TechSpot

Format and clean install of XP & still getting BSOD

By mij86
May 31, 2010
  1. Hello
    I've reformatted my daughters Acer laptop after continually getting the BSOD DRIVER_1RQL_NOT_LESS_OR_EQUAL
    She still is getting the errors and we have just run the memtest application which found no errors with the memory, all drivers have been updated.
    I've enclosed the minidump file and would appreciate someones help to read the file please.
    Thanks in advance
     

    Attached Files:

  2. webscaper

    webscaper TS Rookie Posts: 51

    The problem is occurring within NDIS.SYS (Windows network driver interface), Therefore make sure your network drivers are updated, Also if you are using a wireless adapter/card, remove it to see if makes any difference.

    Remove any third party firewall applications and use windows firewall at least for purposes of this debugging.

    Post your system specs.

    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 100000D1, {47b, 2, 1, f8398f0f}
    
    [B]Probably caused by : NDIS.sys ( NDIS!ndisMDpcX+27) [/B]
    
    Followup: MachineOwner
    ---------
    
    kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high.  This is usually
    caused by drivers using improper addresses.
    If kernel debugger is available get stack backtrace.
    Arguments:
    Arg1: 0000047b, memory referenced
    Arg2: 00000002, IRQL
    Arg3: 00000001, value 0 = read operation, 1 = write operation
    Arg4: f8398f0f, address which referenced memory
     
  3. mij86

    mij86 TS Rookie Topic Starter

    Thanks for the speedy reply webscaper,
    Under network adaptors, there are 3 listed..
    1. net adaptor
    2. Broadcom 440x 10/100 integrated controller
    3. Intel (R) Pro/Wireless 2200 BG network connection
    I have selected update drivers on all 3 but they are the latest ones.
    I'll take out the card and run it for a while and report back, finger crossed!
    Machine specs are:
    Acer Laptop Aspire 1681
    Pentium M715 1.5Ghx 400Mhz
    ATi Mobility Radeon 9700/64MB
    512 MB Ram

    Thanks again
     
  4. webscaper

    webscaper TS Rookie Posts: 51

  5. mij86

    mij86 TS Rookie Topic Starter

    Didn't realise that..
    The link worked a treat and I've updated them, will run it now and see if that's cured the problem, if not I'll whip out the wireless card ..
    many thanks

    just done the Intel one too .. Thanks
     
  6. webscaper

    webscaper TS Rookie Posts: 51

    There may be a more current driver for your Broadcom Lan at the Acer website:http://us.acer.com/acer/service.do?...tx1g.c2att92=453&ctx1.att21k=1&CRC=2054404012

    The timestamp on your old driver from the dump is Sep 26,2003.

    Code:
    kd> lmvm bcm4sbxp
    start    end        module name
    f8717000 f8721c00   bcm4sbxp   (deferred)             
        Image path: bcm4sbxp.sys
        Image name: bcm4sbxp.sys
        Timestamp:        Fri Sep 26 13:41:10 2003 (3F747A36)
        CheckSum:         00010B74
        ImageSize:        0000AC00
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
     
  7. mij86

    mij86 TS Rookie Topic Starter

    just been over to Acer and and tried to update the driver but it says the latest one is already installed .. (from the broadcom site)
    Thanks
     
  8. mij86

    mij86 TS Rookie Topic Starter

    Just to say thankyou, the laptop was running all night and most of today without a hitch.. :)
     
  9. webscaper

    webscaper TS Rookie Posts: 51

    Thanks for letting us know it worked.
     
Topic Status:
Not open for further replies.

Similar Topics

Add New Comment

You need to be a member to leave a comment. Join thousands of tech enthusiasts and participate.
TechSpot Account You may also...