Getting random purple screen of death

[Tmagic650]

Okay this is an older desktop PC... The power supply may be weak

 

[fullbird]

Probably...My boss got a good deal on it. The tower and 21'' monitor with tax was $430

 

[Jad Chaar]

It is a Lenovo K410-11681KU...Where would I find motherboard info?

download cpuz, maybe updating the bios may help. but the weak PSU is definitely a issue

 

[fullbird]

CPUZ report (attached)

Mainboard
Lenovo
MAHOBAY
Chipset - Sandy Bridge Rev 09
Southbridge H61 B3
LPCIO- ITE IT8728
BIOS- Lenovo
Version ECKT18A
Date 5/8/12

 

[Tmagic650]

Okay, so on to a power supply swap, right?

 

[fullbird]

....You aren't talking to me are you? I don't know what to do...Unless that is your suggestion...

 

[Tmagic650]

Yes, this is your thread, so I am talking to you. After trying all that we have tried, swapping the power supply would be the next thing to try

 

[fullbird]

Ok...You phrased it like a question, I wasn't sure. 700W sufficient you think? Higher? Lower?

 

[Jad Chaar]

....You aren't talking to me are you? I don't know what to do...Unless that is your suggestion...

I would say just talk to your boss. it is not worth replacing a PSU to such a old PC.

 

[fullbird]

Computer was just purchased like 2 weeks ago. Boss is a bit of a cheapskate. A quick Google search, 450w PSUs can be had for around $30+, and 700w around $50+, so....

 

[Jad Chaar]

Computer was just purchased like 2 weeks ago. Boss is a bit of a cheapskate. A quick Google search, 450w PSUs can be had for around $30+, and 700w around $50+, so....

ohh, I thought this was old. that is odd. update the bios. what is the serial number on the pc or the model number

 

[fullbird]

Lenovo K410-11681KU
Serial number : ES10027605

 

[Jad Chaar]

What version of windows?

 

[Jad Chaar]

http://support.lenovo.com/en_US/ go here and type in your model (k410) and input whatever info it needs. their site is slow at the moment and they posted a message addressing it. find the bios driver and install it. did you try the video card installation I told you about?

 

[fullbird]

Not yet.
I am organizing inventory, a huge database, and accounting for the last 12 months (about $6M in transactions and inventory) with the previous person in my position apparently being either functionally retarded or some sort of monkey. Not to mention new data, receipts, invoices, etc. that I get throughout the day. I am doing the computer stuff when I can fit it in. Since I took out new vid card and reconnected to old one I have not had any BSODs. I want the new vid card so I can have dual monitors. I will try to get BIOS driver and do the video card installation as you described. It might be several hours.


Just sayin....

 

[Tmagic650]

Since the title of this thread is "Getting random purple screen of death"..., wouldn't it be more logical to think that it is a video driver or card problem because the error screen is purple rather than the normal blue color. With all that has been tried, a power supply really would be suspect

 

[Jad Chaar]

Not yet.
I am organizing inventory, a huge database, and accounting for the last 12 months (about $6M in transactions and inventory) with the previous person in my position apparently being either functionally retarded or some sort of monkey. Not to mention new data, receipts, invoices, etc. that I get throughout the day. I am doing the computer stuff when I can fit it in. Since I took out new vid card and reconnected to old one I have not had any BSODs. I want the new vid card so I can have dual monitors. I will try to get BIOS driver and do the video card installation as you described. It might be several hours.


Just sayin....

np, take ur time. why a 5450 though?

 

[Jad Chaar]

Since the title of this thread is "Getting random purple screen of death"..., wouldn't it be more logical to think that it is a video driver or card problem because the error screen is purple rather than the normal blue color. With all that has been tried, a power supply really would be suspect

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