also @ TechSpot: Metro: Last Light Performance, Benchmarked

Get corrupted profile message

Discussion in 'Virus and Malware Removal' started by nickn, Oct 11, 2012.

Post New Reply
  1. nickn TechSpot Member Posts: 35

    Here is the output from ESET. I deleted the quarentine files.

    D:\Documents and Settings\Penny2\My Documents\cnet_InternationalPrimoPDF_exe.exe a variant of Win32/InstallCore.D application cleaned by deleting - quarantined
    D:\System Volume Information\_restore{F43FD033-C6EA-4693-BC82-3E9C6A68DB2E}\RP371\A0057263.exe a variant of Win32/OpenInstall application cleaned by deleting - quarantined
    F:\Penny's Documents\cnet_InternationalPrimoPDF_exe.exe a variant of Win32/InstallCore.D application cleaned by deleting - quarantined
  2. nickn TechSpot Member Posts: 35

    Sorry, the Eset scan took quite a while to run. It is posted now.
  3. Broni Malware Annihilator Posts: 39,322   +175

    Your computer is clean [IMG]

    1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

    Run OTL

    • Under the Custom Scans/Fixes box at the bottom, paste in the following:

    Code:
    :OTL
    :Commands
    [purity]
    [emptytemp]
    [EMPTYFLASH]
    [emptyjava]
    [CLEARALLRESTOREPOINTS]
    [Reboot]
    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • Post resulting log.

    2. Now, we'll remove all tools, we used during our cleaning process

    Clean up with OTL:

    • Double-click OTL.exe to start the program.
    • Close all other programs apart from OTL as this step will require a reboot
    • On the OTL main screen, press the CLEANUP button
    • Say Yes to the prompt and then allow the program to reboot your computer.

    If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

    3. Make sure, Windows Updates are current.

    4. If any trojans, rootkits or bootkits were listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

    5. Check if your browser plugins are up to date.
    Firefox - https://www.mozilla.org/en-US/plugincheck/
    other browsers: https://browsercheck.qualys.com/ (click on "Launch a quick scan now" link)

    6. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

    7. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

    8. Run Temporary File Cleaner (TFC) weekly.

    9. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

    10. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
    The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

    11. (Windows XP only) Run defrag at your convenience.

    12. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

    13. Read:
    How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
    Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/

    14. Please, let me know, how your computer is doing.
  4. nickn TechSpot Member Posts: 35

    Thanks I will work on this. I will post again when done. How do I know if I had a trojan or rootkit virus?
  5. nickn TechSpot Member Posts: 35

    The OTl log:

    All processes killed
    ========== OTL ==========
    ========== COMMANDS ==========

    [EMPTYTEMP]

    User: Administrator
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: All Users

    User: Default User
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: Grace
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: LocalService
    ->Temp folder emptied: 66016 bytes
    ->Temporary Internet Files folder emptied: 33170 bytes

    User: Max
    ->Temp folder emptied: 642640 bytes
    ->Temporary Internet Files folder emptied: 64901 bytes
    ->Flash cache emptied: 0 bytes

    User: NetworkService
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 33170 bytes

    User: Nick

    User: NickN
    ->Temp folder emptied: 678188 bytes
    ->Temporary Internet Files folder emptied: 12058132 bytes
    ->Google Chrome cache emptied: 30867499 bytes
    ->Flash cache emptied: 1865 bytes

    User: Penny - deleted
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Google Chrome cache emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: Penny2
    ->Temp folder emptied: 918254 bytes
    ->Temporary Internet Files folder emptied: 51023103 bytes
    ->Google Chrome cache emptied: 0 bytes
    ->Flash cache emptied: 1027 bytes

    User: TEMP.DOGBOY
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: UpdatusUser
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 33170 bytes
    ->Flash cache emptied: 0 bytes

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 0 bytes
    %systemroot%\System32\dllcache .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 26799 bytes
    %systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 0 bytes
    %systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 0 bytes
    RecycleBin emptied: 0 bytes

    Total Files Cleaned = 92.00 mb


    [EMPTYFLASH]

    User: Administrator
    ->Flash cache emptied: 0 bytes

    User: All Users

    User: Default User
    ->Flash cache emptied: 0 bytes

    User: Grace
    ->Flash cache emptied: 0 bytes

    User: LocalService

    User: Max
    ->Flash cache emptied: 0 bytes

    User: NetworkService

    User: Nick

    User: NickN
    ->Flash cache emptied: 0 bytes

    User: Penny - deleted
    ->Flash cache emptied: 0 bytes

    User: Penny2
    ->Flash cache emptied: 0 bytes

    User: TEMP.DOGBOY
    ->Flash cache emptied: 0 bytes

    User: UpdatusUser
    ->Flash cache emptied: 0 bytes

    Total Flash Files Cleaned = 0.00 mb


    [EMPTYJAVA]

    User: Administrator

    User: All Users

    User: Default User

    User: Grace

    User: LocalService

    User: Max

    User: NetworkService

    User: Nick

    User: NickN

    User: Penny - deleted

    User: Penny2

    User: TEMP.DOGBOY

    User: UpdatusUser

    Total Java Files Cleaned = 0.00 mb

    Unable to start System Restore Service. Error code 10

    OTL by OldTimer - Version 3.2.69.0 log created on 10252012_184822
    Files\Folders moved on Reboot...
    PendingFileRenameOperations files...
    Registry entries deleted on Reboot...
  6. Broni Malware Annihilator Posts: 39,322   +175

    You didn't have anything serious.

    Good luck and stay safe :)
     
  7. nickn TechSpot Member Posts: 35

    1) Ran Windows updates, there were no updates to apply.
    2) Ran browser check and updated Java. Could not update Adobe Reader, the install kept failing.
    3) WOT already installed.
    4) Secunia installed already.


    Thanks for your help. Would the virus I had have caused the corrupted profile problem or is that something different all together?
  8. Broni Malware Annihilator Posts: 39,322   +175

    I can't say for sure.

    All I know your computer is clean so if you're still having some issues you must start new topic in some other forum.