Gmail issue

By MostlyHilary
Aug 1, 2011
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  1. MostlyHilary

    MostlyHilary Newcomer, in training Topic Starter

    LookinAround , I have tried that. Didn't work.
  2. Rabbit01

    Rabbit01 TechSpot Booster Posts: 885   +39

    Per Mozilla support, the user data isn't deleted when Firefox is uninstalled using Add/Remove Programs. So, when the program is reinstalled, perhaps it loads the previous profiles instead of creating a new one? And perhaps the problem lies within the profile rather than the program?

    You can try starting Firefox in safe mode or w/ a new profile.

    To start Firefox in safe mode, click Help, then select Restart w/ Add-ons Disabled. More details here: http://support.mozilla.com/en-US/kb/Safe Mode

    More troubleshooting tips here: http://support.mozilla.com/en-US/kb/Basic Troubleshooting
  3. WinXPert

    WinXPert TechSpot Booster Posts: 527

    Try uninstalling FF using Revo Uninstaller and re-install it thru www.ninite.com. How about trying Redirect Remover add-on of FF. HTH
  4. learninmypc

    learninmypc TechSpot Evangelist Posts: 5,090   +222

    Save your FF bookmarks to a flashdrive then use http://www.revouninstaller.com/
    to remove FF & then go to Start>search >All files & Folders & search for FF there. Delete what is found & then hopefully you can reinstall FF & start fresh.
    I have found out from experience revo doesn't uninstall everything all the time:)
  5. Rabbit01

    Rabbit01 TechSpot Booster Posts: 885   +39

  6. learninmypc

    learninmypc TechSpot Evangelist Posts: 5,090   +222

    I've heard alot about FEBE but never had any luck using it which is why I save mine to a flashdrive.
    I'll check it out to see if its any easier,thanks.
  7. learninmypc

    learninmypc TechSpot Evangelist Posts: 5,090   +222



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