Gmail issue

By MostlyHilary
Aug 1, 2011
Post New Reply
  1. MostlyHilary

    MostlyHilary TS Rookie Topic Starter

    LookinAround , I have tried that. Didn't work.
  2. Rabbit01

    Rabbit01 TS Evangelist Posts: 753   +53

    Per Mozilla support, the user data isn't deleted when Firefox is uninstalled using Add/Remove Programs. So, when the program is reinstalled, perhaps it loads the previous profiles instead of creating a new one? And perhaps the problem lies within the profile rather than the program?

    You can try starting Firefox in safe mode or w/ a new profile.

    To start Firefox in safe mode, click Help, then select Restart w/ Add-ons Disabled. More details here: Mode

    More troubleshooting tips here: Troubleshooting
  3. WinXPert

    WinXPert TS Guru Posts: 445

    Try uninstalling FF using Revo Uninstaller and re-install it thru How about trying Redirect Remover add-on of FF. HTH
  4. learninmypc

    learninmypc TS Evangelist Posts: 6,305   +326

    Save your FF bookmarks to a flashdrive then use
    to remove FF & then go to Start>search >All files & Folders & search for FF there. Delete what is found & then hopefully you can reinstall FF & start fresh.
    I have found out from experience revo doesn't uninstall everything all the time:)
  5. Rabbit01

    Rabbit01 TS Evangelist Posts: 753   +53

  6. learninmypc

    learninmypc TS Evangelist Posts: 6,305   +326

    I've heard alot about FEBE but never had any luck using it which is why I save mine to a flashdrive.
    I'll check it out to see if its any easier,thanks.
  7. learninmypc

    learninmypc TS Evangelist Posts: 6,305   +326

Similar Topics

Create an account or login to comment

You need to be a member in order to leave a comment
TechSpot Members
Login or sign up for free,
it takes about 30 seconds.
You may also...

Get complete access to the TechSpot community. Join thousands of technology enthusiasts that contribute and share knowledge in our forum. Get a private inbox, upload your own photo gallery and more.