also @ TechSpot: Adobe Creative Cloud apps now available; Photoshop CC includes new features

Gethotresults google redirect among others

Discussion in 'Virus and Malware Removal' started by Spiderdragon, Sep 25, 2012.

Post New Reply
Page 2 of 2

  1. Broni Malware Annihilator Posts: 40,085   +187

    Your computer is clean [IMG]

    1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

    Run OTL

    • Under the Custom Scans/Fixes box at the bottom, paste in the following:

    Code:
    :OTL
:Commands
[purity]
[emptytemp]
[EMPTYFLASH]
[emptyjava]
[CLEARALLRESTOREPOINTS]
[Reboot]
    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • Post resulting log.

    2. Now, we'll remove all tools, we used during our cleaning process

    Clean up with OTL:

    • Double-click OTL.exe to start the program.
    • Close all other programs apart from OTL as this step will require a reboot
    • On the OTL main screen, press the CLEANUP button
    • Say Yes to the prompt and then allow the program to reboot your computer.

    If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

    3. Make sure, Windows Updates are current.

    4. If any trojans, rootkits or bootkits were listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

    5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

    6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

    7. Run Temporary File Cleaner (TFC) weekly.

    8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

    9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
    The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

    10. (Windows XP only) Run defrag at your convenience.

    11. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

    12. Read:
    How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
    Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/

    13. Please, let me know, how your computer is doing.
    Broni, Sep 27, 2012
    #21

  2. Spiderdragon Newcomer, in training Posts: 18

    Something "haywire" went on when I did the OTL fix this last time. I don't think it was "bug" related, but rather... user induced ;-) It didn't create a log file. It hung on restart, I bumped a key, no log created. Also, crap, I'm still getting popups, at least in firefox. I noticed something in firefox's right click menu. Usually I can highlight a word, then right click and "search Google for ____" comes up. Now it shows "Search SafeSearch for _____" I remember SafeSearch popping up before. I've had two tab popups this evening, one of which was malicious and blocked by Avast. For the moment, I wont delete any of our scanning files, until you confirm I should do so, after reading this. I will try some browsing with my other browsers and see if the problem exists there as well.

    Sheesh, I'm usually so careful about my system security, cautious about program installs, keeping my security stuff up to date... this is frustrating. I thank you for all the help youve provided so far. Hopefully with your help, we can terminate this problem.
    Spiderdragon, Sep 28, 2012
    #22

  3. Spiderdragon Newcomer, in training Posts: 18

    Well it seems I had an add on in firefox that I never intended to have! I noticed a small white bar at the top of the random popup tabs that all said something about "fast free converter". I looked in my add ons and there it was. Fast Free Converter add on that showed it had been installed about 10 days ago. I've since blocked that add on and I haven't noticed any random popup tabs since. My other browsers never had the issue. SO, I will continue with the directions of your last post, and hopefully this is all taken care of now. ;-)
    Spiderdragon, Sep 28, 2012
    #23

  4. Spiderdragon Newcomer, in training Posts: 18

    Here is the new OTL log,

    All processes killed
    ========== OTL ==========
    ========== COMMANDS ==========

    [EMPTYTEMP]

    User: All Users

    User: Default User
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    User: LocalService
    ->Temp folder emptied: 66016 bytes
    ->Temporary Internet Files folder emptied: 33170 bytes

    User: NetworkService
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 33170 bytes

    User: user
    ->Temp folder emptied: 1645391 bytes
    ->Temporary Internet Files folder emptied: 495630 bytes
    ->Java cache emptied: 0 bytes
    ->FireFox cache emptied: 205362052 bytes
    ->Opera cache emptied: 3606 bytes
    ->Flash cache emptied: 2660 bytes

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 0 bytes
    %systemroot%\System32\dllcache .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 832 bytes
    %systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 0 bytes
    %systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 0 bytes
    RecycleBin emptied: 0 bytes

    Total Files Cleaned = 198.00 mb


    [EMPTYFLASH]

    User: All Users

    User: Default User

    User: LocalService

    User: NetworkService

    User: user
    ->Flash cache emptied: 0 bytes

    Total Flash Files Cleaned = 0.00 mb


    [EMPTYJAVA]

    User: All Users

    User: Default User

    User: LocalService

    User: NetworkService

    User: user
    ->Java cache emptied: 0 bytes

    Total Java Files Cleaned = 0.00 mb

    Restore point Set: OTL Restore Point

    OTL by OldTimer - Version 3.2.69.0 log created on 09282012_164818

    Files\Folders moved on Reboot...
    C:\WINDOWS\temp\_avast_\unp77316144.tmp moved successfully.
    File move failed. C:\WINDOWS\temp\_avast_\Webshlock.txt scheduled to be moved on reboot.

    PendingFileRenameOperations files...

    Registry entries deleted on Reboot.
    Spiderdragon, Sep 28, 2012
    #24

  5. Broni Malware Annihilator Posts: 40,085   +187

    Way to go!! [IMG]
    Good luck and stay safe :)
    Broni, Sep 28, 2012
    #25

  6. Spiderdragon Newcomer, in training Posts: 18

    All seems good so far. :) OTL did its cleanup and I cleaned up after it. ;-) I'm going through my software updates and installing some new softwares you suggested. Just goes to show that even someone careful as me can still get a bugger of a bug!!

    I thank you thank you THANK YOU for all your help!!
    Spiderdragon, Sep 28, 2012
    #26
     

  7. Broni Malware Annihilator Posts: 40,085   +187

    You're very welcome [IMG]
    Broni, Sep 28, 2012
    #27
Page 2 of 2

Add New Comment

TechSpot Members
Login or sign up for free,
it takes about 30 seconds.
You may also...

Get complete access to the TechSpot community. Join thousands of technology enthusiasts that contribute and share knowledge in our forum. Get a private inbox, upload your own photo gallery and more.