. Broni Malware Annihilator

  5. Delseg Newcomer, in training

    Results of screen317's Security Check version 0.99.24
    Windows Vista Service Pack 2 x86 (UAC is enabled)
    Internet Explorer 8 Out of date!
    ``````````````````````````````
    Antivirus/Firewall Check:

    Windows Firewall Enabled!
    avast! Free Antivirus
    ESET Online Scanner v3
    WMI entry may not exist for antivirus; attempting automatic update.
    ```````````````````````````````
    Anti-malware/Other Utilities Check:

    Java(TM) 6 Update 30
    Java(TM) 6 Update 3
    Out of date Java installed!
    Adobe Flash Player ( 10.0.45.2) Flash Player Out of Date!
    ````````````````````````````````
    Process Check:
    objlist.exe by Laurent

    AVAST Software Avast AvastSvc.exe
    AVAST Software Avast AvastUI.exe
    ``````````End of Log````````````
  6. Broni Malware Annihilator

    Good :)

    Uninstall Java(TM) 6 Update 3.

    Update Adobe Flash Player
    Download the Latest Adobe Flash for Firefox and IE Without Any Extras: http://www.404techsupport.com/2010/...-flash-for-firefox-and-ie-without-any-extras/

    ============================================================

    Your computer is clean [IMG]

    1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

    Run OTL

    • Under the Custom Scans/Fixes box at the bottom, paste in the following:

    Code:
    :OTL
    :Commands
    [purity]
    [emptytemp]
    [EMPTYFLASH]
    [emptyjava]
    [CLEARALLRESTOREPOINTS]
    [Reboot]
    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • Post resulting log.

    2. Now, we'll remove all tools, we used during our cleaning process

    Clean up with OTL:

    • Double-click OTL.exe to start the program.
    • Close all other programs apart from OTL as this step will require a reboot
    • On the OTL main screen, press the CLEANUP button
    • Say Yes to the prompt and then allow the program to reboot your computer.

    If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

    3. Make sure, Windows Updates are current.

    4. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

    5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

    6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

    7. Run Temporary File Cleaner (TFC) weekly.

    8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

    9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
    The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

    10. (Windows XP only) Run defrag at your convenience.

    11. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

    12. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

    13. Please, let me know, how your computer is doing.
  7. Delseg Newcomer, in training

    All processes killed
    ========== OTL ==========
    ========== COMMANDS ==========

    [EMPTYTEMP]

    User: All Users

    User: Default
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    User: Default User
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    User: Diva Lourdes
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: Fabulous Freedom
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: Pickle
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: Public
    ->Temp folder emptied: 0 bytes

    User: SEGURA
    ->Temp folder emptied: 26367324 bytes
    ->Temporary Internet Files folder emptied: 26613945 bytes
    ->Java cache emptied: 2040 bytes
    ->Flash cache emptied: 991 bytes

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 66844 bytes
    %systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 0 bytes
    RecycleBin emptied: 0 bytes

    Total Files Cleaned = 51.00 mb


    [EMPTYFLASH]

    User: All Users

    User: Default

    User: Default User

    User: Diva Lourdes
    ->Flash cache emptied: 0 bytes

    User: Fabulous Freedom
    ->Flash cache emptied: 0 bytes

    User: Pickle
    ->Flash cache emptied: 0 bytes

    User: Public

    User: SEGURA
    ->Flash cache emptied: 0 bytes

    Total Flash Files Cleaned = 0.00 mb


    [EMPTYJAVA]

    User: All Users

    User: Default

    User: Default User

    User: Diva Lourdes

    User: Fabulous Freedom

    User: Pickle

    User: Public

    User: SEGURA
    ->Java cache emptied: 0 bytes

    Total Java Files Cleaned = 0.00 mb



    OTL by OldTimer - Version 3.2.31.0 log created on 02102012_215607

    Files\Folders moved on Reboot...
    C:\Users\SEGURA\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\J4ET16SU\topic177098-3[1].html moved successfully.
    C:\Users\SEGURA\AppData\Local\Microsoft\Windows\Temporary Internet Files\AntiPhishing\2CEDBFBC-DBA8-43AA-B1FD-CC8E6316E3E2.dat moved successfully.
    File move failed. C:\Windows\temp\_avast_\Webshlock.txt scheduled to be moved on reboot.

    Registry entries deleted on Reboot...
  8. Broni Malware Annihilator

    Whenever ready....
  9. Delseg Newcomer, in training

    OK I can't update Windows. It keeps giving me an error and from the looks of it.....It hasn't updated since 09. It keeps giving this error code 80072EFD but that doesn't make sense. Anyway, I checked settings and still couldn't figure it out. :-/
  10. Broni Malware Annihilator

    In this forum, we make sure, your computer is free of malware and your computer is clean :)
    Because the access to malware forum is very limited, your best option is to create new topic about your current issue, at Windows section.
    You'll get more attention.
  11. Delseg Newcomer, in training

    OK I think it's OK. I have listened to all your instructions so....I don't see a problem. My pictures are back and everything :)
  12. Broni Malware Annihilator

    Very well :)