Gmail issue

[MostlyHilary]

LookinAround , I have tried that. Didn't work.

 

[Rabbit01]

Per Mozilla support, the user data isn't deleted when Firefox is uninstalled using Add/Remove Programs. So, when the program is reinstalled, perhaps it loads the previous profiles instead of creating a new one? And perhaps the problem lies within the profile rather than the program?

You can try starting Firefox in safe mode or w/ a new profile.

Maybe try to create a new profile in Firefox and see if you can access GMail that way? I think when a new profile is created, you'll start off w/ default everything. Just a thought.

Click Start > Run, type Firefox.exe -profilemanager

To start Firefox in safe mode, click Help, then select Restart w/ Add-ons Disabled. More details here: http://support.mozilla.com/en-US/kb/Safe Mode

More troubleshooting tips here: http://support.mozilla.com/en-US/kb/Basic Troubleshooting

 

[WinXPert]

Try uninstalling FF using Revo Uninstaller and re-install it thru www.ninite.com. How about trying Redirect Remover add-on of FF. HTH

 

[learninmypc]

Save your FF bookmarks to a flashdrive then use http://www.revouninstaller.com/
to remove FF & then go to Start>search >All files & Folders & search for FF there. Delete what is found & then hopefully you can reinstall FF & start fresh.
I have found out from experience revo doesn't uninstall everything all the time

 

[Rabbit01]

I prefer using FEBE to backup bookmarks and user name & password & etc. It's a Firefox add-on. http://softwarebychuck.com/febe/febe.html

 

[learninmypc]

I've heard alot about FEBE but never had any luck using it which is why I save mine to a flashdrive.
I'll check it out to see if its any easier,thanks.

 

[learninmypc]

Gmail has re done their login page. I don't like it http://www.google.com/support/accounts/ Thats their help/support page. Good luck